Comentarios del cliente para Ziggy's Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ziggy's Auto Sales

Grado total:

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ROBERT S. en

Grado:

Brian was great called him late Saturday afternoon and explained I wouldn't be able to be there until Sunday. He gave me a contact number for me to call on Sunday. He met me at the shop in Sunday when they were closed and got me set up for my rental.

john H. en

Grado:

Great customer service. Excellent experience on all fronts.

Matthew B. en

Grado:

El cliente no dejó un comentario.

paul A. en

Grado:

No suggestions

Scott M. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

Everything was fine.

Nancy B. en

Grado:

El cliente no dejó un comentario.

Aaron G. en

Grado:

El cliente no dejó un comentario.

paul T. en

Grado:

El cliente no dejó un comentario.

JOHN R. en

Grado:

Great experience - professional & personable. I HIGHLY recommend renting a U-Haul here! I’m happy I did!

Kerri C. en

Grado:

All good

mayann D. en

Grado:

El cliente no dejó un comentario.

Mel M. en

Grado:

Good job

E MARGARET F. en

Grado:

Nothing

Aaron C. en

Grado:

The representative who helped me when I picked up the van was excellent. The rep told me they were open until 5PM, the website stated they were open until 5PM when I made the reservation, and the text I received from U-Haul after I picked up the van said to return the van by 5PM. However, when I returned to drop off the van at 4:15, the office was closed. There was someone working in one of the maintenance bays, but, they would not acknowledge me. I attempted to check in online, but, the app would not let me upload a photo of the mileage/fuel gauge. Fortunately, I called the 800# and customer service was excellent. They completed the check in for me which made sure I wouldn't be charged the additional $20 fee. It all worked out, but, Ziggy's should keep the hours they state and I would have saved the 45 minutes I was stuck in the parking lot trying to get the van checked in.

rob M. en

Grado:

El cliente no dejó un comentario.

nomi D. en

Grado:

El cliente no dejó un comentario.

MATT C. en

Grado:

Bait and switch tactics. Called up and looked at renting a Uhaul for the day. Was told in town rental didn’t make sense and flat rate did make sense - so I signed up for flat rate and was told I have 24 hours to use and make sure the gas is filled or they will kill you on expenses. I was expecting 123 plus tax. Total came to 258 ish - unacceptable the sales tactics

william C. en

Grado:

El cliente no dejó un comentario.

Brenda L. en

Grado:

These guys are always a pleasure to work with! They even called to advise when a vehicle was returned early and available for use. They make the rental process quick and painless. Would highly recommend Ziggy’s.

Todd B. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Sarah B. en

Grado:

Super friendly staff and both picking up and dropping off was efficient. Thanks!

JILLIAN L. en

Grado:

Have the person signing out the uhaul have better communication skills and explain that the mileage “given” is not included. I ended up pay twice what I thought I would do to his poor communication skills. This left me very unhappy with the experience, yet understood the policy AFTER THE FACT. Staff was very friendly and courteous. Not sure if it was for the sale or genuine.

Daniel J. en

Grado:

El cliente no dejó un comentario.

Matthew C. en

Grado:

Nothing to improve on... they had a huge selection and just about one of everything in stock. Staff was professional and very helpful.

Richard B. en

Grado:

There was a broken strap in the front to tie down the wheel. Fortunately we had an extra set of our own to use. Otherwise everything else was fine.

richard C. en

Grado:

El cliente no dejó un comentario.

BIAGIO S. en

Grado:

El cliente no dejó un comentario.

Oscar Y. en

Grado:

El cliente no dejó un comentario.

Rogelio V. en

Grado:

El cliente no dejó un comentario.

GIGI G. en

Grado:

They are wonderful

Catherine G. en

Grado:

El cliente no dejó un comentario.

Lee H. en

Grado:

El cliente no dejó un comentario.

William Peter R. en

Grado:

El cliente no dejó un comentario.

robert G. en

Grado:

This was my 2nd rental at this location. Both experiences were similar. Both times, the agent had trouble with the UHaul software package, which caused them to spend more time than they should have to completing the check out. Both times, the agents went above and beyond to ensure customer satisfaction.

Lynnette S. en

Grado:

El cliente no dejó un comentario.

Allan P. en

Grado:

El cliente no dejó un comentario.

bob S. en

Grado:

Truck smelt of cat pee..

DAVE O. en

Grado:

El cliente no dejó un comentario.

Sean P. en

Grado:

El cliente no dejó un comentario.

NANCY S. en

Grado:

I just dropped off and didn't see anyone so I can't comment really.

Cash W. en

Grado:

El cliente no dejó un comentario.

Pamela R. en

Grado:

El cliente no dejó un comentario.

DAVID F. en

Grado:

Staff made the experience quick and easy to get thru.....excellent

edward B. en

Grado:

El cliente no dejó un comentario.

Douglas A. en

Grado:

Very helpful and kind

Lawrence S. en

Grado:

El cliente no dejó un comentario.

Todd F. en

Grado:

The mobile site was terrible. But thankfully a local person on site was there to help me out

Donna H. en

Grado:

Overall I was given three changes of sites for pickup and drop off. This became very frustrating. Ziggys pickup was good and my final drop off went well. That was thanks to the manager in East Providence who stated I should have been told my locations could change. Also the handcart I paid for wasn’t available, my payment was reimbursed buy I had no hand cart to make things easier. Overall just taking time to explain procedures better would be helpful.

Michael M. en

Grado:

There were no "personnel" to assist in dropping off the vehicle. We did the entire transaction via my mobile phone. That experience was actually smooth and straightforward. But it was 100% self-service

nick P. en

Grado:

El cliente no dejó un comentario.

frank G. en

Grado:

El cliente no dejó un comentario.

Rose T. en

Grado:

Very helpful staff and great experience. Thsnk you.

Meg B. en

Grado:

El cliente no dejó un comentario.

Justin C. en

Grado:

El cliente no dejó un comentario.

paul A. en

Grado:

The pick up location was and old repair shop that is somewhat run down. The person that ran it was very nice and knowledgeable about his work. I would use them again...just the store was a little questionable

John Q. en

Grado:

El cliente no dejó un comentario.

gordon H. en

Grado:

This is the 2nd time I've used Ziggy's rentals and both times the service was about as good as it could be. Highly recommended !!

Judith R. en

Grado:

El cliente no dejó un comentario.

ALEX B. en

Grado:

Ben over at Ziggy's helped make sure that I had the right size truck ready for my move even when Uhaul traffic tried to force me to take a truck larger than I wanted. Thank you Ben you made my move go so much smoother!

david K. en

Grado:

El cliente no dejó un comentario.

Timothy F. en

Grado:

Should be somewhere to park you car

Gail H. en

Grado:

Person working at this location was great

Denise H. en

Grado:

Amazing customer service. He gave very good advice and answered all questions patiently. Much appreciated!

Geoffrey B. en

Grado:

El cliente no dejó un comentario.

Margaret M. en

Grado:

Best service ever!!

Matthew K. en

Grado:

El cliente no dejó un comentario.

BOB B. en

Grado:

Great experience, I was in and out quickly and the owner was extremely professional and polite. Would go back again without a doubt

jon S. en

Grado:

The staff at Ziggy's was great, very helpful, so courteous and everything I asked for was delivered without any question. Would definitely recommend and refer them to anyone!

Peter R. en

Grado:

El cliente no dejó un comentario.

Logan V. en

Grado:

I will definitely come back to this place! Owner was very attentive and the fastest I have ever gotten setup with a uhaul Vehicle. They let me park my car in the lot over the weekend- which saved me a ton of headache!

Andrew V. en

Grado:

Used phone drop off, no issues

Peter M. en

Grado:

El cliente no dejó un comentario.

Brett A. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

Very nice clerk

Bernard K. en

Grado:

El cliente no dejó un comentario.

karen S. en

Grado:

El cliente no dejó un comentario.

Gregory C. en

Grado:

El cliente no dejó un comentario.

GREGORY F. en

Grado:

El cliente no dejó un comentario.

Maureen R. en

Grado:

El cliente no dejó un comentario.

Irina P. en

Grado:

Great efficient service. Highly satisfied. Zero complaints.

Mike B. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

Very convenient and helpful return trailer.

Steven S. en

Grado:

El cliente no dejó un comentario.

bill R. en

Grado:

El cliente no dejó un comentario.

Matt D. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

Great rental experience. Ziggy’s was awesome. Highly recommend

Deborah Z. en

Grado:

Ben worked hard to try to get a tow dolly for me at his place, but I had to go to Newport to get it. A real hassle with everything else I was trying to coordinate with a major move.

andy N. en

Grado:

Very helpful hooking up trailer. Quick transactions checking out and in. Reasonable price. Very positive experience.

Kevin A. en

Grado:

Could not have been better. Excellent! Best u-haul experience ever. From now on I will go to Ziggy's for u-haul.

edward M. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

DAVID M. en

Grado:

El cliente no dejó un comentario.

Ed P. en

Grado:

Great drop off. Friendly chat about the trip. Excellent service, made me feel like a valued customer.

Eric S. en

Grado:

Excellent customer service at both locations specially mount grove location

daniel F. en

Grado:

Ziggy's computers were down and the agent spent 30 minutes trying to rent me the vehicle. He eventually called dispatch to approve the transaction but I was 15 minutes late to the residence where my friends were giving up their time to help me.

Waine B. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

Unfortunately, the lights stopped working on the trailer after about 100 miles. I could not get them back on. I’m hoping it wasn’t the hitch installation because I towed a trailer last week the same distance and had no problems. Great staff as usual. I’m just hoping that I can get through your equipment issues.