The lady is a big scam person. The information she entered for me was wrong. She put a zip code as a address. She had me to repeat the address 3 times and still wrong but made sure she had my debit card information right. On September 28 2024 I got the truck. The direction to the place take you into a neighborhood. Now she she said I got the truck at 12:19pm and I didn't. She didn't get to the lot until 1pm. Then she did the reservations on her phone and didn't take any pictures cause she never got out the car. By the the time we got through with the paperwork it was almost 2pm. The gas was not at a 1/2 tank, it was below 1/2 tank and didn't drive over no 70 miles. My apartment was 10-15 minutes from her location and another 10-15 minutes from the apartment to the house I moved in. Now a month later she trying to get another $123.68 out of me and put in her notes that I made a promise to pay this amount and I didn't make that arrangement. I just get a notification that $22.68 was taking out my account. They have been trying to hit my account 7 different times for different prices. This location needs to be shut down. She just want money.
Chantay A
Exquisite Scrubs LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Atlanta, GA 30315
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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They stole money and lied I didn’t go over mileage and replaced the gas in the truck because it’s literally right down to the street from the gas station. When I got the truck it had. Glass food and cigarettes and was just nasty my bf and myself even spoke to the lady about how it wasn’t cleaned out when we received it we also didn’t use or order any pads so I don’t know why that’s a charge and the truck was brought back on time. I also have my receipt and my. Oldest son was with me when we returned the truck and put the gas in it and my children cleaned it out before we took it back. I want my full deposit back. Because the lady lied to keep money it was a $60 the gas was 2.89 we put 10 in because we went 36 miles there and snd back literally. She didn’t even know the truck was not clean she said it just came back which lets you know they didn’t even do a proper walk through before sending it back out.
Shardae TThis was a horrible experience and this particular site should be shut down because it’s ran so poorly
Latrice kI was charged $20 for after hours fees when it was returned after 3 hours of use at 1:45-2pm and they can check their cameras also they charged me $9 for gas when I didn’t use much gas and put $5 in and the gauge was not where they said it was and I have pics!
JOHNATHAN EThe location is actually a parking lot with an identifiable run down building and not a scrub store with hours of operations to get assistance with anything real time like the listing states. The address navigates to a home on google maps making it somewhat difficult to find or identify with the satellite pics provided in comparison to the pictures advertised. The customer care experience I received with trying to check out after 3+ hours being parked waiting on the truck in the parking lot was the inconvenience that I was not banking on. U-Haul failed again and after several attempts to reach management I’ve still yet to be assisted
Phaye K