Comentarios del cliente para Woodard Mercantile

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Woodard Mercantile

Grado total:

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Martin C.
Grado:

Give your stores better computers

Steve D.
Grado:

nice set up for pick-up and drop off.

Virginia B.
Grado:

El cliente no dejó un comentario.

Kris W.
Grado:

They marked that the fuel tank was full but it was NOT! Also, the staff was not friendly. I will not use this location again!

Caroline Madelei F.
Grado:

The staff was extremely helpful and friendly. They were able to provide us with a truck that met our needs. The drop off was easy. Overall, we give it a 5 stars! Thank you Woodard Mercantile!

Rex R.
Grado:

I wanted a 5X10 trailer but there were none even close. There was a 6X12 close by and worked perfect but felt I lucked out. I don't rent enough to comment on how many you should have in this area.

Mike W.
Grado:

El cliente no dejó un comentario.

jeff G.
Grado:

El cliente no dejó un comentario.

Norman M.
Grado:

After hours drop off. Plenty of space to park and drop box was convenient

Darrell L.
Grado:

Well done my friends!

Diana C.
Grado:

El cliente no dejó un comentario.

Ashley K.
Grado:

El cliente no dejó un comentario.

Steve C.
Grado:

Nothing. They're fabulous!

David T.
Grado:

El cliente no dejó un comentario.

SANDRA M.
Grado:

I called on a Monday to ask questions and then went in early the following morning to reserve a twenty ft truck, a furniture dolly and 18 pads. On Saturday I went in at 9:00 am to pick up the U-Haul. As I was finalizing the paper work they discovered they were out of the extra dozen pads I wanted and had requested. The first issue I had, was the attitude. There was oh no I am so sorry, just we’re out. Thank heaven that I had some blankets of my own. The second issue: why didn’t they make sure they had what I ordered before hand. It did throw me for a loop and additional stress that was unnecessary.

Topaz R.
Grado:

El cliente no dejó un comentario.

Doug or R.
Grado:

El cliente no dejó un comentario.

Brandy P.
Grado:

Staff at Woodward Mercantile were excellent!

Dale R.
Grado:

El cliente no dejó un comentario.

NOAH K.
Grado:

El cliente no dejó un comentario.

Jennifer S.
Grado:

El cliente no dejó un comentario.

Mark I.
Grado:

Check tire pressure during cold months.

John B.
Grado:

customer service excellent...van ran great...got done earlier than I thought...It was a great day!

Melissa B.
Grado:

El cliente no dejó un comentario.

Bob H.
Grado:

The original email sent me to another pickup location and they didn’t have any information on my rental. They had to call to find out that my pick up location was moved. The trailer was dirty inside and I had to borrow a broom to sweep it out. The people were very nice.

Joe H.
Grado:

I made arrangements for a 6 x 12 enclosed trailer two weeks in advance. When I picked up the trailer they only had a 5 x 8. What good does it due to make arrangements in advance, it appears it does no good.

john A.
Grado:

These people are rude and very unknowledgeable of what they are supposed to be doing

Howard L.
Grado:

El cliente no dejó un comentario.

John L.
Grado:

El cliente no dejó un comentario.

Richard G.
Grado:

El cliente no dejó un comentario.

Patrick M.
Grado:

They are fantastic., great place

Charles R.
Grado:

El cliente no dejó un comentario.

David T.
Grado:

El cliente no dejó un comentario.

Van J.
Grado:

El cliente no dejó un comentario.

Linda H.
Grado:

El cliente no dejó un comentario.

Rick O.
Grado:

Everything was excellent.

Leroy M.
Grado:

El cliente no dejó un comentario.

Gary Q.
Grado:

Very friendly and helpful

Phyllis F.
Grado:

This location is fine as long as it's in the area of your move. I originally rented the truck from The Garage at 610 N. Maize Rd, later I received a call changing the pickup location to 4160 N. Maize Rd, which was out of my way. This added 12 extra miles round trip to my rental. That may not seem like much, but at $1.09/mile and 3 miles to the gallon that added over $20 to my rental amount. This was an inventory issue with your website, I believe I should have received a discount for the inconvenience and extra costs.

Chad G.
Grado:

Woodard is great! Had a problem with the U-Haul app and web site and Woodard was very helpful in helping me reaching a resolution.

Ashley M.
Grado:

El cliente no dejó un comentario.

Angie T.
Grado:

Very friendly and helpful. I will recommend them to everyone I know who is moving their child to college to use them. Stressful situation already moving your baby to college and they were very helpful and I didn't have to do a thing other than show up. Thank you!!

Madeline B.
Grado:

El cliente no dejó un comentario.

Paul M.
Grado:

El cliente no dejó un comentario.

Misty H.
Grado:

El cliente no dejó un comentario.

Beverly L.
Grado:

El cliente no dejó un comentario.

Mike M.
Grado:

The personnel working the desk were fantastic.

Terry N.
Grado:

El cliente no dejó un comentario.

Kary D.
Grado:

El cliente no dejó un comentario.

Henry G.
Grado:

El cliente no dejó un comentario.

Jeffrey M.
Grado:

Night drop off so no comment.

Jason M.
Grado:

Woodard Mercantile personal went above and beyond to help me with the trailer. Amazing customer service.

Russell S.
Grado:

My only complaint is the way pricing is advertised. The truck I got was advertised as $19.99, but the final price was closer to $70.00. All the extra fees really drive up the price to the point that I ended up paying over three times the advertised price. This seems dishonest. I’ve heard this same complaint from other people who have looked into using U-Haul.

Sean W.
Grado:

The Woodard Merxantile is the best. Always exceptional assistance no matter my needs

Roger M.
Grado:

El cliente no dejó un comentario.

Shelly T.
Grado:

Excellent, efficient , and convenient! Appreciate this wonderful option for moving large loads. Thank you!

Jennifer V.
Grado:

El cliente no dejó un comentario.

Daniel T.
Grado:

Can't think of anything.

Patricia H.
Grado:

El cliente no dejó un comentario.

Timothy B.
Grado:

El cliente no dejó un comentario.

joan N.
Grado:

It is not acceptable to have to drive over an hour to pick up a truck when there are "dealers" is the town you live in or in towns closer to where you need one.

Greg S.
Grado:

El cliente no dejó un comentario.

Stephen M.
Grado:

El cliente no dejó un comentario.

Kelly B.
Grado:

Very efficient drop-off

deb M.
Grado:

We dropped the u haul off when they were closed but they were helpful when I called to inquire about it.

tavy B.
Grado:

Thank you

Brenda L.
Grado:

They were very helpful and courteous.

Leann C.
Grado:

Service was great.

Susan W.
Grado:

El cliente no dejó un comentario.

JOE S.
Grado:

El cliente no dejó un comentario.

Buck M.
Grado:

El cliente no dejó un comentario.

JENNIFER C.
Grado:

El cliente no dejó un comentario.

Kevin E.
Grado:

This location was in excellent shape and the staff above reproach. They did an amazing in helping us when we showed up unannounced due to the place on 3733 Arkansas N Wichita KS, Not being able to rent us a trailer due to their inefficiency, and lack of knowledge regarding the computer systems. The Arkansas location does not give a positive light towards UHAUL.

Rick M.
Grado:

Had to explain handling problem

charles C.
Grado:

El cliente no dejó un comentario.

Sally R.
Grado:

PLEASE do not do business with MovingHelp.com anymore. They are not a reputable company. They double charged us for the same move and won't refund the money for the second move. If you want to maintain UHaul's stellar reputation, please, please stop helping MovingHelp.com advance their business!

DAVID W.
Grado:

owner went well above average.

Shaun T.
Grado:

El cliente no dejó un comentario.

Kelsie D.
Grado:

El cliente no dejó un comentario.

Greg T.
Grado:

I reserved tow dolly online. I chose The Garage as my pickup location, and received a confirmation number which also confirmed the business name and address. When I got there, The Garage did not have my reservation. He told *ME* that *I* was wrong! I showed him my confirmation and he confirmed that my reservation said The Garage but he said the Uhaul computer said I should be at Mercantile. In fact, he said, he did not even have the proper tow dolly (a W model). So, I thought you would like to know that Uhaul has a glitch or error in its online reservation system which needs to be fixed. As for the equipment, Uhaul tow dollies are great and easy to use! I am impressed with how nicely the towed vehicle follows the towing vehicle when on your dolly. Only bad thing is that the one I got had so much rust on the ratchets that it was hard to use. They really need to be lubricated regularly or made of weatherproof materials. It would have helped even if the pickup location had squirted WD40 on them at a minimum.

Gerald W.
Grado:

The staff was very friendly and helpful to get me checked in and on my way!!

Dennis R.
Grado:

Took a long time to come out and hook up the dollie I rented and the light hookup was not the standard round plug so I had to buy an adapter.

LORI M.
Grado:

El cliente no dejó un comentario.

Bart W.
Grado:

El cliente no dejó un comentario.

Brian L.
Grado:

El cliente no dejó un comentario.

TOM E.
Grado:

El cliente no dejó un comentario.

Jeff S.
Grado:

Very helpful customer service at this location!

Susan C.
Grado:

Awesome experience!!

Kenneth D.
Grado:

El cliente no dejó un comentario.

leticia M.
Grado:

El cliente no dejó un comentario.

Dakota J.
Grado:

Woodward Merchantile handled my transaction very well. The first UHAUL location I went to the tire was flat. We were told our appointment was transferred to a different location and it wasn’t. I will not use the UHAUL on 13th street in Wichita. I appreciate Woodward Merchantile going out of there way to make sure I wasn’t charged twice and I was satisfied.

JOHN J.
Grado:

Very quick set up

Stacey S.
Grado:

El cliente no dejó un comentario.

Russell S.
Grado:

El cliente no dejó un comentario.

Kaine K.
Grado:

El cliente no dejó un comentario.

Amy M.
Grado:

El cliente no dejó un comentario.

Thomas S.
Grado:

El cliente no dejó un comentario.

Larry D.
Grado:

El cliente no dejó un comentario.

Scott S.
Grado:

El cliente no dejó un comentario.

james J.
Grado:

Very friendly and knowledgeable.

No reviews have been submitted for this location.

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