Be kind to all customers including the elderly customers that need a lot of assistance. The agents were nice to me when picking up my rental but seemed very frustrated with the customers in front of me who were older. The agents vented their frustration about those customers when the customers walked outside. Definitely would not want that kind of service given to my parents.CLAUDIA M.
Trailer Rental & Towing in Baton Rouge, LA at U-Haul Moving & Storage at Greenwell Springs Road
Baton Rouge, LA 70814
(3/4 of a mile northeast of Airline Hwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Baton Rouge, LA 70814
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
My truck was reserved at another location but got moved to this one (not by me) but the boxes that I purchased still had to be picked up at a different location. There should be a way to transfer the entire order to the same locationBRANDON W.
This location was wonderful, but my issue lies with my first location not putting the keys in the truck and forcing me to scramble to find another location by calling several people just to be transferred. Also, one of the customer service reps decided it was best to help me by hanging up. Again, this is about U-haul and their customer service and not at all about this location or the front desk person there.adam T.
1) We reserved a 15 foot and were not informed until a few hours before the pick up that no equipment was available until the next day and that it would be a 10 foot 2) the pick up time the next day was supposed to be 11:30 AM for the 10 foot, it was not available until after 1PM 3)customer service wait times are unacceptableVAN C.
0. All was up to par So Far , so good. ThanksCHARLES C.
When I arrived the office door was locked. This was a storage facility and there was a sign on the door that said the manager was out on the property and would return in 15 minutes. The safety chains did not have the rubber pieces that keep them from coming disconnected. I had to take the rubber pieces off of another trailer sitting nearby. There is a huge U-Haul rental location less than 3 miles away (I actually went there first by mistake). Go to the larger U-Haul location and you will receive better/faster service and have a much more professional expierience.Robert P.
Super friendly and helpful! Great experience.Christopher D.
No comment regarding improvement! However the Manager on duty was excellent. She gave us 100% of her attention despite being the only staffer in the location and having several customers walk in to seek services, I always rent from this location Because she is always so professional !JOYCE J.
Have no comments because I had no problems with this location.ROCHEE J.
Good customer service, entire interior should sanitized though it was sticky/ grimy.Elyssa W.
Because they rude and when You make Reservations they never have your equipment readySIVY W.
Continue giving Excellent customer service.NAKETTA Y.
Pick up truck bed look like it was used to move wild game. Hair was in every corner and there was a piece a meat. Maybe it was just returned and I came to soon.STEVEN W.
It was a very good experience the person at rented to truck was very professionalLARRY C.
The lady who assisted with checking out the trailer was super professional, courteous, and helpful.ANTHONY L.
The lady who was there when I picked up the van was awesome. She was friendly and answered any questions that I had. A big thank you to her.AMIT M.
Everything was nice!DWANDA G.
Great experience. Thanks!ALANNA M.
By lowering the percent per mile Overall. I Love the professional atmosphere. Pleasant Attitude ðŸš™ðŸ˜ŠðŸ’—DANA B.
Great Customer service & very friendlyDARIUS M.
I'm not renting from this store anymore.. poor communication and customer service. This location is one big joke. Some Manger lady... ðŸ¤¡ Don't know how to talk to people. But I will not be coming back to that store.crystal G.
Ask what type of wiring system is currently installed. I had to go purchase an adapter and return.CONNIE H.
Very hostile person working. The place smelled of marijuana when I walked in. Nothing that I pre-ordered was available. There was no explanation of any kind about the truck or the car trailer. Horrible experienceTimothy W.
The staff was not customer friendly! I would not recommend anyone to this location.Austin G.
You could have had the dolly that I ordered and he said I would have had to go spend money to buy one that I don't need so thank them very much and it was no big deal to her oh well we don't have one is what she saidBarbara E.