Comentarios del cliente para Winn Fuel Service Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Winn Fuel Service Rentals

Grado total:

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jimmy T. en

Grado:

Vernon went out of his way to help with pickup and return.

Wayne T. en

Grado:

El cliente no dejó un comentario.

cindy S. en

Grado:

El cliente no dejó un comentario.

Tammy L. en

Grado:

I have dropped off the trucks when no one is there so I can't answer these questions where I dropped them off.

Jennifer B. en

Grado:

There was no one at the location when I went to return my equipment during normal business hours. Me, being a woman wasn’t strong enough to unload the trailer from my vehicle, I had to go and seek help from the service station next door. They were busy and unable to help me, I eventually got the trailer unhooked from my vehicle myself. I tried to call the # on my contract but no one answered. Next time I will choose a neighboring town to return my equipment to and make sure there is someone there during normal business hours.

merry B. en

Grado:

1. Don't make customer drive to get truck from another city when it was reserved to be picked up at a local location. 2.When truck break down don't have customer wait over 3 hours for road assistance on the side of a busy highway. 3. Don't have customer wait 3 hours to get equipment when told equipment can is ready to be picked up.

nicole J. en

Grado:

I originally had reservations to pick it up in Natchitoches, but they didn’t have any trucks available! I had to drive 45 minutes out of town in order to pick this truck up.

Rocky B. en

Grado:

Only complaint I have is that the Uhaul I rented, (10' Box Truck) was Rough riding. The rental of the truck went Very well. Was ready to go when I picked up. Only other thing I would think is if we as renters left more fuel in the truck than when we picked up we would be credited for that. Like I left a Quater of a tank more than when I picked up. It had 3/4 tank when pick up let it with a full tank. Other than this everything went well in reserving and picking up. Thanks Kindly Rocky D. Berry

don A. en

Grado:

Sarah area mgr. went above and beyond

kevin W. en

Grado:

El cliente no dejó un comentario.

Lisa P. en

Grado:

The pick up location in Winnfield was as good as I could expect from a North Louisiana small town. You had to call the convenience store to try to get the Uhaul agent. He was pleasant and it was not his fault the Uhaul location in Alexandria had dropped the ball. Now about the Uhaul location I had my reservation with in Alexandria, La: I made the reservation a week in advance. I called and confirmed the day before pick up in the morning(12/27) and at 2 pm they called me and told me the truck that I had reserved was not functioning and my only two options were to wait till 1 pm the next day to pick up a truck from Bunkie, La or drive to Winnfield ( 50 miles away) and get a comparable truck from them, but I would need to hurry, because Winnfield might close early and I would have to get in touch with the person there to be sure someone would be there if I drove to Winnfield. I had to inconvenience a relative to drive 100 miles round trip to Winnfield to help me pick up the truck. I lost over two hours of packing time and I was paying helpers to help me pack. I had to drive the truck on the interstate myself, which I had not planned to do. I had movers scheduled for 12/28 and could not change those plans at short notice. All in all, I would not use Uhaul again in Alexandria, LA.

FBC S. en

Grado:

El cliente no dejó un comentario.

kenneth L. en

Grado:

El cliente no dejó un comentario.

david H. en

Grado:

The locations of pickup and drop off were ok, although I had to drive over 30 miles for pickup even though I scheduled for it 3 weeks prior. Trying to work with u haul management and scheduling was very frustrating. Although I may have to use uhaul again, I was not happy at all with the overall experience

edward H. en

Grado:

Great customer service

Daniel H. en

Grado:

No one was there left key in box

Rokeeta R. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

Your mobile check in is horrible... I took 4 pictures, 3 of them were clear and could be read, and it kept asking me to make another picture. Then it told me I could not rent from U Haul. I checked in with the attendant and had no problems...

Sharon F. en

Grado:

Easy pickup. Friendly and helpful owner. Great experience.

Clint A. en

Grado:

El cliente no dejó un comentario.

Robin K. en

Grado:

El cliente no dejó un comentario.

lisa C. en

Grado:

Grest customer service location!

Ligaya H. en

Grado:

El cliente no dejó un comentario.

STEVIE W. en

Grado:

El cliente no dejó un comentario.

Majestic P. en

Grado:

El cliente no dejó un comentario.

Jerald J. en

Grado:

nothing i can think of it went great no problems at all....... Thanks Vernon Jackson was my agent couldn't ask for better service