First, I did not get any paperwork to show I was legally pulling your trailer, which I have always had with me. The attendant was very friendly and hooked everything up to my van and we even checked to make sure the lights all worked. I pulled the trailer 1 mile before it uncoupled from my van and ended up with the tongue caught under the van. I had to jack the van up to get the trailer loose and reconnect to the van. Another person stopped and went back to tell the attendant what had happened. He bought back a number I could call for assistance, but by then I had already rehooked the trailer. The only thing I could find wrong was the nut that holds the trailer to the ball was completely backed off. I suspect the attendant left it loose. Also when I got the trailer unloaded the gait would not close, it was stuck wide open. and I had to return it like that.
Frank C.
Mid Guard Self Storage Brevard 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brevard, NC 28712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super helpful - great staff
James H.It took close to an hour to complete the paperwork due to ultra slow computer issues. We were there because another Uhaul dealer nearby had lost our reservation and rented the truck we were holding. We are a non profit who uses your trucks to move our supplies two days a year. The one hour delay ment volunteers were waiting while I stood around for the slow computer. We only use the truck for about six hours, but due to the volunteers time constraints, we pick it up the afternoon before, use it the next morning, then return the truck. $172 is difficult for our organization to justify, we will be renting elsewhere next time.
Joe D.Super easy and uncomplicated drop off hassle free thank you
William E.Pretty good! I would also generally expect a walk around with the rep at the end. But that's ok, the rep answered all my questions and made the return process streamlined.
Sandra P.