I'm a repeat customer to this location. Andrew has been a pleasure to work with.
Ryan C
Inbox & More Pack Ship Print
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bannockburn, IL 60015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Vehicle was clean but there was an engine light on and a tire pressure warning warning light. I was unable to access the odometer on the instrument panel because of these warnings
Scott WTight parking in the back. App on phone wouldn’t work to check it in. Think that’s an IT issue. The contact at the Pack and Ship was right there to help. Didn’t even need to call. For that reason I’d recommend this location.
Gene MAndrew was very knowledgeable and helpful. Thanks.
Adam CI was approximately 30-35 minutes late with my pickup of the vehicle, and then had difficulty getting the U-Haul app to work, in order to pick up the truck. I have grievances with the Inbox & More Pack Ship Print employee that I had to deal with as a result of the cell service issues that hindered my ability to utilize the app. It was approximately 8:45am by the time I decided to give up on the app, and attempt to work with someone at the Inbox & More Pack Ship Print location in order to gain access to the truck. I was informed by this employee that U-Haul has a 15 minute pickup window for reserved vehicles, and that was the rather nasty explanation I received from this employee, as he spoke to me like a child, for why I was having difficulty with the app. This pickup window, may be a misunderstanding on my part, but I could not find anything in the Equipment Contract that provided any indication of this window, nor have I experienced this previously with U-Haul rentals. I will be filing a complaint directly to Inbox & More Pack Ship Print. I do not hold this experience against U-Haul's organization, but I certainly would not recommend this location to any acquaintance of mine.
Josh C