Customer Reviews for Zion Tire
(U-Haul Neighborhood Dealer)

498 comentarios

16817 Grand Av   Lake Elsinore, CA 92530

(951) 674-6964

Horario

  • Lun. - jue.:
    8 a. m. - 5 p. m.
  • Viernes
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    7 a. m. - 10 a. m.

Servicios en esta ubicación:

Contáctanos

(951) 674-6964

16817 Grand Av
Lake Elsinore, CA 92530

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    8 a. m. - 5 p. m.
  • Viernes
    8 a. m. - 6 p. m.
  • Sábado
    8 a. m. - 5 p. m.
  • Domingo
    7 a. m. - 10 a. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very nice people. Excellent service. I highly recommend this place to everyone. Thanks for everything.

Seyed B. 
Clasificación:
4.0

Make sure the vehicles are clean on the inside, even the cab of the van. I rented a 9' van and the inside smelled like pee and their was animal hair on the seats.

NINA W. 
Clasificación:
3.0

My rented time was eaten up by a faulty door. The rear roll up doors cable was damaged and came apart. Ended up driving truck with my belongings exposed and tied up I stead of an operational door. Paid for two days. Only needed one day. Truck had a feces odor. I cleaned and washed the truck. Odor was minimal afterwards.

Jose S. 
Clasificación:
1.0

Get out of your chair and actually help people. A printed contract would have been nice. Maybe I wouldn't have been late or gone to the wrong return location.

DEANA K. 
Clasificación:
3.0

It was convenient to be able to drop off equipment when they were closed

Sheri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach S. 
Clasificación:
2.0

It's ok I guess. I have been to other U-Hauls before and regardless of how "clean" and nice it looked the customer service aspect was abismal. My only suggestion for this place is clean it up. Make it more inviting. If it weren't for other U-Haul trucks on the property I would have passed it. I didn't see a clear business sign if any. They are not a tire shop anymore but the name of this place is Zion tires?. It looked like a junk yard. Lots of piled up tires and junked cars on the lot. But needless to say the person at the U-Haul was very nice and was a pleasure to talk too. It's the closest U-Haul to my home and would like to use them in the future. Gracias.

Francisco A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lourdes A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda I. 
Clasificación:
5.0

Our experience started horribly with evidence of chaos within the ranks until the frustration was almost unbearable....and then enters Area Field Manager Gary Smith Jr. He immediately recognized the failings of multiple people who are unqualified and incapable of fulfilling their duties....shameful. Mr Smith went above and beyond to rectify matters and is worthy of praise. Please acknowledge his value to anyone within the U-Haul organization. Gary's ethics is what must be saving an extremely tough work environment.

Frank S. 
Clasificación:
2.0

Representative was late and slow. Truck was ridiculously low on gas. Was charged an extra $100 deposit for paying cash (a surprise) and I'm having a lot of trouble getting a refund since truck was returned after hours.

David T. 
Clasificación:
3.0

They didn't have the two dozen moving blankets we needed, only 12. We had to use our own to protect all of our furniture.

Lorraine A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tahlia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
4.0

Great staff

Carl V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISSAC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richel C. 
Clasificación:
4.0

Helpful Staff

Carl V. 
Clasificación:
4.0

Great Staff

Carl V. 
Clasificación:
3.0

The first one smelled so bad like dead fish we had to take it back cutting an hour into our moving time with this waste of time that could have been prevented.

Sylvana K. 
Clasificación:
3.0

El cliente no dejó un comentario.

inga J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenell E. 
Clasificación:
5.0

El cliente no dejó un comentario.

francis F. 
Clasificación:
5.0

Very nice

Kimberly S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeremy T. 
Clasificación:
1.0

they do not give me my 100 deposit and when i call they dont answer or hang up on me

Simona V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Blayne W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bart S. 
Clasificación:
5.0

Very friendly, Great customer service.

Mieczyslaw N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

Yo

Margo A. 
Clasificación:
3.0

Unit was not usable, I needed to use one of my tie downs to secure the vehicle. Also ratchets were hard to use need lubricant.

LTREC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Is easy to find the place and friendly people

Ruben C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lizbeth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian H. 
Clasificación:
3.0

Car was totally filthy on the inside to where it flared my allergies. My wife was uncomfortable inside cabin . Very dusty and dirty in interior

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

chad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUETTE H. 
Clasificación:
5.0

The Lady in the office was great

tim W. 
Clasificación:
1.0

Horrible service! They called 3 of my references to confirm and they took a picture of me not DL

Parviz A. 
Clasificación:
5.0

The lady I worked with was extremely friendly and helpful! Thank you very much for your assistance!

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul M. 
Clasificación:
5.0

They were awesome.. best customer service ever!!!!

kandyss S. 
Clasificación:
1.0

Sketchy pick up and drop off. I arrived to drop off and I called a number on the door. They told me to leave keys in truck unlocked. Poor customer service. Truck barely had fuel for a trip and was dirty.

michael G. 
Clasificación:
2.0

My reserved location was changed and I was never notified. It was moved to a location several miles in the opposite direction of my move and I was charged the extra miles. I was delayed by more than an hour. It was an absolute mess and disappointment

RYAN G. 
Clasificación:
2.0

I understand it was a busy holiday weekend so service was a bit ‘different'. The lady helping was having difficulty either finding my reservation or her computer. I provided her my phone to show the confirmation/reservation but she kept asking me for my husbands/primary driver phone number even though I did not provide it. I gave it to her at least 5 times. Then she had to swipe my card multiple times and finally said it's either U-Haul system or her computer but she needed to start over again. It took at least 30 mins just to get everything processed. There was trash, candy wrappers, barrettes, etc. I'm the cab as well.

Nichole F. 
Clasificación:
5.0

¡Gracias!

Hans D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabina S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alex B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANNON S. 
Clasificación:
2.0

I will never deal wit this location, or Uhaul anymore. The checking in and checking out were terrible, it took me more than 2 hours for check in, and the customer support kept holding me for about 1 hour in the middle of the night. The truck was opened from the back, it contained many roaches, I couldn't see them before checking in; as there was a fence behind it directly. Although the odometer pbotos I was capturing were clear, the app didn't accept any, then I had to redo the process again from a different website. No box to return the truck keys after hours;as it says in the app/website, only a young guy telling me that he is related to the owner, and he can give her the keys later, very suspecious.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delmy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

Nothing at all ! Keep the good job you guys are AWESOME!

joel S. 
Clasificación:
5.0

Thankyou

yuji T. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Very helpful attendant. Although the system was showing that truck was being returned at the wrong site.

Jorge R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tammy I. 
Clasificación:
5.0

Correction on your price of the UHaul, including milage (mistaken).

Diane N. 
Clasificación:
5.0

El cliente no dejó un comentario.

sophia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Maria and assistant were very helpful and friendly! Their help and guidance is much appreciated!

Gheorghe P. 
Clasificación:
5.0

Young Man in charge took care of me!

RUDY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david G. 
Clasificación:
1.0

Don't charge fuel fees when the tank was left with more gas than when it was picked up.

kathy S. 
Clasificación:
1.0

I had a poor experience with Uhaul & never will use their services again

Davonte H. 
Clasificación:
5.0

Excellent customer service

Jula I. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven G. 
Clasificación:
3.0

Checj in equioment cumbersome to use. Slowed the process greatly.

Robert L. 
Clasificación:
3.0

El cliente no dejó un comentario.

BOHLEN D. 
Clasificación:
5.0

I have use U-Haul before and as always very satisfied.

LINDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABINO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
4.0

Truck was new and ran perfectly. Rate was good.

Warren W. 
Clasificación:
3.0

El cliente no dejó un comentario.

DINESH S. 
Clasificación:
5.0

Service ok

CARLOS G. 
Clasificación:
2.0

I was supposed to do a mobile check in but the truck was trapped behind another truck. How was I supposed to get it out? I thought I was there before business hours because that's what it said online but I saw a note on the door with a telephone number. I called and a lady answered and said she'd be right out. I waited 10 minutes for her to come out. After this, my dolly wasn't in the truck.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERANDRE G. 
Clasificación:
3.0

Truck was so dirty i could barely see out the windshield. Rear view mirrors should be able to be adjusted electrically. They would barely move.

ROGER K. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARGARET C. 
Clasificación:
2.0

Location is not clean no one was present to take the truck back even though I was there before closing. The truck had a check engine light on.

MAY H. 
Clasificación:
3.0

I was charged for 2 days yet the vehicle was brought back within 24 hours. I was told just to leave the keys in the vehicle as the store was closed during business hours?

JOHNNY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DUANE K. 
Clasificación:
4.0

Very understanding when an extra day was required to extend the rental

PAUL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANITA M. 
Clasificación:
5.0

The location was fine but not close from where I lived.

THOMAS T. 
Clasificación:
1.0

I returned the truck at 10:45 and the person I was suppose to turn the key to wasn't there. There is no key drop off box there either. Had to wait for the person grandson to come get the key. I didn't want to turn the truck in late.

MICHELLE R. 
No se han enviado comentarios para esta ubicación.

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