Customer Reviews for Wii Auto Sales
(U-Haul Neighborhood Dealer)

202 reviews

2421 Hampton St   Walterboro, SC 29488

(843) 542-9711

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 542-9711

2421 Hampton St
Walterboro, SC 29488

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

David Jennings 
Rating:
3.0

Customer did not leave a comment.

CYNTHIA WIGGINS 
Rating:
5.0

All went well, no complaints

Kevin Richmond 
Rating:
3.0

i came to pick up the truck and it had not been returned from previous rental. i had to put off getting it till next day. i felt like yall should have had one brought from another location so i could use it on the day i had rented it for. or offered me a discount since it had been reserved a day in advance

darlene MINCEY 
Rating:
5.0

Customer did not leave a comment.

Frederick Love 
Rating:
2.0

I had initially reserved a truck at another location but at the last minute there was not one available there. Then at the time to pick up the truck, I did not receive a code to unlock the truck to get the keys. Wii Auto Sales could not use my confirmation paperwork to give me my truck at the price on the paperwork. They charged me over $500 for the same truck. I don't know why and I am not happy about it!!

Kimberly Hiott 
Rating:
5.0

Customer did not leave a comment.

Sheryll Hazel 
Rating:
5.0

Customer did not leave a comment.

Hakeem Williams 
Rating:
5.0

Customer did not leave a comment.

Virginius Robertson 
Rating:
3.0

Customer did not leave a comment.

Teresa Stevens 
Rating:
4.0

Customer did not leave a comment.

Jane Werley 
Rating:
4.0

Customer did not leave a comment.

Richard Moore 
Rating:
5.0

Improvement not relevant. Excellent service and pleasant conditions! Would recommend to others!

Vera Bodison 
Rating:
3.0

Nobody there. Just called a number and was told to drop it off. No real contact. But I guess it worked out.

Bradley Deibert 
Rating:
5.0

Customer did not leave a comment.

Joshua Flowers 
Rating:
4.0

Customer did not leave a comment.

Vanessa Lynah 
Rating:
4.0

Customer did not leave a comment.

Douglas R St. Pierre 
Rating:
5.0

Customer did not leave a comment.

Marilyn Broughton 
Rating:
5.0

Customer did not leave a comment.

William Seng 
Rating:
1.0

I was supposed to be refunded for my U-Haul due to the fact that it was over an hour and a half late and my family and I had to scramble and move things in our vehicles. We ended up getting the U-Haul, like I said, an hour and a half late, but the only thing left was a sofa and two mattresses. I spoke with U-Haul several times who assured me that I would be refunded, but I never received that refund.

KARYN SPAIN 
Rating:
3.0

Customer did not leave a comment.

Nicholas Vallely 
Rating:
1.0

The location was closed.

Leslie V Cameron 
Rating:
3.0

Vet your drop off locations before sending customers to them, so they don’t show up and have to wait another day since the scheduling office is closed, and then charge that customer for an extra day because of YOUR incompetency as a company.

CHARLES FENNESSY 
Rating:
2.0

Customer did not leave a comment.

Tanya Simpson 
Rating:
5.0

Awareness of your fuel tanks, key locks on the gas caps, stronger fuel tanks to prevent a hole being drilled under it to siphon fuel.

Ricardo Roundtree 
Rating:
5.0

Nothing y'all are doing a good job and I appreciate doing business with you you are picture perfect don't change a thing

MELVIN STEVENS 
Rating:
5.0

Customer did not leave a comment.

Kevin Tetrick 
Rating:
5.0

This location is always very friendly and goes out of their way to help!

Joseph McPherson 
Rating:
5.0

Customer did not leave a comment.

Wade Caster 
Rating:
5.0

Customer did not leave a comment.

pamela roach 
Rating:
4.0

Less pictures, maybe one overall video instead

Hollie Bazemore 
Rating:
5.0

Customer did not leave a comment.

Tim Rowe 
Rating:
3.0

Customer did not leave a comment.

William Haynes 
Rating:
5.0

Everything was great

EVA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Tim Rowe 
Rating:
1.0

I'm very unpleased with you all I'm $100 was took off my car for a deposit plus the payment that they charge me overcharge me I bought the truck back nice clean with gas my bank account was charged 80 80 some dollars which this company told me they only charge me 40 something they told me they took $100 deposit that wasn't even put back on my account I am a very upset customer I will never send no one to you all company stole My money!!!!!!!!!

Laura Williams 
Rating:
1.0

First I was given the wrong address to another facility that does not exist. Then when I called the 800 number they gave me this address when I arrived no one was there I had to call the 800 number back again it was terrible. Someone that came after a while and told me that he will take the key because she was at an appointment didn't give me any confirmation or anything on the mileage or anything he just took the keys and said that she will contact me which I did not get contact by her or anybody else it is charge my bill for the mileage I don't know how accurate it is because we didn't go over the truck or anything.

Sylvia Jenkins 
Rating:
5.0

Cleaning

Darnell Ford 
Rating:
5.0

Customer did not leave a comment.

Patrick Claar 
Rating:
5.0

Large area to drop off. Very convenient.

Kenneth Cowart 
Rating:
5.0

Customer did not leave a comment.

Walker Moore 
Rating:
5.0

Great service!

Tim Rowe 
Rating:
3.0

Customer did not leave a comment.

NED LICHTSINN 
Rating:
5.0

Great experience!

JOANNA HOENSHELL 
Rating:
4.0

Customer did not leave a comment.

William Majewski 
Rating:
5.0

Very nice lady with good customer service skills.

Martin Wilbon 
Rating:
5.0

Great job.

Freddie Taylor 
Rating:
3.0

Unit was filthy inside. Had previous person's trash and was unswept. Customer service was good and prompt.

Brandon Smith 
Rating:
5.0

Jackie was so kind and very helpful!!

Liz Whitehouse 
Rating:
2.0

The trailer was in a bad location and very difficult to set up.

Tiffany Russell 
Rating:
5.0

Nothing everything ok

Charles Jenkins 
Rating:
5.0

Customer did not leave a comment.

Tim Rowe 
Rating:
5.0

We will be back. It was very as adervertised no surprise charges and everything worked well.

Mitzi Carter 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS HARDIN 
Rating:
4.0

Not sure anyone else I know might be moving items from Atlanta to Walterboro, so that’s why N/A on referring site to a friend. This location was closest to my end address, but wasn’t the biggest or a typical U-Haul office. There are a few businesses housed in the same building. The onsite staff was very professional and thorough.

Eleanor Burke 
Rating:
3.0

Recommend only U-Haul in Walterboro

WENDALL MOTT 
Rating:
5.0

Know one was there when I drop off the truck the fence was open Know one was there to talk no nothing

TESHIA WRIGHT 
Rating:
5.0

The service was wonderful I'll tell you the truth I was having a bad day but she was so professional and kind it made my day that much easier

Kenneth Brown 
Rating:
1.0

Very slow and unprofessional items were damaged!! Told me to go pick the best one! Pick up was a waste of my time very slow!

ken smith 
Rating:
5.0

jackie, the service registrar was very helpful. In fact, I was so pleased I gave her a bouquet of flowers for her desk.

Wayne Garrett 
Rating:
5.0

Customer did not leave a comment.

Christina Sutton 
Rating:
5.0

Customer did not leave a comment.

Rupeshkumar Patel 
Rating:
4.0

Customer did not leave a comment.

CARL BRYANT 
Rating:
4.0

Attendant was not there when we arrived and.door was locked. I called phone number on door but no answer. Called car dealer who shares office and he gave me another number. I located her at that number. I was about to panic because I was on a strict time line. When she arrived she was courteous and said that she had gone to the doctor.

Susan West 
Rating:
5.0

Customer did not leave a comment.

Barbara Generette 
Rating:
4.0

Customer did not leave a comment.

Billy Smith 
Rating:
5.0

Nothing, customer service was excellent. Also the condition of the vehicle. I will definitely rent from you all again

Sonya Stephens 
Rating:
5.0

Customer did not leave a comment.

Khadijah Donaldson 
Rating:
3.0

Your own survey even got the drop off location incorrect.

THOMAS MAYBERRY 
Rating:
5.0

The lady at this location was great. I am very angry with the fact that my original reservation was changed to a far away location and not set up for the 24/7 pickup. I ended up getting in a truck 2.5 hours after my original reservation. This ended up with me getting to our destination late and ended up not beating the rain. Not happy with uhaul at all. Need to file a customer action form

Tara Player 
Rating:
5.0

We had NO issues at all Beautiful Experience Thank you

Dileatha Washington 
Rating:
5.0

Customer did not leave a comment.

Harry Pappas 
Rating:
5.0

Again app issues. Couldn't get past odometer picture. Had to use Chrome to finish. Please add lights outside. Very dark at night for a woman.

Amy Kemm 
Rating:
5.0

Thank you for your service XOXO

Melissa Velasco 
Rating:
3.0

Customer did not leave a comment.

Steve Hiott 
Rating:
3.0

I only dropped the truck off and had no interaction. The facility was roomy and easy to drop off.

Thomas Gatz 
Rating:
5.0

Customer did not leave a comment.

Ronetta Williams 
Rating:
3.0

Closed during drop off.

geoff monahan 
Rating:
5.0

Customer did not leave a comment.

Christina Arment 
Rating:
1.0

Customer did not leave a comment.

JAMES PARKER 
Rating:
1.0

It was terrible I had to pick the trailer up out of a 3 foot ditch and pull it out with my hands alone

JAMES PARKER 
Rating:
5.0

Jackie was so helpful, an absolute angel!

john steger 
Rating:
1.0

I was told that my poor service would be reimbursed by Erick @ (843)489-5316. He did not reimburse me and refuses to reimburse me by giving me excuses not to return my calls. I was very dissatisfied with U-Haul service and will do my best not to have to use it again.

LUCILLE CUMMINGS 
Rating:
5.0

Customer did not leave a comment.

Toquan Edwards 
Rating:
5.0

Jackie was super helpful and very kind. She made our rental so much easier and went out of her way to get us in our way!!!

Amalia Kline 
Rating:
5.0

Great job easy to get in and out, nice lady running the business

Daniel McCarthy 
Rating:
5.0

Customer did not leave a comment.

Stuart Watson 
Rating:
5.0

Customer did not leave a comment.

Archie Williams 
Rating:
5.0

Very nice experience. No folks.

JIM BRYANT 
Rating:
5.0

My original drop off would not except the trailer, the guy there is very arrogant, went there two times and the people he sent me two would not except the trailer either Speedy oil changehe is on Bells Highway Jeffries Boulevard waltetboro South Carolina. Finally had to call had to call U-Haul to find a drop off spot here in 2421 is very excellent please. Very clean lotta space well kept up and the manager there was real nice. Wait time when you called in is too long took me 45 minutes to get a drop off spot all in all 2 1/2 hours is too long too Drop off your equipment.

Robert Cunningham 
Rating:
5.0

Very professional service provided from beginning to end!

Kim Memminger 
Rating:
5.0

Very kind lady, will definitely recommend!

Jennifer Vincelli 
Rating:
5.0

Customer did not leave a comment.

Tiffany Gaston 
Rating:
5.0

So very helpful and so very nice

Ashley Rahn 
Rating:
4.0

Customer did not leave a comment.

Charles Kinard 
Rating:
5.0

Customer did not leave a comment.

Jaron Cain 
Rating:
5.0

Customer did not leave a comment.

JARON CAIN 
Rating:
4.0

Sales woman Jackie was very kind & patient understanding I really enjoy the time she took to help me

Stephanie Way 
Rating:
5.0

Customer did not leave a comment.

Steven Olim 
Rating:
5.0

Jackie was so courteous and friendly. Our experience with her was top notch. She knows her job!

jeynean tant 
No reviews have been submitted for this location.

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