Customer Reviews for Winger Trailer Sales
(U-Haul Neighborhood Dealer)

646 comentarios

4363 Lee Hwy   Troutville, VA 24175

(540) 591-3699

Horario de oficina

  • Mon-Tue: 9 am - 5 pm
  • Wed-Thur: 10 am - 5 pm
  • Vie.: 9 a.m. - 5 p.m.
  • Sáb.: 9 a.m. - 3 p.m.
  • Sun: 12 pm - 3 pm

Servicios en esta ubicación:

Contáctanos

(540) 591-3699

4363 Lee Hwy
Troutville, VA 24175

Servicios en esta ubicación:

Horario de oficina

  • Mon-Tue: 9 am - 5 pm
  • Wed-Thur: 10 am - 5 pm
  • Vie.: 9 a.m. - 5 p.m.
  • Sáb.: 9 a.m. - 3 p.m.
  • Sun: 12 pm - 3 pm
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing. This location is always reliable. Best U-Haul I have ever been to.

Vickie R 
Clasificación:
5.0

Great family-run business. I am a repeat customer and will continue to be as long as this family is running it. Great people to work with!

JON C 
Clasificación:
5.0

The location I received the truck from was excellent. Second time I used this location. The woman that works there is incredible. So organized and patient. The young man that did the tutorial prior to me leaving , was also great.

DAVID S 
Clasificación:
2.0

Firstly, I made the reservation for a location in Roanoke a month in advance but the day before pickup I was told that there wasn't a truck in Roanoke and I had to drive 20 minutes away to troutville. There initially wasn't someone there to help us with check in. All guidance was given through a ring camera rather than in person. Eventually a person came and talked to us after we had trouble finding the ring lock box.

Abigail C 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW B 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH E 
Clasificación:
4.0

Overall very very good experience here and we will be returning for future moving needs! When checking in this morning, all staff were very pleasant and answered all questions we had. When checking out (returning the U-Haul) in the afternoon, we had a much different interaction with the man who works there. We apparently had not parked the van in the proper location and we were taking too long to check out on the app (due to slow internet/signal) and the man came up to us and quite rudely told us that we needed to hurry up and he had other customers waiting. It seemed that all he really needed from us was to move the van to a better location, but he did NOT tell us that in a pleasant way at all. I felt like I was speaking to a totally different person in the afternoon than in the morning, but it was the same man. He must have had a bad day at work, but he surely took it out on us. Hope to have a better interaction with him next time. We will still use this location for future needs due to convenience and overall positive experience. But please let that man know that the way he spoke to us was NOT ok.

DYLAN B 
Clasificación:
5.0

Everything is perfect! From customer service to equipment condition....love it!

MARIA N 
Clasificación:
5.0

Great customer service.

Stephen M 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D 
Clasificación:
5.0

I highly recommend great service great customer service !!

KYRA V 
Clasificación:
5.0

Truck was clean and ready to go. Justin was very thorough with the information. Giving both required and additional hints for us to use. We heeded his advice and had no problems with the truck.

DINNAH M 
Clasificación:
5.0

Staff was very helpful and friendly.

KEVIN K 
Clasificación:
5.0

El cliente no dejó un comentario.

CHANDLER M 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSEENDRAN K 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H 
Clasificación:
5.0

Everyone here was so incredibly helpful and friendly! I highly recommend this U-Haul location! They got me safely hooked up and ready to drive alone across country. I am grateful for this kind sweet family! ¡Gracias!

AMY O 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY A 
Clasificación:
3.0

The order and cleanness in the office was not good, but the service was really good......so that compensate the mess in the office...this is why I rated average.

ALDO M 
Clasificación:
5.0

The people who run and/or work at this location were extremely helpful and very pleasant.

Tanisha S 
Clasificación:
1.0

The rate is ridiculous. The mileage should not be based off of U-Haul to U-Haul location because I had to pick up my things from my old home and drive them to my new home which took me over ten mileage and cost me another $86 dollars. Absolutely the worst service and no consideration. Honestly a bunch of crooks

Brooke A 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C 
Clasificación:
4.0

Tires were worn and trailer had damage

MICHELLE S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H 
Clasificación:
5.0

Very efficient and helpful!

RODNEY T 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK N 
Clasificación:
5.0

Everyone there did a great job. The fellow who helps hook up the trailers is always on top of his game and knows everything he needs to know. That is extremely helpful.

HUNTER A 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN T 
Clasificación:
5.0

Great service and very friendly and helpful and will use location again

THOMAS M 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A 
Clasificación:
3.0

The driver side seatbelt didn’t work luckily we weren’t in an accident or I didn’t get pulled over for a ticket very unsafe

TAMARA L 
Clasificación:
5.0

It was so easy to drop off our trailer at this location. The staff was very pleasant and helpful.

JIM V 
Clasificación:
5.0

Fabulous staff, very friendly! I will come back to Winger Trailer Sales for my next U-Haul rental!

DARRYL C 
Clasificación:
5.0

Great experience.

KEVIN J 
Clasificación:
3.0

Their lot needs to be better organized and less ‘cluttered’.

JENIFER S 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe O 
Clasificación:
5.0

Na

TONIA M 
Clasificación:
5.0

I had a great experience! Everything went smoothly from check in to check out. Incredibly friendly staff. I would happily recommend to family and friends.

JON C 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert C 
Clasificación:
5.0

Winger is the absolute BEST U-Haul dealer I have ever been served by!! They are friendly, knowledgeable and accommodating!

GINNY E 
Clasificación:
5.0

Yes my sixth time renting from the Wingers

REGEANA D 
Clasificación:
5.0

Every aspect of our experience was excellent. Would highly recommend this Uhaul business

SCOTT S 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY R 
Clasificación:
5.0

great rental, as always!

JULIE D 
Clasificación:
5.0

The owners were very friendly and good to work with. Will rent from them again when needed.

CLAUDE E 
Clasificación:
5.0

Very friendly. Great customer service!

ANDREW T 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY S 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK K 
Clasificación:
5.0

Unable to complete online return due to poor phone signal, but staff able to complete for me with no problem

KAREN S 
Clasificación:
5.0

The guy who works outside always does a great job.

HUNTER A 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTH B 
Clasificación:
5.0

Nothing with the Troutville, VA location. We did have an issue with a parking light being burnt out, but they were quick to fix it. They've been very helpful and courteous throughout the rental process.

David S 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W 
Clasificación:
5.0

This independent dealer really demonstrates excellent customer service.

MICHAEL A 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY E 
Clasificación:
5.0

Fantastic customer service!! Highly recommend them. Would use them again!

FRANK S 
Clasificación:
5.0

I have used many U-Haul locations in the past however this one was the very best. Janet Winger and and her son, Jason, were the most knowledgeable, friendly and helpful in any location I have ever dealt with. Their customer service was exceptional. When I should need any other service they offer I will drive to this location due to the quality of service they give.

DEBORAH H 
Clasificación:
1.0

Crooks

Zoe B 
Clasificación:
5.0

Friendly help and and assistance in hooking up trailer. I'm a handicap veteran . I would recommend this U-Haul to my own family and friends.. P.S. I have moved over 20 times in my military service.

Luana H 
Clasificación:
5.0

Very nice place,very nice lady I talked to. Easy return. Would recommend

joyce t 
Clasificación:
5.0

Personnal here were very friendly and explained everything about the rental

Walter K 
Clasificación:
4.0

El cliente no dejó un comentario.

Quynh P 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS K 
Clasificación:
4.0

El cliente no dejó un comentario.

Alen N 
Clasificación:
5.0

Gas tank was below a 1/4 of a tank which was a surprise.

Lindsey M 
Clasificación:
5.0

Appreciate the professional service!!!

Rosanne L 
Clasificación:
5.0

Everything was great! No improvement needed.

Timothy M 
Clasificación:
5.0

Easy, affordable,and service was more like you would get from a good neighbor, maybe a friend!

Michael B 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S 
Clasificación:
5.0

The entire experience of rental & return was great!

Garland M 
Clasificación:
5.0

The bulk of the staff were some of the most helpful and most friendly people I've been around in a long time!

Kelly B 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice W 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE D 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H 
Clasificación:
5.0

You don't need to improve on anything service was excellent I would highly recommend you to everyone keep up the great work

Brenda A 
Clasificación:
5.0

In the past 20 yrs plus of using UHaul thus was one of the best if not the best location I have used. Usually I am waiting for something to go wrong with uhaul and it usually does but his time it did not. I would recommend this location to to anyone and would use it again if at all possible. Great team running it!

Donald T 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline B 
Clasificación:
5.0

Very satisfied. Good customer service.

Constance M 
Clasificación:
5.0

Good experience and knowledgeable staff. The truck I rented had 134,800 miles on it. Not so much on the local dealer but I thought a negative reflection on U-Haul.

Fred J 
Clasificación:
5.0

El cliente no dejó un comentario.

Norm P 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman P 
Clasificación:
5.0

great rental experience as always !!!

JULIEDAWN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M 
Clasificación:
5.0

El cliente no dejó un comentario.

melvin w 
Clasificación:
5.0

El cliente no dejó un comentario.

michael b 
Clasificación:
5.0

Great location and very nice customer service.

Walter C 
Clasificación:
4.0

Have staff to unhitch trailer readily available

Donald N 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON A 
Clasificación:
5.0

Super friendly folk to deal with

Alan L 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra A 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K 
Clasificación:
5.0

Friendly and helpful

Christin G 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia K 
Clasificación:
5.0

Best U-Haul location I've ever used.

MARTIN W 
Clasificación:
2.0

very small with minimal parking, dark, no helpful signs or markings, ditch near entry

Beth P 
Clasificación:
5.0

Put some grips on the tailgate!! My friend took a very bad fall from it because it was wet and had no grips on it!!

ricky c 
Clasificación:
5.0

Great place to rent equipment. They are extremely knowledgeable and helpful. We have rented from them numerous times and always a positive experience. Highly recommended them.

ROBERT S 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANN B 
No se han enviado comentarios para esta ubicación.
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