Our pickup location changed 2x. Drove 30 minutes away to get truck and trailer and it wasn't there. Advice from employee was go call the 1-800 number. I sat in an Uber for over 40 minutes on hold. Miraculously they located both items at the Kedzie location which was the original pick-up location, which was 3 miles from my house. Took a total of 3 hours to get around Chicago to get the vehicles while paying Uber. We used Uhaul 6 times over the past year and this scenario happed twice. The Kedzie location is, by-far, the best I've have been to in Chicago.
Alquiler de remolques y remolcado en Chicago, IL en U-Haul Moving & Storage of Avondale
¿Te mudas de o a Chicago, IL? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Chicago, IL 60618 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Chicago, IL
Remolques de carga
Los remolques de carga en Chicago, IL son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Avondale!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Chicago, IL 60618. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Avondale proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Chicago, IL y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Chicago, IL en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
First I could not find the truck and the service person that was supposed to help me had the face mask down coming close to see my phone. He got upset when I asked him to please wear his mask. After trying Tobey kid the truck for 15min I finally got one where the Air pressure on the right front tire was low. Returning the truck at 6:40pm I was lot able to finish return on app due to error message that return mileage is lower than pickup mileage and turned out to be an issue with the record on the app but worst thing was that I waited in the lobby for help and ringing the bell for 20minutes and when finally someone showed up at 7pm which was closing time apparently the first thing that the guy said to me was â€žDude what do you want weâ€˜re closingâ€œ. The worst experience and it is unacceptable.
When I first visited, there was a single person working the front counter and only 2 other customers inside to be assisted. There were at least 3-4 people just standing outside seemingly not doing anything. Most of the vans needed to be shoveled out of the snow and instead of being proactive, they were waiting until vans were needed to shovel them out. We ended up waiting ~20 minutes after paying for my reservation (on top of waiting ~15 minutes to pay) for a van because the guys outside didn't want to shovel them out and finally did. Later when we returned to empty a U-Box, there was a Uhaul truck blocking the lane (someone was accessing the storage area). I called the front to ask them to check it out as there was also a mini van blocking the way. An employee came around and stood watching as the customer with the Uhaul truck tried moving but couldn't because of snow. This went on for easily 5 minutes before the employee said â€œwell this is my van so I guess I'll just move itâ€ instead of moving it right away. I decided to return my vehicle after hours and struggled to figure out the process. The Uhaul app would not locate my account, the website said I didn't have an active reservation, and I finally had to use the reservation # to access the online portal. Not the location's fault but a note about Uhaul in general. Rating as average because I understand service issues happen given COVID and the weather, so I am being lenient.
The vehicle was returned with 3864 miles on it, but my contract I received via email stated that there were 3867. I also was charged the wrong amount and/or told something wrong by an employee. I dropped off my keys and ask the gentleman if there was anything I should do online to return the vehicle. He said no. I think I was charged for this. My quoted charge at checkout was $82, and in the end I was charged $112. Hoping these issues can get resolved.
This location is my go to spot when I need to rent a truck. Friendly, helpful staff.
Facility needs vacuum equipment to better clean upholstery and interior of vehicle prior to pick up of rental.
Make the key drop off a bit more visible.
The U-Haul personnel at the front counter and in the lot who hooked up the trailer to my vehicle were attentive, friendly, and professional.
Very helpful and unusually responsive team at Avondale Chicago location. Unlike many locations, you can get through to them on the phone most of the time during regular business hours.
Product is always in stock and the General Manager has great customer service
The worker that checked me out was super friendly and was able to answer all my questions.
Great personal keep up the good work.
Woman at front desk was very nice
Charles Spaulding is the boss. Great service overall. Very friendly and resourceful I'd. I'd go to that location again to get a u-haul
Everyone, yes everyone was great at this location. Besides, fast and efficient service, they were NICE! Living in stressful times with the pandemic, this truly was the most uneventful part of our day on 16 Jan.,2021. Please thank everyone at that location. It is much appreciated. John R.
Incorrect information was provided to me and I was overcharged for the incorrect information.
This is the only place I would ever rent a truck from.
Review for management; staff was helpful.
Vehicle driver door damaged and was at times difficult to open. The pics of the vehicle show a perfect one. This one had dents and broken bumper and so on. Felt sneaky. Nobody asked me to walk through and check the vehicle but I did. Got it with less than a quarter tank full. Dropped it off and after waiting 15-20 min for someone to come check me out, I was told the amt I would be billed which was fine. Then some lady calls me days later asking when I would be returning the vehicle which I returned the same day as planned. She was like oh what really weird and then talks about money I owe which the guy at checkout said I would be billed w the card on file. It's all good I suppose but wanted to share for training purposes. Clearly areas for improvement.
N/a. Front desk woman working on 1/1 at 9:00 was very helpful.
Love this location. Very clean and easy to check in and out when they are closed.
The woman working there was extremely rude and unprofessional, said something under her breath... just nasty. Otherwise fine.
First truck had a squeaky steering wheel but they swapped it for another truck and it was perfect. Thank you!
Went online to book our rental. Filled in all requested information, including anticipated mileage. Our online reservation quoted us at just over $40 for the rental of a van for a couple hours. When we arrived within a half hour to pick up our rental, our reservation was suddenly over $100. When I asked the girl behind the counter why such a difference, she said because online doesn't calculate tax. When I asked again, because tax couldn't possibly cost that much, she just shrugged and said I don't know, this is the price now. We needed to rent the Uhaul because we had been in a rollover accident the previous day while hauling items. Our truck was not driveable, and we needed to retrieve our items immediately, so we didn't have much of a choice, especially being Dec. 23rd. When we returned the van, we waited for several minutes and no one came outside, so we went inside. There were several employees standing around, and had very clearly just smoked pot. No wonder no one cared to help us both when we picked it up or dropping it off. I will never use this location again.