This was a busy convenience store. Parking was fine.The staff person I think was trying to make things easy, just wanted key and told me to go online to app to see her inspection and would not listen to my question related to the previously mentioned less than 1/8 of a tank of gas upon pick up and so she charged us a fuel surcharge despite us returning truck with more than 1/8 of a tank.
KIM P
IdaGo 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83706
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkThe location left trash under the seats that I could not find until it was my time to clean out the UHAUL. I have a photo of the trash left behind. For how much it costs the truck cab should be completely cleaned out. Also the location at IDAGO did not provide furniture pads even though on the website I clicked yes furniture pads. I had to drive to a different location to get them.
Lucas SI went to pick up a car dolly ,I got discriminated. Had to wait over an hour to get the rental process completed. The attendant was helping every other customer that walked in and left me to the very last making me feel so discriminated and so disrespected. I wont rent never again with uhaul
Jaiber RDidn’t have the equipment or supplies I rented. Over charged mileage and charged me for gas when I left it exactly like the fuel tank gauge when I picked it up. This was a sun-station of the main pick up office. Had to drive back to the main office and pick up the supplies. Very poor service.
Jana MNothing. They were awesome!
Bonne M