Customer Reviews for Willing RV
(U-Haul Neighborhood Dealer)

886 comentarios

4175 Rte 130   Edgewater Park, NJ 08010

(609) 871-2088

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 10:30 a. m. - 2:30 p. m.
Horario especial
  • 9/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(609) 871-2088

4175 Rte 130
Edgewater Park, NJ 08010

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 10:30 a. m. - 2:30 p. m.
Horario especial
  • 9/5/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

El cliente no dejó un comentario.

Jamal G. 
Clasificación:
5.0

Excellent and courteous service

Herman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya W. 
Clasificación:
5.0

Kindness! Fast process!

Young K. 
Clasificación:
4.0

Other than lowering the rates, I'm hard pressed to think of anything.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lovette B. 
Clasificación:
5.0

Friendly and helpful staff! I will go again and I would absolutely recommend this location to others.

James L. 
Clasificación:
5.0

I cannot thank them enough for going above and beyond for my family and I. They are so welcoming. They treat you as if they have known you forever.

Gladys S. 
Clasificación:
5.0

Nada

Jakera A. 
Clasificación:
3.0

Make sure that you don't rent your trucks if they are properly maintained. Having no a/c in the truck on the hottest day of the year is inexcusable. The real issue is we was told they couldn't discount us or do anything for this inconvenience….you must do better!!!

Anthony P. 
Clasificación:
2.0

It was a cluttered, creepy store that wouldn't look out of place in a horror movie set in a ghost town

Kayla K. 
Clasificación:
5.0

El cliente no dejó un comentario.

orette H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis R. 
Clasificación:
5.0

Customer Service Is Always Excellent Navigation on how to use trucks and equipment as well. This is my 3rd time renting and I always recommend them -Marc

MARC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
3.0

The truck was not clean. When I open the door it was filthy , I don't believe it should have been on the road. The Left tire was bald and the air pressure light was on the dashboard. I am really surprised my experience with U-Haul has always been provided, excellent service. I felt that I was let down today. The online reservation did not work. I had to check in at both the rental of the truck and also had to check in at the rental of the storage. Neither of the employees of U-Haul can find my reservation. It was my understanding that I should have gotten a free rental if returning back to the same location, I did not receive that either. I hope that in the future that my experience is better but today it was not. Thank you for giving me opportunity to share my concerns.

Marcus K. 
Clasificación:
5.0

N/C

Tamera W. 
Clasificación:
4.0

interior wasnt that clean, the check engine light was on the whole trip., maintain the trucks alittle better.

Peter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacquelin V. 
Clasificación:
5.0

Very personable

Valerie B. 
Clasificación:
5.0

Representative made sure the 6x12 trailer was in safe operating condition.

Otto M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave A. 
Clasificación:
5.0

El cliente no dejó un comentario.

IMANI T. 
Clasificación:
5.0

Service was fantastic and employees at Willing RV went above and beyond for costumer service. However, Uhaul reassigned our pick up location to an hour away without contacting me in any way. Had to find out when arriving at the original Assigned location. Was very unhappy about that and cause 2 hours of extra drive time for my move.

jena D. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyandra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art H. 
Clasificación:
5.0

Staff is always extremely helpful

Leah W. 
Clasificación:
5.0

superrrr I like it....they help me with everything I need thanks...

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaneisa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

eleanor S. 
Clasificación:
5.0

Amazing fast excellent customer service great location

Cheri M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grover J. 
Clasificación:
4.0

Stay open a little bit later.

CHARLES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell J. 
Clasificación:
5.0

Steve and Mike and the rest are really helpful

Paul Z. 
Clasificación:
3.0

The trailer I picked up, the trailer door only went up halfway and I had to call roadside assistance. They brought me out a new one which had the barn doors and was perfect.

Daniel B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Steward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

The pickup was scheduled for 7am at burlington location, it was changed to edgewater park,nj. i did not receive the key code, called haul multiple times and was on hold for more than an hour, I had to upload my drivers license multiple times, finally I was able to get the code by 9am. I wasted 2 hours. Even at the time of return. I had to take the picture multiple times. look at the time I recached the destination and the time it took to upload the pictures. Your app, customer service all sucks. I am disappointed with the experience

Nagarjun M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zachary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tristan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
4.0

Location was fine. Truck seemed a bit beat up. Shocks/struts likely need service. Would be good if u haul have details on backing up with equipment. Not happy that I was sent all the way down to edge water park when it looked like closer locations had equipment as well.

John A. 
Clasificación:
5.0

Customer service impeccable, knowledgeable and U haul friendly greatly appreciate you guys thanks

RAYMOND B. 
Clasificación:
3.0

The location is a very cluttered store. My whole experience leading up to pick up was very unorganized - with the location changing 4 times and people not knowing where I was to pick up truck. It was n ot a good experience.

CINDI E. 
Clasificación:
5.0

Nice family operation

Alwin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Excelente location for rent a car for move

Eliete D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan F. 
Clasificación:
5.0

The people there were warm, friendly, and helpful.

JACQUEL M. 
Clasificación:
5.0

Great place with helpful guys

JAMIL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Piotr M. 
Clasificación:
5.0

They were an awesome family based location. Will definitely be returning here for my uhaul needs.

Edwin M. 
Clasificación:
5.0

Rented trailer to transport belongs to my daughter in New York. I had a good experience with this location, the staff was friendly and easy to talk to.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

Very friendly people at my drop off in Edgewater Park NJ. Very kind !

Toni M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

Really friendly knowledgeable excellent staff

William B. 
Clasificación:
5.0

Hey, just keep doing what you do….. Thank you!!! * Mike *

GODFRIED B. 
Clasificación:
5.0

Customer service at this location was awesome.

JAMES S. 
Clasificación:
5.0

Easy to do business with. Whole experience Very pleasant. Gracias

Grace C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Prince B. 
Clasificación:
5.0

Everything was perfect! The staff were friendly and professional. One of the staff members even secured the trailer to my vehicle. I would definitely recommend this location.

Eric C. 
Clasificación:
5.0

Steve and Mike have been very helpful and asked all my questions

Helal E. 
Clasificación:
5.0

friendly service

James F. 
Clasificación:
5.0

From check-in to check-out, everything was perfect and smooth. Attendants were super friendly. I would definitely use them again, as well as recommends them. Gracias.

KAREN P. 
Clasificación:
3.0

I was very disappointed because my pick up time was delayed over an hour and 1/2 due to the problems with the contactless pick up especially when I had uploaded the information the night before and I was not offered any thing to compensate for my in inconvenience

Deborah W. 
Clasificación:
5.0

If you need a rental in Burlington, Edgewaterpark or Willingboro they are the best . 10/10

DAVID C. 
Clasificación:
5.0

Nothing at this time. Process went very smooth, easy and convenient.

Lucretia H. 
Clasificación:
5.0

Friendly service true customer support and very polite. They greet everyone with a smile and give a very personal welcome as if in a home. Everyone is a guest. I am a returning customer. They are ambassadors for the corporation

RAMON V. 
Clasificación:
2.0

So expensive, I just use the truck for less than 4 hrs and they changed me more than $60,00 dollars

WESLEY S. 
Clasificación:
5.0

They made it easy and pleasant I would rent from this location all the time Mike and Steve are great

HELAL E. 
Clasificación:
5.0

If possible make the trucks to carry two passengers plus the driver. Overall everything was perfect.

Curtis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre F. 
Clasificación:
5.0

El cliente no dejó un comentario.

james H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valencia S. 
Clasificación:
5.0

At this location they make sure you understand how to use the equipment and that you have what you need. I will be back again.

James G. 
Clasificación:
2.0

That a 4x7 foot trailer is so if measured at some irrelevant point...as it is wider to the angled outside and is bigger or less. BUT..INSIDE the useful trailer is 40 inches. That just a few over 3 ft. That is - unquestionably - rather deceptive. Someone who needs 3'10" trailer won't fit your 4' (48") trailer...or needs it to be no wider than 4' or 4i" to clear an opening...ain't going to make it as at some points it is wider. What's even more puzzling is that you gain nothing by this deception. The requirements of the customer won't change by making believe 3 ft 4 in, 40" , is 48 inches.

JEFFREY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GWENDLYN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA K. 
Clasificación:
5.0

friendly staff! very helpful

Linda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry C. 
Clasificación:
3.0

They were very helpful and came through with a truck when I had an emergency. Gracias

LIONEL M. 
No se han enviado comentarios para esta ubicación.

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