El cliente no dejó un comentario.RICHARD M.
Customer Reviews for Wilsons Lifestyle Centre
(Distribuidor de U-Haul del vecindario)
Saskatoon, SK S7V0P1
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 9 a. m. - 6 p. m.
- Jue. - vie.: 9 a. m. - 8 p. m.
- Sáb.: 9 a. m. - 6 p. m.
- Dom.: 11 a. m. - 5 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The van itself was very good, and the staff at the location were very helpful. However my experience with the online system was negative, and I will not be using it again. I had issues during both the online pickup and return processes: 1. During online pickup, the website crashed, and I was no longer able to submit new photos of the van, add additional drivers, etc. 2. During return, the "final" button of the online form (i.e. the link which should have completed the return) would lead me back to the beginning. I tried this about 10 times, using different browsers (chrome and firefox), to no avail. IT WAS NOT POSSIBLE TO COMPLETE THE RETURN ONLINE. Ultimately I had to speak to a staff member at the location, who thankfully was very helpful.Alexander W.
El cliente no dejó un comentario.VANESSA C.
Excellent customer service! Van was clean and ready to go.SANNIKUMAR K.
El cliente no dejó un comentario.KEITH C.
Make it easier to read kilometer numbers on speedometer.THOMAS E.
2 of your U-Haul dealer location declined to accept the truck but these guys were nice enough to understand and helped me to return the truck in an efficient manner.AYYAZ A.
Friendly stuff and easy pickup and return. Definitely recommend.Jian Z.
El cliente no dejó un comentario.MATTHEW R.
Initial representative recorded wrong trailer and wrong customer vehicle. Once Uhaul rep called to confirm rental things were straightened out.Kelly P.
El cliente no dejó un comentario.Edward P.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Ian S.
El cliente no dejó un comentario.HENRY F.
I was told I would be compensated for having to go back to the location to drop off the truck we had picked up. I am still waiting to get compensated for my mileage.LAVONNE A.
El cliente no dejó un comentario.Spencer B.
El cliente no dejó un comentario.JUANJOSE M.
El cliente no dejó un comentario.DON S.
El cliente no dejó un comentario.Gillian F.
Very friendly and helpfulMICHELLE B.
El cliente no dejó un comentario.Shahid P.
Excellent, polite, respectful service. Everything was smooth. Great experience.THOMAS S.
El cliente no dejó un comentario.SAYEM H.
Customer service was excellent. Much better than the U-Haul store on Miller Ave. Car dolly was not available at Miller despite online booking. Sent to Wilson's, car dolly was gone. Have me car hauler for same price. All good!TREVOR S.
El cliente no dejó un comentario.David E.
I was very pleased with the experience and the robustness of the trailerCurtis H.
More signage would be helpful, but awesome staff!Jeremy G.
El cliente no dejó un comentario.Shalene C.
El cliente no dejó un comentario.Peter R.
I had an absolutely fantastic experience using Uhaul. Everything went so smooth. Thank you so much for making my move go easier.James M.
El cliente no dejó un comentario.Dale M.
Having it clean inside would be great and fueled up would be better, than returning it you would know how much fuel to be put in.Denice S.
El cliente no dejó un comentario.Michelle P.
El cliente no dejó un comentario.MOAYAD A.
El cliente no dejó un comentario.ROBYN P.
Charged me 55 dollars for the fuel even the fuel was at same point when I picked it upKaran S.
El cliente no dejó un comentario.Logan H.
Two times I have been at this location, first time they didn't have my reservation, the second time the wanted to charge me $90 more than what it was supposed to be. Every time I'm there it seems no one knows what to do.Brent B.
El cliente no dejó un comentario.ROMIL P.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.IRENE C.
Nothing Good Job Boys.LONNIE H.
El cliente no dejó un comentario.DANIEL K.
We had a problem with booking it in the first place. The rental place did not have a confirmation. We had booked it on Friday We drove 3 hours to pickup and no vehicles available. U haul scrambled and found one In Saskatoon for us. The web site was not user friendly.RON K.
El cliente no dejó un comentario.mike M.
El cliente no dejó un comentario.RENE D.
El cliente no dejó un comentario.RANDALL J.
2 of the tires were almost flat( 1 had 5.8 lbs and the other had 10.2 lbs) I had to go to my house to get proper air pressure. Then find out I got charged another $20 for dropping it off after hours. They are only open 6 hrs on sundays, I booked it for 10 and used it for 10 and still get charged.Wayne L.
I would recommend the location, for Reese and Mitch served me well. The U-Haul TruckShare app, however, was very frustrating. It took from one hour 20 minutes (from 12:44 to 14:06) to get the truck. A shout-out to Michelle from U-Haul who tried to call an hour in, but I was frustrated by then. When I returned the truck, they were about to charge me 40 miles (and associated gas top-up) when I had only gone 10.1 miles. Some data was not current. Thankfully, I had taken a photo of the odometer and fast tank, and they accepted that. If you would like my detailed experience on the TruckShare app, I would be pleased to share it with you. Call me at 306-290-9351. Thanks. Doug.Douglas R.
Super great team of people working there. Made the whole process seamless?Wade S.
El cliente no dejó un comentario.KAYLEE H.
I did the online check in but it still took 20-25 minutes to get the truck. In addition, I booked the vehicle for a 9:00am pick up but I was unable to get it until the store opened at 10:00am. No where did it inform me that I would not be able to get the truck at the time I wanted and I drove 1.5 hours to pick it up.Charles B.
Registration was a complete screw up even though I prebooked ahead of time. Quoted fees were changed at pickup time. Manager had to be consulted about 3 times to get things straightened out. No one could tell me what to do if I had a flat tire while travelling on the road. If I wasn't on a time commitment I would left the store. I will look around a bit more next time I need a trailer.SAMUEL G.
El cliente no dejó un comentario.Roberto A.
Thank you for everything! Professional, accommodating, pleasant.Joshua F.
Thank you Raina for helping us unhook the trailer upon drop off.cal H.
El cliente no dejó un comentario.JUSTIN S.
My only complaint at both ends was the U-haul computer system was slow. No fault of the personal just slow to print ...long time wait for paper work.Keith C.
El cliente no dejó un comentario.ADAM H.
El cliente no dejó un comentario.Gillian R.
El cliente no dejó un comentario.CODY K.
El cliente no dejó un comentario.david A.
El cliente no dejó un comentario.Jody W.
My order had me picking up my trailer from Wilson's Lifestyle Centre at 9:00 am. Because of this, I had scheduled the rest of my moving day accordingly (move-in time, movers, dropping off the keys for the place I was moving out of, etc). Upon arrival, I was noticed that Wilson's did not open until 10:00 am. This was a major inconvenience to the rest of the day. Very disappointed with the level of communication between U-Haul and Wilson's. This negligence made my moving day more difficult.Carter A.
I booked online to "save time". Unacceptably paperwork was delayed and spent more than an hour to get the key. When returned the key, vehicle checkup was also very slow and delayed paperwork get done. Delay + Delay = Double charge + 1.5 hrsNandana R.
El cliente no dejó un comentario.Barry R.
speed up the process at pick up. I was there for over 30 minutes waiting for the cashier to generate the paperwork. I had it pre-booked too, so it should not have taken that long.TIMOTHY K.
El cliente no dejó un comentario.Bruce E.
Customer service was incredible at pick up and returnMARIO T.
This is not a 24 hour drop off location. This is not labelled ANYWHERE. There is no key drop box location. I wasted 2 hours on the phone with U-Haul customer service before they finally allowed me to leave the U-Haul here. Horrible experience.Michael H.
Better signageChuck S.
El cliente no dejó un comentario.Frank G.
The people here were very friendly and helpfulRonald G.
El cliente no dejó un comentario.Jerrilyn C.
This is the second location I had to go to. My guaranteed rental at the Miller location was not there. So my 1030 pick up turned into a 1145 pick up at the Owen Manor location. I do appreciate the compensation with the extra days of rental but I didn't really need them. Would just recommend better organization. Driving 90 miles to pick up a rental and having to again drive to another location set my moving plans back one day.Kurtis H.
My trailer tail light/brake light was not working. The right one worked but not the left.Joshua F.
El cliente no dejó un comentario.Mohamed E.
Very courtiousmarjorie H.
The agent called to inform me that they were not open on the day of drop off. I dropped the trailer off near other trailers as there was no specific location for drop off.Rhonda S.
Even though I returned my truck and trailer 36 hours after it was rented, (It was a 5 day rental) I was charged another full days rental to have it moved to a different location. Despite numerous emails and phone calls, I received $40 back from my $125 deposit. Not happy at all.mark W.
El cliente no dejó un comentario.Loren B.
No windshield washer liquid filled in the vehicle. I booked a furniture dolly online, but no dolly available at the store. I had to lift all my furniture with my hands. Driver cabin is a bit dirty. Needs a cleaning. Other than that, store and process are perfect.Rama M.
El cliente no dejó un comentario.ed H.
I happened to return it 20 mins late due to a number of extenuating circumstances, and this doubled the cost of my rental. It was good, but at this cost, I don't know if I would do this again.Josh R.
El cliente no dejó un comentario.Alice H.
El cliente no dejó un comentario.Ahmed H.
Uhaul drop off location could use a sign directing where to drop off but was relatively easy to find due to there being a couple other pieces of Uhaul equipment there.Matthew H.
El cliente no dejó un comentario.Mark N.
I arrived a few minutes before they closed, but was helped regardless of their rush for closing. The supervisor processed my order and ensured everything was in good condition.Mitchell A.
Trailer was muddy on outside but clean insideEdward S.
Improve the software as it takes far too long to process.Morris L.
workers brought the uhaul from a quiet uhaul parking area to ground zero black friday mobs at wilsons greenhouse. i think they were trying to be nice or something but they just drove a 26'-0" van into a traffic jam for me to inspect and do a walk around. really stupid. workers told me there was a half tank. i took a picture of the gas gauge, it was not a half tank. and there is a fucking gas station about 10'-0" from where they park your vans and they left it for me to fill. on my time. the time i am paying you to rent the van. so i do my walk around in this snow covered slippery parking lot and the attendant left me so i can't even whine about not even getting a 'full' half-a-tank of fuel and i am surrounded by angry soccer moms doing black friday weekend shopping or whatever. i found a half frozen glass bottle full of water in the glove box that would probably have exploded and leaked all over if i hadn't taken it out.it was probably there because some asshole already ruined the cupholder on that nice new rig of yours. the rates also drastically changed from my first rental last weekend to this weekend for some reason i was allowed like an extra 100 miles last time compared to this weekend. as mentioned i rented from you guys last week too, for our garage and yard stuff from saskatoon to moose jaw. dispatch tried to send me to wilkie to courrier your vans around for you. like for free. other than all that bullshit i like your vans, its good value for money and i like your company, tell your storefronts in saskatoon to buck-up and take some pride in your brand for fuck-sake. sending out bad product is unsafe!Dustin M.
Have as a real UHaul with UHaul staffReg H.
I would definitely recommend U-Haul to anyone and I would utilize U-Haul again in the future. I was in dire need of a vehicle to move my belongings as the moving company that I had, Jays Trucking, arranged never showed up. I had a deadline as I purchased a new home and had a move in date. U-Haul website was very user friendly, the price was as quoted, the service was excellent, the truck was clean, no mechanical issues, fuel efficient and was at the pick location as scheduled. Thank you U-Haul !!!Jim B.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.RICK D.
Drop the ridiculous policy of charging double to drop a trailer at the nearest u haul store . I had to drive 35 minutes instead of 2 . Anyone liveing on the north or west side of Saskatoon must cross the city . Insane !!David Z.
El cliente no dejó un comentario.Marjolaine P.
Trailer drop of area was muddy. Staff helpful when returning as they were leaving when store was closed.Deb B.
El cliente no dejó un comentario.Beverly F.