This is a mighty fine facility, and I will use them again
Lamont J
One Stop Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80918
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My experience was terrible. I reserved a U-Haul truck from the location next door to my townhouse community more than a week in advance. This would have meant less than 10 miles of total truck usage. However, on the morning of my rental, I received a call telling me that my reserved truck was not available at the requested location and that I would need to drive 6.5 miles just to pick one up. When I arrived at the new U-Haul location, I received another call from customer service saying I was more than 15 minutes late, even though I was standing in line at the gas station waiting to be helped with the U-Haul pickup. Once I finally got to the clerk, I was told the truck was not available because the system had already assigned it to an out-of-town move days before. He said it was never listed as a local rental and not sure why they sent me to that location. I then had to call U-Haul again to ask how they planned to make this right, and I was told I would need to drive to yet another U-Haul location 5 miles away from the one they had just sent me to. Overall, this was a terrible and frustrating experience with U-Haul. If a reserved truck will be released after only 15 minutes, U-Haul needs to be transparent about that policy at the time of booking so customers are aware of the company’s internal process
Evelene KOne stop is the best place to get a U haul in colorado springs
Diego GLove this place! They are always friendly and treat you with respect and kindness and very easy to do business with. I would definitely go there again.
Trinity MGreat service from a great location. Quick easy fast. Couldn't ask for more!
RASHAD S