Customer Reviews for Z Family Auto
(U-Haul Neighborhood Dealer)

15 reviews

3619 Memphis Ave   Cleveland, OH 44109

(216) 741-2226

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri-Sun: Closed

Services at this Location:

Contact Us

(216) 741-2226

3619 Memphis Ave
Cleveland, OH 44109

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

We paid for furniture blankets and they didn't leave them in the truck for us. Also the locks for the keys don't work very well at all and it took us forever to get them open

Samantha N. 
Rating:
5.0

Customer did not leave a comment.

RICK B. 
Rating:
4.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

KOBY K. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Nice friendly staff!!! Will use them again!! And will bring my car in for service

DAWN F. 
Rating:
1.0

The seatbelt did no tighten and was lose. The dash was sticky and the doors were hard to open. Customer service was HORRIBLE. They hung up on me and my wife. Overall bad experience

Austin H. 
Rating:
5.0

Would of wished the mirrors had a inside remote to adjust them. Everyone was super nice. I plan on using them again when I have to move my stuff out of the garage we put it in today.

diana P. 
Rating:
1.0

I would appreciate if your sale associates would verify correct information regarding assigning someone a uhaul. Someone was given a uhaul by providing this location a number which was connected to me long ago. Without verifying I was sent an email with the customer information such as contract and one for me which I have no association with the individual. I have reached out to customer service which was no help as well. The contract number is 77226168. For future reference please verify information to avoid such an upsetting manner.

Vivanni B. 
Rating:
5.0

Customer did not leave a comment.

Kristina A. 
Rating:
3.0

The truck was a mess and sounded terrible!!

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Nick C. 
Rating:
4.0

Customer did not leave a comment.

Esther N. 
Rating:
4.0

Give the deposit back before 5 days.Truck returned & paid....why 5 business days?,Scam..Going to Penske next time for sure....Shame on you...

WESLEY J. 
Rating:
5.0

Kevin was the best person to work with and has the best uhaul trucks, he deserves another pickup truck to rent out. Very deserving.

BRYSON D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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