I specifically declined all insurance when I made the reservation on the phone app. In my final bill, I was charged for insurance. I was not informed of it and I did not authorize any insurance! Very unhappy!
Richard G
Ship It 916
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Citrus Heights, CA 95610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkAbby was amazing! Helped me through the process with so much kindness and support!! Thank you Abby!! 😀
kim eAwesome service great personal.
Eugene WShe was very friendly, helpful, and professional. She made everything easy and comfortable, and the service was excellent. I really appreciated her kindness and great attitude. Highly recommend her!
Amritbir SThe customer service representative at U-Haul was awesome! She explained the entire process clearly and even recommended additional moving supplies that made our move much easier. We really enjoyed our experience and truly appreciated her excellent customer service.
Diane W