Pamela P.
El cliente no dejó un comentario.
Comentarios del cliente para Wildomar Rentals
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Wildomar Rentals
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Donna G.
Not happy about the added 3 gallon $15 fuel charge I returned the truck with the same fuel that I used
Keith P.
Got me in and out fat..
Peter H.
Cannot open the email they sent for my receipt. Please resend it.
Amanda H.
I also want to thank the uhual service center located at C74 Storage in Lake Elsinore, CA. I had ordered a furniture dolly when I meant to order a utility dolly. They let me swap it out and use the utility dolly and then return it at no cost. This was wonderful customer service and saved us so much of a pain during our move.
Anestacio C.
eva was very proffesional very likeable person woild defenetly recomend this place to every one
Robert M.
Both customer service agents that took care of me were excellent in and out quickly no hassle great job
Trevon W.
Great customer service
WARREN B.
Provide a receipt for the total costs. We did not receive one from either location and we need to know the total costs.
kim G.
Garrett was great they way he handled when the truck was not in yet. Perfect customer service...
Cynthia R.
Great, and helpful staff. Appreciated how quickly everything was set up and I was ready to get on with my move! Thank you!
Eric O.
Uhaul attaches a dolly and a huge moving blanket to the wall, witch takes uses up space, moved them out of the truck so I could load all my stuff in then I get charged for “using†them.
Diego E.
Even though we had a great experience! With the staff and also the location our only issue was the vehicle smelling like cigarettes, other than that great uhaul location
Joshua G.
This is the second time no one was at the office when I tried to drop off a truck. Couldn't use the self-return process because I didn't order the truck online, I did it over the phone. Called the center for help and no one could offer anything useful, so was stuck sitting around until the people who were supposed to be minding the shop finally returned. Won't be making this mistake again. I'll rent elsewhere now.
Frederick D.
Sort of bad location of town, not my favorite. Guy on staff was good and helpful.
Paul B.
So sad this is so close to my place BUT CUSTOMER SERVICE!! Unapproachable behavior!!!! VERY UNPROFESSIONAL! Try it & you’ll see want I mean????
Aimee S.
I used a truck for no mor then one hour. I picked up a bed from a place 1 mile away to my house 3 miles away and back 7 miles. The truck was 30 . Which I understand. What I don’t understand is that u took 53 dollars out of my account after the man at the front said 40 for the truck and a dollar a mile. Should have been more then 40 at most. Over priced. Each truck says 19. 95 on the side. So explain how any of this makes since. Someone is scamming and I don’t recommend them to anyone ever.
John B.
Really liked the young man working there
Jerry A.
Great service and ease of renting equipment.
William H.
Always professional
Colleen W.
Nice staff.
Raymond Y.
Everything went very smoothly.
Michael M.
This rental interaction for me was perfect. I reserved the truck online, and it was ready for pickup when I got there. The staff was pleasant and professional. Couldn't ask for more.
Cynthia G.
I kept the truck extra days and the staff was so understanding.
Elijah M.
The young man was courteous and knowledgeable what I needed for the job
Maria G.
None-Pam w provided great customer service!
corey Y.
Great staff, friendly and helpful. Will recommend the young gentlemen that helped me in the morning to anyone.
Roger A.
Great service from everyone that helped us!
Charles O.
Had tire blow out on trailer, on I-40 near Hwy 95. Called roadside assistance. Just rang. Called Havasu Uhaul for help (928-453-1805). was directed to nearest tire store (20 miles away). Had to remove tire myself, leave trailer(with all my belongings) on side of road. get tire replaced. cost $95. and put tire back on trailer.
Paul B.
Not a friendly customer service
Michael M.
Price per mile could be less,rented in town for a day drove about 30 miles and the bill was almost $70 EXPENSIVE
William W.
Friendly and efficent
Randall S.
It was amazing fast easy
Brice B.
Nothing-incredible service and customer service was awesome!!!
steve M.
Drop off location is a dirt field. Pretty sad .
William W.
Beth, Garrett, Patrick .. Always polite and super helpful, any time I need to rent a truck or trailer, Wildomar UHaul is where I'll go
Nicole M.
Keep up the good customer service
Lonnie D.
Simple, efficient rental process with knowledgeable staff.
Teresa B.
I have been using this location for 8 years and always been a great experience....Patrick help me this last time and he was excellent!!!!
Roberta N.
Its dusty in Wildomar. Inside truck was clean. Dirty outside.
Yvonne W.
Thank you!
Sergio F.
Small place overall pretty good experience. It operates on smaller scale both in size an operation.Over all you still get quality uhaul experience of most larger scale stores
Pornphet B.
Good job nothing needed and thank you very much
Robert B.
Great customer service!!
Jeffrey B.
I reserved it for 8am when they open. They didn’t show up till 8:10 and then told me not to pull into the yard. So I pulled back out and then went to walk in store and then they said I need to wait outside so that they can acclimate. Waited another 10 minutes.
Mariah L.
The associates made my experience a breeze, will be coming back if I ever need to move just because of them
joe G.
Better training the girl knew what to do to get an answer for procedure the other person was unsure how to proceed but said he knew what was valid and what was not. He was very wrong about a state of California official document. The girl called someone on the phone to get the proper information to complete the transaction properly. Good thing she was there otherwise the sale could not be complete.
Melissa G.
Nothing
Richard E.
Friendly efficient service.
Melvin G.
Keep doing what u haul Is doing. Good service and dependable.
Michael M.
Great customer service, professional and efficient.
Fabian W.
The location provided excellent service for the most part. My only issue was the technician wrote down 7/8 tank of fuel, I signed the paperwork then while driving down the street I noticed it’s just over 5/8 full. In the end I had to pay for extra gas that I didn’t use, an extra quarter tank to be exact. Other than that the experience at the Wildomar location was above average.
Richard E.
Employee that helped me was informative and friendly.
Willie D.
Contract #98774022 I never received an email receipt for return of equipment. In the future I will always request a paper receipt.
William W.
Beth and Patrick were both friendly and helpful ... This is now my go to location, I will be renting from them again
Sandra S.
I dint appreciate how you guys gave us the run around when it came to my deposit and till this day I haven’t received it
Benjamin K.
the yard is very small and hard to manuever
David C.
I think over all it was great but one thing the company as a whole could do is not charge for a dolly. I mean do we all ways have to try and make a dollar off people 7 bucks is not much but when you are in a bad place 7 bucks is 7 bucks. Maybe you would get more people to return if not at least you made someone a little less stressed out on moving day because they have that dolly to make it just a little easier.
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