Nothing awful in every way
Herbert W.
Double L Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Abingdon, VA 24210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not call them to ask them to turn in equipment early to allow the rental office to close and go home early!!
Tina T.Vehicle didn't have trash but needed wiped down on the inside. Also, I rented 2 dollys which were not in the vehicle when I picked it up. Business was closed so I had to rent from a local rental company. When I picked up the truck it asked if the dolly's were in the truck. I checked no bust was still charged for both anyway when I returned the vehicle
MARCUS J.The location did not have employees on site until an hour after my pick-up time. Several customers were waiting forever to get their rentals. When the employees did get there, they struggled with the checkout procedures, so it took forever still after waiting so long for them to even show up. Lastly, they did not even have all the equipment I rented on site even though the website said they did. I was supposed to pick my rental equipment up at 10:00 AM, I didn't get out of there until 1:30 PM, and I didn't even have everything I needed. I will never go back to this site or recommend them to anyone. I would rather burn everything I own and buy all new things….
Issac F.I had a problem not being able to get the truck at my original location. I appreciated the telephone customer service person who persisted in finding a solution so I was able to get a truck as scheduled even though I had to go to a different location.
Carla D.