Our destination was in a small town and we chose the closest return option to my mom's house, but the dropoff location (convenience store/gas station) told us that they didn't handle U-haul anymore. But, there was a U-haul sign in the window, and when we called customer service, they advised us to leave it at this location because it was after hours and they couldn't change the dropoff location. So we followed the instructions in the app and left it there. We followed up with another phone call to customer service and they assured us that the return had been received in the system. This location should remove themselves from the U-haul list of locations if they are no longer working with U-haul.
Angie J
Krishna Food Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Claxton, GA 30417
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Make sure you that when a customer request items and a truck in advance it is honored. Also please vett the company's that you out source your trucks to be picked up at bc my first location was blantaly racist and refused to rent us the truck. If it wasn't for me calling customer service to cancel and find another location she would have charged us and not given us the truck. The next place which was Krishna was wonderful and was so willing to help and get us what we needed. He even helped us look at near by places for adolly that we originally requested with the truck. He should be a prime location.
emory pI had a terrible rental experience with Uhaul. The reservation was not honored as scheduled. When I finally got a rental it was farther away and instead of .79 cents a mile they charged me .99 cents a mile. This reservation cost me a day and a half and there is no one to talk too about the issue. I was on hold 2 times and was disconnect after being transferred around the system both times. Uhaul is as bad as an insurance company when it comes to customers.
Stephen BCome down on pricng!
Danny TNobody was there to help us. The cashier had to call the owner at home. The truck inside was horrible. I had to sweep it and mop it before I used it. When I reserved it, it said 50, plus 1.99 or 2.99 a mile. I went 30 miles in this horrible but became I had no choice . Still can’t figure out how it came to damn near 200$. Will never use this place again
Dana Y