This Location was our second pick by default. Your company originally booked us for 03/07/2025 at Port Ave and Tarlton, Corpus Christi, Tx. We were supposed to have the 26 ' Box Truck rented for 24 hrs. The assistant manager Britney, very rudely told us that we had to return the truck by 12 noon the next day and that if we didn't it would be an additional $200. We then called your agent at U-Haul and she agreed to have the rental retuned by 5:45pm the next day. Once again Britney, very rudely said no and that your office didn't run her shop. Thanks to your office the agent was able to locate another Box Truck in Alice, Tx. Britney the Assistant Manager in Corpus Christi, Tx should be fired and we will not recommend the Port and Tarlton U-Haul. Thank you for all your help.
DANIEL S
Silver Star Food Stores
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Alice, TX 78332
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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There were no issues with second location that truck was picked up from aside from having to drive 45 minutes. We were told at first location they didn’t have a truck for us even though I had reserved days in advance. Then charged for extra mileage even though we had to drive so far to pickup equipment! Contacting support was of no help either!
KELSEY POnly thing I couldn't report was that passenger side was left muddy. Couldn't upload photo. Otherwise, very satisfied
BECKY GVarying helpful and informative
JOHN WOffer 20 $ more free excellent customer service
ROSALINDA S