Customer Reviews for White Pigeon Mini Storage
(Distribuidor de U-Haul del vecindario)

105 comentarios

131 US Hwy 131 S   White Pigeon, MI 49099

(269) 464-4007

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 7/31/2021: 9:00 a. m. - 12:00 p. m.
  • 8/7/2021: 9:00 a. m. - 12:00 p. m.
  • 8/14/2021: 9:00 a. m. - 12:00 p. m.
  • 8/21/2021: 9:00 a. m. - 12:00 p. m.

Servicios en esta ubicación:

Contáctanos

(269) 464-4007

131 US Hwy 131 S
White Pigeon, MI 49099

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 7/31/2021: 9:00 a. m. - 12:00 p. m.
  • 8/7/2021: 9:00 a. m. - 12:00 p. m.
  • 8/14/2021: 9:00 a. m. - 12:00 p. m.
  • 8/21/2021: 9:00 a. m. - 12:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Shawn is great!

David M. 
Clasificación:
4.0

It was a great experience

NOEL DAVID L. 
Clasificación:
5.0

We were impressed how efficiently things were handled and couldn't believe how inexpensive our charge was. We will definitely be using UHaul again and this location also.

MICHAEL CHAD M. 
Clasificación:
5.0

Very quick and efficient. I was on the road on the road within 15 minutes. Friendly. Wished us a safe trip.

Debra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEREK K. 
Clasificación:
5.0

The woman working the front desk is AMAZING 🤩

Kara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel V. 
Clasificación:
5.0

White Pigeon Mini Storage is my go to U-Haul rental location. I have always had a great experience. During this most recent rental I forgot my light converter. Instead of selling me one, or worse, not renting me the trailer, one was loaned to me.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA O. 
Clasificación:
5.0

The hours are tight for working individuals. It would be nice if there were layer hours at least once a week or possibly some hours on weekends.

Linden M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN R. 
Clasificación:
2.0

My mileage was off by 25 miles I got charge extra I had no idea I was going to charge. A simple 100 dollar rental turned into 136 with extra fees

CURTIS RUSSELL S. 
Clasificación:
5.0

Very helpful, no suggestions, except a little difficult to call directly to site.

Eddie W. 
Clasificación:
3.0

I had to wait on the phone 45 minutes or more each time I called. One time I called and the customer service lady was literally drunk. This was very frustrating. I won't use uhaul in the future if I don't have to. White Pigeon was very helpful but not the national number. Today I was on the phone waiting an hour and passed to 5 different people! Never again!

Joanna A. 
Clasificación:
4.0

Had to drop off at night but it was easy to find and seemed very pleasant.

BRYAN B. 
Clasificación:
4.0

Dropping off truck after hours. Would have been nice to have an area marked for return rentals.

Laura K. 
Clasificación:
5.0

The service was friendly and efficient, the rental process was smooth and quick. Excellent experience.

David G. 
Clasificación:
5.0

I wouldn't know how to improve your location or your grade A staff we were vary pleased with the equipment and the people who helped us it was a very pleasant inviorment to be in and the staff was very kind and helpful

NICHOLAS RAYMOND S. 
Clasificación:
4.0

The representative at White Pigeon Mini Storage was great as usual, the equipment appeared to be brand new, the only reason I did not rate as excellent is the time it took to check-in. The pre-check in I did before I visited does not appear to save much time.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON H. 
Clasificación:
5.0

Old Truck. The fuel gage was on a 1/8 of a tank when I picked it up. Took $50.00 worth of gas to go 92 miles. Will not rent this size again unless the trucks are newer with better gas milage. The upside was, the staff was fantastic. Great customer service!!

BRETT ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAIMONDS VALDIS E. 
Clasificación:
5.0

Customer service wasn't very helpful or understanding of my situation. My vehicle broke down after arriving at my destination, several states away from where I made my departure. I sent it to a local technician to be diagnosed and fixed. The vehicle still hasn't been diagnosed as it is a much more complicated electrical problem than the technician had dealt with. Customer service wouldn't work with me as to what I could do to avoid extra charges as this was completely out of my control. I offered to leave it at one of the nearby facilities, as there were countless locations. Overall, I am very displeased with how my situation was handled. Everyone I spoke to was extremely cold-hearted towards my plight. Piss poor, crappy service.

Paul G. 
Clasificación:
5.0

Had technical issues with checking it in and returning it. Couldn't get help when I called the 1800 number. It was not a simple process.

Cassie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
5.0

The trailer we used was really dirty when we got it. We had to clean it out. Also, the latch on the tailgate needed some maintenance, as well as the roller wheels. We had to put WD-40 on the track and the latch, and had to clean the inside so our belongings wouldn't get so dirty.

JAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTE F. 
Clasificación:
4.0

Easy, fast, very professional, I felt real good doing business with this U-Haul business. Highly recommend. C. Williams

CHARLES CARTER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE ALLEN R. 
Clasificación:
5.0

Customer service was excellent.

NICOLE LYNN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Better deals on pricing during the Pandemic and for unemployed single people

LASHANDATAMIKA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath M. 
Clasificación:
4.0

Nothing to do with this location but I'm begging you to work on your app. It is a nightmare. Used the 24/7 Mobile service and disaster from pickup to drop off. Thankfully we arrived early and this location was still open and could check us in. A well functioning app and contact less process shouldn't be this difficult to perfect.

KEVIN ERIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD ALLEN W. 
Clasificación:
4.0

Good, clean and well organized.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON W. 
Clasificación:
5.0

Nothing. Perfect experience.

linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

Always a great experience from this location! Thank you so much for letting us rent the truck!

KATHERINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
5.0

The lady could not have been nicer and very helpful!

Katherine T. 
Clasificación:
1.0

This rating has nothing to do with the White Pigeon location. This rating is against U-Haul in general. When I submitted my online reservation for 24/7 truck pickup, the website never mentioned that I would have to download the truck share app to complete my pickup process. Directions were not real clear on how to do all this and because of that, it delayed my whole moving process by over 2 hours because that's how long it took me to finally get the truck that I rented. Not happy with the overall service of U-Haul and more than likely will not ever rent from you again. Again, this poor rating is against U-Haul company and NOT the White Pigeon MI location. The location was great but the whole U-Haul process was very poor. This was the second time we have rented from U-Haul. The last time was about 2 years ago and the process was very poor back then as well. This is the second time we rented from U-Haul and had nothing but problems when it comes to the pickup process.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODIA KATINKA O. 
Clasificación:
1.0

El cliente no dejó un comentario.

jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY LLOYD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD EDWARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon S. 
Clasificación:
5.0

Service was prompt and courteous!

John S. 
Clasificación:
5.0

The people were conscientious and very helpful.

Ray W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANIS RUTH C. 
Clasificación:
5.0

This was the easiest rental process I have ever encountered start to finish. Will definitely go back if I ever need to rent a truck again.

Joe V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELJOHN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peyton B. 
Clasificación:
5.0

Incredibly easy to drop off after hours.

Kristen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA MARIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James V. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANLEE B. 
Clasificación:
5.0

I was having issues when selecting my location. It kept telling me that it could not find my location so if the associate did not return I would have had issues with my return. I was very thankful that he came back after hours to help me!

COURTNEY ELIZABE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY ALVIN M. 
Clasificación:
5.0

Very friendly, super helpful easy to get in and out of.

MELINDAKATHLEEN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darline B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
3.0

There was a little confusion in the fact that the store manager was unaware of my online order. I had scheduled a 3:30pm pick-up, based on their online hours stating open until 5pm, but when I arrived there was a note on the door saying they had closed at 3pm. I called U-Haul and luckily they were able to reach him and he was actually out back mowing the property. So, a little delay, but was on the way soon enough.

kim K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario W. 
Clasificación:
5.0

We use U-haul several times per year and have always had good experiences.

Stephanie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
1.0

Close the doors

Erik G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
4.0

Better hours of service.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

When truck was in tow/ haul it was kind of running slow like wouldn't pick up speed. Not sure why but other than that it was great!

Amanda H. 
Clasificación:
5.0

I would like to get a copy of my credit card charges. Other than that it was very good and the customer service was exceptional.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
4.0

Good customer service.

Brian H. 
No se han enviado comentarios para esta ubicación.

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