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DONALD F.
Customer Reviews for Wildomar Rentals
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I was told by the salesperson at the time that I made the in person reservation that it would be $68 to rent a car dolly…. The day I picked it up that same salesperson told me $206! It was too late to fix my car and drive it to my destination so I had to pay that price but I wouldn't have agreed to it had I been told the truth to begin with
SEAN S.Perfect
ADAM E.Very Good service
Roamno D.The customer service was atrocious, if referred to this site again, I'll go elsewhere and not use U-haul.
JAMES M.The staff although very productive and efficient they were lacking the people skills necessary to create a friendly warm environment I could feel welcomed to.
HECTOR C.I really liked the young man I dealt with. He was a friendly, efficient & no nonsense kind of guy. The truck was excellent.
DAVID M.Disappointed that only 6of 24 blankets were available for my rental as we were moving furniture. All others locations we contacted were closed ( New Years Eve) and we had to purchase the necessary blankets from some stores at the last minute.
Mike H.I was not aware of the after hours charge for dropping off the truck and I feel like the prices are outrageous
CHAD L.In and out 15. Min. Return in 5. Min. For less the 30 dollars. Worked very will for me. Gracias.
ROBERTO F.All good
GODOFREDO G.The process was very efficient and the UHaul employee did a great getting me going and out the door when i returned the equipment. I will use this location whenever needed.
ARMAND C.We had a nightmare experience at two other locations before this one. Then got home and not ramp on this truck complete disappointment
Randy R.Patrick was awesome in helping me rent a trailer and made things super easy.
Brody C.The guy who took my order and my return was extremely professional. Very solid employee.
Robert S.Try Cleaning your Trucks before Renting them out. The Cargo Van had Dog hair on the seats and Dog Feces in the back. It was the WORST Smell ever. I tried to Disinfect the Van several times, but Nothing worked. I called the very next morning and spoke to the rep who takes the calls before hours. I called back later that day and spoke to the guy who rented me the van and explained. He didn't say much. So when I returned it I explained it again and ask if he can smell and see the dog hair/feces and he Pretended like he couldn't smell anything and said the dog feces was dirt. Dirt DO NOT smell that bad and reef of a Bad Odor like that. Then he said I don't have 10 minutes to clean the van or get the dog hair out, but why not, so in other words the Vans/Trucks are being Rented without cleaning them because he don't have time. How about hiring some help so you all can make time. I asked for a discount and said nothing is wrong with the Van, but yet and still he don't have time to Clean it. We are in a Pandemic and your Not going to clean your Trucks. I'm confused on why you All feel this ok to treat your customers this way. I told him he should not Punish anymore of your customers and NOT Rent that Awful Disgusting Van to anyone else until it's cleaned Inside/Out. Very Rude Employee not to even Acknowledge that the back especially was Dirty and STINKY. You guy's need to pull this Van and Burn it or give it a deep cleaning. PLEASE DO NOT RENT THIS VAN OUT TO ANYONE else. Please Do Not Torcher another Customer. This would be Unfair to them. PLEASE talk to your Employee. No one should be Treated this Way. TERRIBLE!!! TERRIBLE!!! TERRIBLE!!!!
jackie M.I rented a truck on Saturday around 2:30 pm and returned on Sunday at 2 pm and got charged for 2 days which I only had truck for less than 24 hrs . I am livid about this and will fill a complaint it's main office today.
Trudy T.Clarity on dropping off on Sunday evening, another customer had to show me what to do . Verbal explanation would be appreciated , all in all it was all goodðŸ'
Angel G.The service person was great. He can't help that It was a typical, local franchise. Not a big or glitzy operation.
JOHN R.The costumers service person was rude when picking up my uhaul an the ac only worked in high
KATHERINE C.Quick service and the service guy was polite and helpful
JEANNE H.The guy who attended me was very nice best customer service ever
Veronica F.I made a 7:00 am reservation on the initial contract only to find out that this place opens at 8:00. There was only one person on sight at 8. Although the person was very friendly and on top of things, there was a line of people waiting. If you want to start your move early, this is not the place to rent your equipment. Other than this, I was pleased with their service.
Guadalupe S.Excelente servicio.
Oscar C.I was lied to by u-haul sales representative. What came up at the location system was $50 more….
IBANGA E.This is one of the best Uhaul locations I have encountered over my years of renting Uhuals.
Jonathan S.The appliance dolly needs to be greased or have new wheels installed. It was very difficult to roll with and without an appliance on it. The truck smelled of weed and I found weed in the back of the truck after picking up the keys. Also, because of U-haul's inventory system, my reservation has to be changed twice and I incurred more gas mileage because of it.
David O.Customer service was excellent.
Linda S.Super helpful and easy to work with! Took the keys and moved the truck/trailer into the lot for me which was great since backing up trailers can be tough in a tight spot. Thank you!!
Timothy M.Excellent Service
Julio Q.I rented 2 weekends in a row, I received excellent customer service from Patrick. Gracias.
Katia H.Great service!
Jenielle R.Wildomar rentals is the only place to go! Keep it up
garrett D.When I picked up the trailer the guy was very rude, I can see in his face he hates his job. When I returned the trailer the other guys was really nice like always. But the first one not at all.
JOHNNY N.Great people to work with. Thanks.
Daryll B.Felt welcomed ! Great customer service!
Nadchely R.Continue the excellent service
Davis H.Easy button! :)
Rick C.Patrick is the best u-haul representative I have worked with (and I have used u-haul services at least 25 times over the past 10 years). Give this man a promotion
DANIEL S.Professional, friendly, helpful.
Arne O.Service and truck were great. Just don't think you are going to rent a truck for $19.95. It adds up fast with almost a dollar per mile!
Michael C.Update the trailer hitches. The box trailer was banging all the time. Kept having to stop and check that it was secure. No where to attach a hitch lock either.
Chris D.Customer service at this location is great. Thanks U Haul. 🙂
Daryll B.Patrick is the absolute best. I only rent from this location and am always please when he is there.
Daniel S.This location has consistently had the equipment that I need…I'd like to see hours more uniform among the different locations. Closing @ 2pm on a Sunday seems a bit unusual.
Nicholas H.Really good people to deal with.
MICHAEL M.Had to ask a lot of questions, John was a bit subdued.
EMANUEL S.