Customer Reviews for White Pigeon Mini Storage
(Distribuidor de U-Haul del vecindario)

81 comentarios

131 US Hwy 131 S   White Pigeon, MI 49099

(269) 464-4007

Location Hours

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(269) 464-4007

131 US Hwy 131 S
White Pigeon, MI 49099

Services at this Location:

Location Hours

  • Lun.- vie.: 10 a. m. - 5:30 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Old Truck. The fuel gage was on a 1/8 of a tank when I picked it up. Took $50.00 worth of gas to go 92 miles. Will not rent this size again unless the trucks are newer with better gas milage. The upside was, the staff was fantastic. Great customer service!!

BRETT ALLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAIMONDS VALDIS E. 
Clasificación:
5.0

Customer service wasn't very helpful or understanding of my situation. My vehicle broke down after arriving at my destination, several states away from where I made my departure. I sent it to a local technician to be diagnosed and fixed. The vehicle still hasn't been diagnosed as it is a much more complicated electrical problem than the technician had dealt with. Customer service wouldn't work with me as to what I could do to avoid extra charges as this was completely out of my control. I offered to leave it at one of the nearby facilities, as there were countless locations. Overall, I am very displeased with how my situation was handled. Everyone I spoke to was extremely cold-hearted towards my plight. Piss poor, crappy service.

Paul G. 
Clasificación:
5.0

Had technical issues with checking it in and returning it. Couldn't get help when I called the 1800 number. It was not a simple process.

Cassie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
5.0

The trailer we used was really dirty when we got it. We had to clean it out. Also, the latch on the tailgate needed some maintenance, as well as the roller wheels. We had to put WD-40 on the track and the latch, and had to clean the inside so our belongings wouldn't get so dirty.

JAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTE F. 
Clasificación:
4.0

Easy, fast, very professional, I felt real good doing business with this U-Haul business. Highly recommend. C. Williams

CHARLES CARTER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE ALLEN R. 
Clasificación:
5.0

Customer service was excellent.

NICOLE LYNN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Better deals on pricing during the Pandemic and for unemployed single people

LASHANDATAMIKA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath M. 
Clasificación:
4.0

Nothing to do with this location but I'm begging you to work on your app. It is a nightmare. Used the 24/7 Mobile service and disaster from pickup to drop off. Thankfully we arrived early and this location was still open and could check us in. A well functioning app and contact less process shouldn't be this difficult to perfect.

KEVIN ERIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD ALLEN W. 
Clasificación:
4.0

Good, clean and well organized.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON W. 
Clasificación:
5.0

Nothing. Perfect experience.

linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darwin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

Always a great experience from this location! Thank you so much for letting us rent the truck!

KATHERINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
5.0

The lady could not have been nicer and very helpful!

Katherine T. 
Clasificación:
1.0

This rating has nothing to do with the White Pigeon location. This rating is against U-Haul in general. When I submitted my online reservation for 24/7 truck pickup, the website never mentioned that I would have to download the truck share app to complete my pickup process. Directions were not real clear on how to do all this and because of that, it delayed my whole moving process by over 2 hours because that's how long it took me to finally get the truck that I rented. Not happy with the overall service of U-Haul and more than likely will not ever rent from you again. Again, this poor rating is against U-Haul company and NOT the White Pigeon MI location. The location was great but the whole U-Haul process was very poor. This was the second time we have rented from U-Haul. The last time was about 2 years ago and the process was very poor back then as well. This is the second time we rented from U-Haul and had nothing but problems when it comes to the pickup process.

Jason P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODIA KATINKA O. 
Clasificación:
1.0

El cliente no dejó un comentario.

jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY LLOYD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip W. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD EDWARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon S. 
Clasificación:
5.0

Service was prompt and courteous!

John S. 
Clasificación:
5.0

The people were conscientious and very helpful.

Ray W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANIS RUTH C. 
Clasificación:
5.0

This was the easiest rental process I have ever encountered start to finish. Will definitely go back if I ever need to rent a truck again.

Joe V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELJOHN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peyton B. 
Clasificación:
5.0

Incredibly easy to drop off after hours.

Kristen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA MARIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James V. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANLEE B. 
Clasificación:
5.0

I was having issues when selecting my location. It kept telling me that it could not find my location so if the associate did not return I would have had issues with my return. I was very thankful that he came back after hours to help me!

COURTNEY ELIZABE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY ALVIN M. 
Clasificación:
5.0

Very friendly, super helpful easy to get in and out of.

MELINDAKATHLEEN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darline B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
3.0

There was a little confusion in the fact that the store manager was unaware of my online order. I had scheduled a 3:30pm pick-up, based on their online hours stating open until 5pm, but when I arrived there was a note on the door saying they had closed at 3pm. I called U-Haul and luckily they were able to reach him and he was actually out back mowing the property. So, a little delay, but was on the way soon enough.

kim K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario W. 
Clasificación:
5.0

We use U-haul several times per year and have always had good experiences.

Stephanie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
1.0

Close the doors

Erik G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
4.0

Better hours of service.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

When truck was in tow/ haul it was kind of running slow like wouldn't pick up speed. Not sure why but other than that it was great!

Amanda H. 
Clasificación:
5.0

I would like to get a copy of my credit card charges. Other than that it was very good and the customer service was exceptional.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
4.0

Good customer service.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher V. 
Clasificación:
2.0

I was not satisfied at all when I returned the truck, storage unit, hand truck. It was nothing but a confused mess when I got to Pennsylvania. Had to call around to find my reservation n they couldnt fine it anywhere. I had it all set up to have it all at the same place . I was suppose to have it all returned to Beaver Falls . My Storage Unit, Truck n Hand Truck was all suppose to be returned to the Beaver Falls. They were nice there. Then they ened up charging me another day cause if all the confusion. They charged someone else for that day also. I wouldnt not of been late if I wasnt on the phone for over a hour n if i returned everything at the Beaver falls location it would of been returned on time. Thank You Sincerely Yours Tina Surdick

tina S. 
No se han enviado comentarios para esta ubicación.

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