The person that was supposed to check in the equipment wasn't there at the time I dropped off the equipment, I mistakenly dropped it off at the wrong location (I should have looked at the paperwork a little closer) the Uhaul representative helped me straighten it out thoughLarry R.
Big Os BBQ
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Cleveland, TX 77327
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- 4.0 Average Customer Rating
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Location was closed. Unit was dropped off on a Sunday evening.Christopher D.
The truck drivers side door would not fully close. Truck was on 1/2 tank of fuel My rented furniture dolly that i paid for was not available. I returned the truck after 4 hours of use but it was not logged in as returned until the next day.Samuel J.
Not happy about a 25 dillar cleaning fee charhed for cigarett buts and coke bottle cap. I dont smoke or drink coke.location manager was less rhan cooperative.Bridgett L.
My order included furniture blankets which were not in the truck upon receipt. I asked the rental location rep to provide them but was told none were available. I was charged for furniture pads which was not provided at time of rental pick up. I also called U-haul customer service and reported this discrepancy but the charge was still on my final bill receipt.Ronnie Y.