Comentarios del cliente para Wise Moving Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wise Moving Storage

Grado total:

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Michael B. en

Grado:

The truck was dirty. Food pieces inside. I had to clean it out and wipe it down so we could use it. About a ten minute project

Greta A. en

Grado:

The shock absorbers should have been replaced. The truck bounced too much.

jacob e. en

Grado:

Transmission fluid leaked all over my driveway. It rained at night and the truck had 3 leaks in the roof my furniture was soaked.

zeth m. en

Grado:

The first place they sent me for my drop of was a-1 auto. When I arrived for the drop off they said they do not accept uhaul drop offs. Uhaul should probably update this.

GARY F. en

Grado:

Prompt! Polite! Friendly! Professional! Perfect experience! Way to go U-Haul..

Tony I. en

Grado:

I rented a 12ft open trailer and the inside had dirt and sticks all over it. I had to clean it out before I could use it. No parking for customers at this location. The people that work there act pissed off and rude to the customers. They need to work on their customer service skills. I probably won’t rent from this place again.

Larry W. en

Grado:

El cliente no dejó un comentario.

Jeff L. en

Grado:

El cliente no dejó un comentario.

Jennie D. en

Grado:

I dropped off keys at proper location before the proper time and I’m being charged!! For what???

Corey B. en

Grado:

The staff was very quick to get the paperwork, truck, furniture pads and refrigerator dolly ready and get me on the move. Great experience with this location and the quality of the equipment that was issued to me.

Jacqueline D. en

Grado:

El cliente no dejó un comentario.

Rosemary B. en

Grado:

Continue to provide excellent customer service. Thanks

Elizabeth K. en

Grado:

I was moving my sister and because she is disabled she couldn't get up into the U Haul truck. The lady that works inside was so very helpful by letting us use their step stool. Very considerate and kind. I will use this location again and will recommend this location to others. Thank you very much

Ronald S. en

Grado:

El cliente no dejó un comentario.

Rick C. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

I have 2x been charged by uhaul for the safe move insurance. Did not select that option. Also it's 200 cheaper to rent a uhaul to go 7 hours vs 5 hours. Doesn't make sense. I'll not use uhaul anymore in the future

Michael K. en

Grado:

Trailer bounced down the highway in such an unsafe manner I was worried about my safety at times. And yes, I stayed at or below the recommended speed. Replace the woman that helped me. She was SO rude and impatient that if I really did not need the trailer, I would have gone somewhere else. The other associates in the office seemed to be happy and willing to help other customers.

Kelley W. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

El cliente no dejó un comentario.

Don L. en

Grado:

Very easy return experience.

Keith H. en

Grado:

El cliente no dejó un comentario.

Sharon W. en

Grado:

I have no complaints! The service was top notched and I’ll use this location for my Uhaul needs again.

ben k. en

Grado:

Smooth process.

brian b. en

Grado:

El cliente no dejó un comentario.

Patricia S. en

Grado:

El cliente no dejó un comentario.

sheldon x. en

Grado:

Keep doing what you do

larry b. en

Grado:

The lady acted like she could care less. Frowned upon arrival because I was the first customer of the morning. I will not rent from that location again!

AARON H. en

Grado:

El cliente no dejó un comentario.

CARRIE M. en

Grado:

26' truck that was reserved was not available, so had to go down to a 15' truck, which caused 2 trips for the move, therefore, had to pay for the additional miles. An improvement would be to make sure the trucks reserved are actually available.

Michael H. en

Grado:

El cliente no dejó un comentario.

JACOB C. en

Grado:

Allowed us to stay past close of business due to us unloading all of our belongings.

nick c. en

Grado:

Friendly and very helpful staff!

James s. en

Grado:

El cliente no dejó un comentario.

Taylor M. en

Grado:

El cliente no dejó un comentario.

britanny l. en

Grado:

Price was way too expensive for a 2 hour job.... $45.86 for 2 hours is a little outrageous

Philip S. en

Grado:

El cliente no dejó un comentario.

KIM H. en

Grado:

El cliente no dejó un comentario.

bradley h. en

Grado:

El cliente no dejó un comentario.

LeAnn B. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

Air ride seats, the roads in Indiana were terrible. Mirrors with better adjustments would be nice.

Earnestine G. en

Grado:

El cliente no dejó un comentario.

Nigel W. en

Grado:

El cliente no dejó un comentario.

lori d. en

Grado:

El cliente no dejó un comentario.

la donna t. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

A very pleasant experience with a helpful, friendly staff.

Bradley W. en

Grado:

El cliente no dejó un comentario.

Sung K. en

Grado:

oil leak on the truck. I'm just glad truck didn't break down on me thats how bad the condition of the truck was. I will never use Uhaul again.

Lynn P. en

Grado:

El cliente no dejó un comentario.

Megan S. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

El cliente no dejó un comentario.

Jordan R. en

Grado:

Friendly customer service but really need to get driveways redone Tons of giant potholes everywhere

L Chris W. en

Grado:

El cliente no dejó un comentario.

Don H. en

Grado:

El cliente no dejó un comentario.

angela h. en

Grado:

Great truck, efficient cordial service. C heck out and check in of equipment took approximately 5 minutes each time. Electronic receipt was emailed 10 minutes after drop off.

Clyde W. en

Grado:

El cliente no dejó un comentario.

Christopher C. en

Grado:

Very hard to get in and out of and very misleading.i was told $54.95 and that is all and then I get the receipt and you guys are now charging me $174 ...

brett n. en

Grado:

El cliente no dejó un comentario.

EMILY R. en

Grado:

El cliente no dejó un comentario.

Donetta S. en

Grado:

Employees were not very friendly and appeared, by the body language and tone of voice, to be tired of needing to help those of us in there to pick up a truck. The store had just opened.

Donavon B. en

Grado:

El cliente no dejó un comentario.

Jay N. en

Grado:

While the vehicle was clean it was not filled up with gas which made it hard to return with the same amount of gas. Also.. the back door was really hard to pull down and lock. probably needs some lubrication.

Curtis G. en

Grado:

There is a HUGE pothole at the entrance of the location. It has recently rained, so difficult to tell how deep the pothole was (it was very big and very deep!)

Larry O. en

Grado:

El cliente no dejó un comentario.

Douglas V. en

Grado:

Went there only to realuze that my vehicle was at a different place. Not this specific locatuons fault. They did help me find out where I was supposed to go.

Mark M. en

Grado:

El cliente no dejó un comentario.

Leslie O. en

Grado:

El cliente no dejó un comentario.

Shawna A. en

Grado:

El cliente no dejó un comentario.

Earl C. en

Grado:

El cliente no dejó un comentario.

deanna t. en

Grado:

My only concern was our pick-up location was changed the day before. I would not have known, except that I called to order pads. Communication about this could have been better.

shane t. en

Grado:

Fix potholes is about the only thing.

Dennis N. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

El cliente no dejó un comentario.

Warren R. en

Grado:

Great service from Mr. Lytle. We were in and out quickly and efficiently. Easy experience

Francis M. en

Grado:

Maybe have the paperwork signed by employee with date, time and mileage cited.

BILL B. en

Grado:

El cliente no dejó un comentario.

ALLYSON S. en

Grado:

El cliente no dejó un comentario.

mike v. en

Grado:

It was very busy when the store opened and closed. Allow extra time.

matt m. en

Grado:

El cliente no dejó un comentario.

diane M. en

Grado:

El cliente no dejó un comentario.

Lynn D. en

Grado:

El cliente no dejó un comentario.

scott e. en

Grado:

El cliente no dejó un comentario.

Thomas G. en

Grado:

Great people! VERY easy to work with!

Leah V. en

Grado:

El cliente no dejó un comentario.

Jared M. en

Grado:

El cliente no dejó un comentario.

david s. en

Grado:

El cliente no dejó un comentario.

Chris S. en

Grado:

The parking lot is a little crowded.

Aaron P. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

Service is always excellent!

william e. en

Grado:

This is the most efficient U-Haul dealership anywhere - and we have used a lot of them.

Matt S. en

Grado:

Dropped off after hours so I can't rate

Lisa B. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Judy J. en

Grado:

I had to drive to another city to pick up my requested rentals. It would have been nicer....and better customer service for the company to get what I requested to the location I requested.

Curt L. en

Grado:

The staff was very pleasant to work with.

Monty B. en

Grado:

El cliente no dejó un comentario.

Erin C. en

Grado:

I originally signed up for a location (Goin Postal) and got a confirmation email for that address and a 10' truck. I showed up and the business was gone. I called the costumer service line and apparently I was signed up for a different location with a different size truck. So essentially, I spent 2 hours figuring it out and driving around to do something that could have taken me only 30 minutes if I would have received the right confirmation email (or even a notification). Thank you!

john d. en

Grado:

El cliente no dejó un comentario.

Amber P. en

Grado:

El cliente no dejó un comentario.

RICH W. en

Grado:

Facility was not secure if they were to upgrade with security fencing and gate would help.

David S. en

Grado:

I was living overseas and the management was very helpful and understanding when my funds were held up. Nice people, good value. I would rent here again!

MICHAEL V. en

Grado:

The staff is friendly and very helpful.

Timothy S. en

Grado:

We booked an exterior unit so we could back the moving truck right up to the door. Since the previous person did not vacate, the mgr. upgraded us to a climate controlled interior unit(next best thing)

jocelyn c. en

Grado:

This storage space I exactly what we needed! We appreciate all your help!

DAVID B. en

Grado:

Storage unit was broken into. Need cameras and better lighting.

TIM S. en

Grado:

If I don't fill out this review I am charged $6.95. Reviews should be voluntary not monetary.

Michael H. en

Grado:

Storage unit was fine. This is my 10th attempt to complete this survey. Keeps saying there is an error on your end. Frustrating!

KATRENA B. en

Grado:

Good

AMBER H. en

Grado:

The service was good. I got the storage needed with no problems!