Customer Reviews for Wright City Liquor
(U-Haul Neighborhood Dealer)

96 comentarios

100 Elm St   Wright City, MO 63390

(636) 745-2995

Horario

  • Mon–Fri
    8 a. m. - 10 p. m.
  • Sábado
    9 a. m. - 11 p. m.
  • Domingo
    9:30 a. m. - 9 p. m.

Servicios en esta ubicación:

Contáctanos

(636) 745-2995

100 Elm St
Wright City, MO 63390

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 10 p. m.
  • Sábado
    9 a. m. - 11 p. m.
  • Domingo
    9:30 a. m. - 9 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LUIS H. 
Clasificación:
1.0

Had to stay an extra day because they would not let me return rental early. Told me to return it to another dealer. I drove there and it was closed. Messed my driving timing home by a day and hand to pay another day to stay the night so I could return rental in morning. You would think earlier rental return would benefit you,.

Tim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
2.0

There was Noone there when we arrived. Had to wait 30 minutes.

bula T. 
Clasificación:
1.0

You need to discuss payment when you plan to bill someone for having a trailer there an hour later than planned. I was told it would be no big deal if we were a couple hours late by the rental company I got the trailer from. Then saw I was charged for it today. No discussion was had letting me know I would be billed. I will not rent or return to the Wright City location again. Feels like it was very underhanded!

Kenneth A. 
Clasificación:
1.0

Was not the location I ordered from- it was 30 miles away and was not informed until the day before. I was also told it would be safe to leave my car there. It was a liquor store with only about 3 parking spots and not at all safe!

Debra H. 
Clasificación:
3.0

Very helpful

Scott F. 
Clasificación:
4.0

Not change locations if possible

james E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE H. 
Clasificación:
3.0

The parking is a cluster, but the location is convenient!

Matt H. 
Clasificación:
3.0

They didn't have a dolly that I reserved and I had to go to another location.

Linda M. 
Clasificación:
3.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
4.0

They did not have the appliance and regular dolly that had requested. Would be greatly appreciate if they had equipment

Susan T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristy D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melissa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

Very friendly service. Truck was in great shape!

CASEY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
3.0

we were told the gas tank was 3/4 full, when we got into the truck the gas level was less than 1/2. When we returned the truck we filled it to 3/4 full, and were charged for one gallon. Need to get the math straight. The inside of the truck was filthy. Broken glass in the bed of the trcuk and sticky substance on the floor of the front of the truck.126,000+ miles, you may want to retire this truck !

THOMAS D. 
Clasificación:
5.0

The customer service was great at this location. When the computer system had a glitch and overcharged me, the attendant was quick to find the problem and get my refund returned to me. I would use them again.

EDIE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILL S. 
Clasificación:
1.0

The business owner was 2 hrs late to work. I waited and finally hooked up the trailer myself as I had already drove 2 hrs to get to the trailer to move a friend that's in an abusive marriage out of her home. I was then called and told I needed to drive back so they could make sure the trailer was hooked up correctly, which it was. This took even more time out of our moving time. Therefore, I ended up moving her til 11:30 that evening. All around poor transaction. This company shouldn't be allowed to be a uhaul dealer. I received $50 off for the trailer rental but honestly should have received the whole day free after everything. They didn't even have the dolly or cloths so I had to return to get those as I rented them as well.

Caress F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES O. 
Clasificación:
5.0

They are professional and friendly service!

MADONNA A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
3.0

El cliente no dejó un comentario.

eli N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth C. 
Clasificación:
1.0

Store opened 20 minutes late. Attentdant was nice and apologetic, but really? I receive multiple messages from uhaul while driving....really? UNSAFE!!!!

Steven L. 
Clasificación:
5.0

I did mobile drop off at this location which was also not my original drop off location. Changed by U-Haul. The drop box was easily located and parking was easy.

Robert M. 
Clasificación:
3.0

Rear tire had a major gouge in it that needed to be repaired before drove off on trip. Both windshield wipers were repaired at 1st stop after it started to rain.

JOHN B. 
Clasificación:
3.0

Actually clean the insides of the cabs after EVERY customer.

Darius L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
2.0

Tried to use truck/share self pickup. After I finally got the location on my phone to work, the key in my box was the wrong one. The store was not open yet so I had to call and get help. The lady I talked to was very nice and helpful and I finally got the correct key. This put me 45 minutes late for a one day rental. I also rented an appliance dolly but got a smaller, regular one instead. Upon returning the truck the site wouldn't find my location so I had to find store employee (who was very nice and took care of me) to check me out.

Christopher S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Hadley H. 
Clasificación:
5.0

Awesome service.

DERRICK V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cesar R. 
Clasificación:
5.0

The young man that took care of us made this transaction painless.

Daniel D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Arthur H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

Delivery was just fine.

George F. 
Clasificación:
1.0

Don't lie about how much the truck will be got a quote for 35$ ended up paying 120$ total

Carter P. 
Clasificación:
5.0

They made dropping off the trailer easy and fast.

Rickey T. 
Clasificación:
2.0

The truck in the storage area was dirty and moving pads were just thrown in the back all over. I had done pre-check-in but had to wait to do a counter check-in. Renter furniture dolly and they did not have one and I have yet to receive a refund. The truck was not filled up and the roof had a hole in it.

Randy L. 
Clasificación:
5.0

We had a great experience. Thanks

Rickey T. 
Clasificación:
5.0

The owner was very nice. Overall it was a great experience. Easy and quick

Samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack S. 
Clasificación:
5.0

Farris was very courteous and helpful and got us on our way quickly!

MARY W. 
Clasificación:
3.0

The drop-off experience was a dramatic change from the pick-up experience. People here were helpful, knowledgeable, and efficient.

William F. 
Clasificación:
5.0

The online check in was not going through so I had to wait for someone to help me inside. It was not an issue with their location but with the online check in service.

Christy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah L. 
Clasificación:
5.0

Everything was great, would use again if needed

Michael A. 
Clasificación:
5.0

Download the Uhaul App prior to getting started with making the Reservation.

Brendan G. 
Clasificación:
5.0

Owner was real nice and took care of everything. Took a little while to get truck. Software wasn't working well, and had to run setup a few times before it worked. But he said that was getting updated in a few days. Other than that great experience

Brian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clem N. 
Clasificación:
5.0

They were very accommodating and got me just what I needed.

Michael M. 
Clasificación:
5.0

I chose this location because of late night and weekend hours.

Daniel J. 
Clasificación:
5.0

Great service. New blankets. Very clean trailer.

David J. 
Clasificación:
5.0

There were computer problems with this rental and the guy had to call uhaul to get it straightened out. But this was not his fault.

Lonny B. 
Clasificación:
5.0

We went there to turn in the equipment because the address originally given to us did not exist on google maps, and UHAUL was not answering their phone. There was a location similar to the one provided in a neighboring town with a different zip code but was not going to drive the uhaul all over the countryside looking for it. The guy in Wright City and this store took it in and was very helpful

Lonny B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
4.0

This merchant was helpful and I would suggest no changes.

William A. 
Clasificación:
5.0

a crowded (product, not people) liquor store.....One clerk.

Lonnie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Great service

David C. 
Clasificación:
4.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

This place was wonderful to rent from. I wish all locations were like this one.

Kimberly A. 
Clasificación:
3.0

El cliente no dejó un comentario.

randy T. 
Clasificación:
5.0

Great help at a late time of day... grateful for his friendly assistance!

Mary S. 
Clasificación:
3.0

He told is both uhauls he had was reserved didn't even as us if we had a reservation so we went back home check our emails and find out that one was on reserve for us at that location so we drove an extra 45 miles...

Jackie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
3.0

little additional space for drop off. The parking lot is small and already had a large uhaul truck there, but we made it work.

renee B. 
Clasificación:
5.0

Amazing family who shouldn't have to put up with the crap the uhaul corporate company can't fix themselves with all their money.

Jen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen L. 
Clasificación:
5.0

Night and day difference. Friendly and helpful service. In and out so we could get on with our move.

Tim L. 
Clasificación:
1.0

Website says they open at 7:00 am but U-Haul website says 9:00. Took it there at 7:00 they were closed. Tried using drop off mobile but it would not take my location. So I called U-Haul they said I had to wait till 9 am. I did and they still never opened. Call U-Haul again and they documented everything over the phone and I took pictures of gas and odometer. Horrible horrible service. The worse ever.

michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaina M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
3.0

El cliente no dejó un comentario.

rich G. 
Clasificación:
1.0

Took an hour to get my uhaul truck and they gave me the wrong dolley

Abbey K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randel B. 
Clasificación:
5.0

Great customer service...

DIEGO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
1.0

He over charged us on the return. We only drove 57 miles and somehow were charged for extra miles and we filled the tank to 3/4 full and he didn't give us credit for that and charged us $21 plus tax for fuel. We were ripped off.

marta A. 
No se han enviado comentarios para esta ubicación.

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