Customer Reviews for White Pigeon Mini Storage
(U-Haul Neighborhood Dealer)

229 reviews

131 US Hwy 131 S   White Pigeon, MI 49099

(269) 464-4007

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 4/1/2024: 10:00 am - 4:30 pm
  • 4/2/2024: 10:00 am - 4:30 pm
  • 4/3/2024: 10:00 am - 4:30 pm
  • 4/4/2024: 10:00 am - 4:30 pm
  • 4/5/2024: 10:00 am - 3:00 pm
  • 4/6/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(269) 464-4007

131 US Hwy 131 S
White Pigeon, MI 49099

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 4/1/2024: 10:00 am - 4:30 pm
  • 4/2/2024: 10:00 am - 4:30 pm
  • 4/3/2024: 10:00 am - 4:30 pm
  • 4/4/2024: 10:00 am - 4:30 pm
  • 4/5/2024: 10:00 am - 3:00 pm
  • 4/6/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They we very helpful at the drop off location and very efficient. No time wasted. Overall excellent service.

ROBERT DAVIS 
Rating:
5.0

The lady at this location is very good to work with & wish she was in my hometown! Highly recommend

Doug or ty Wyant 
Rating:
5.0

Customer did not leave a comment.

Lisa Reyes 
Rating:
5.0

Customer did not leave a comment.

Angela Tuveson 
Rating:
5.0

Customer did not leave a comment.

Mitchell Elsey 
Rating:
5.0

The people I dealt with were very nice and helpful. The facility was very nice and I would use this same place again.

Chris Eash 
Rating:
5.0

Customer did not leave a comment.

Reynold Heuer 
Rating:
5.0

Nothing, maintain your business like you do.

Alex Rogel 
Rating:
5.0

Unit was clean, but I would be embarrassed to rent this unit to anyone. Driver side door seal leaks, massive, exhaust, gas, leak into the cab, drivers window leaks. Large model, wind, noise, when driving truck, steering seems extremely loose. Radio resets every time you turn the key off. interior lights in the box on one of them works. None of these defects take away from the fact that if you want excellent service, use White Pigeon storage

John Weaver 
Rating:
5.0

No further comments at this time.

Tim Albrecht 
Rating:
5.0

Customer did not leave a comment.

David Mercer 
Rating:
4.0

Customer did not leave a comment.

Sheri Thompson 
Rating:
5.0

Customer did not leave a comment.

BRIAN MCCOY 
Rating:
5.0

Lady was super friendly and I was out checked out within 10 minutes of arrival.

Nathan Williamsen 
Rating:
5.0

Customer did not leave a comment.

George Wilkinson 
Rating:
3.0

Very small location, but guy manning the desk was very helpful.

James Parker 
Rating:
5.0

Customer did not leave a comment.

Barbara Burry 
Rating:
4.0

Customer did not leave a comment.

Ann Schuler 
Rating:
5.0

Unhitched in 5 minutes and on my way.

Jonathan Kirkton 
Rating:
4.0

Customer did not leave a comment.

Mark Madsen 
Rating:
5.0

Customer did not leave a comment.

Christy Flatt 
Rating:
5.0

Customer did not leave a comment.

James Cribelar 
Rating:
5.0

Great experience. No complaints!

Bernard Voll 
Rating:
5.0

Customer did not leave a comment.

Mark Trowbridge 
Rating:
5.0

Customer did not leave a comment.

Daniel Schmucker 
Rating:
5.0

Guy was very quick and unhooked trailer and made sure everything was correct. Great place.

richard craig 
Rating:
5.0

Customer did not leave a comment.

Julianne Hochstetler 
Rating:
2.0

I was told it was $40 a day + mileage and ended up paying over $300 for 2 days and 150 miles

Andrew Christman 
Rating:
4.0

Customer did not leave a comment.

Jack Cobb 
Rating:
5.0

Customer did not leave a comment.

Gene Currier 
Rating:
4.0

The site owner was helpful but had to correct U-Haul’s mistake. I ordered a one way truck but U-Haul reserved a local truck. Which caused my credit card to be double charged. I am currently waiting for my card to be reimbursed. U-Haul’s app did not work for picking up the truck before business hours.

James Lass 
Rating:
5.0

Both the people I talked to at this location were very nice and helpful.

GREGG RODEGHIER 
Rating:
5.0

The agent did the appropriate checks and noticed a light wasn’t working properly. We discovered that neither of the brake/tail lights were completely plugged in and the wiring was too short to fully plug in. She noted the issue and we were able to get the plugs secured enough into the socket so the trailer could be safely used.

eric wringer 
Rating:
5.0

Customer did not leave a comment.

Keith Klingensmith 
Rating:
2.0

When I picked my uhaul up I took photos but it would only let me upload 1 for some reason. The inside of the truck was very dirty with cigarette ashes on the windows and floors, the entire interior smelled as if someone dumped a whole bottle of cologne and there was ALOT of blood in the back. Obviously the vehicle was never cleaned. I AM VERY UNHAPPY WITH RHIS RENTAL.

TONY RYAN MORRIS 
Rating:
5.0

Customer did not leave a comment.

Cindy Schuller 
Rating:
5.0

Customer did not leave a comment.

Brianna Burris 
Rating:
4.0

Customer did not leave a comment.

courtney wood 
Rating:
5.0

Customer did not leave a comment.

David Mercer 
Rating:
5.0

Customer did not leave a comment.

Jerri Garcia 
Rating:
5.0

Shawn is great!

David Mercer 
Rating:
2.0

Truck had a blown fuse and was a huge hassle when I went to pick up the trailer and box to haul for uhaul. Rear right blinker, 4 ways, and brake on trailer didn’t work due to fuse. My dad and I helped replace the fuse and lost over an hour of drive time. Also the interior of the truck was dirty when picked up.

Cody Tozer 
Rating:
5.0

Location was great for our need. Easy access on and off main road. Gas station very close by for easy refueling.

Jennifer Wilson 
Rating:
5.0

The lady is really sweet ill be back to there again soon

BRUCE ALLEN RHOADES 
Rating:
5.0

The lady is so sweet

BRUCE ALLEN RHOADES 
Rating:
5.0

Customer did not leave a comment.

Scott Davis 
Rating:
5.0

Customer did not leave a comment.

David Mercer 
Rating:
5.0

Customer did not leave a comment.

Amanda Ketchum 
Rating:
3.0

Truck was very outdated with 171,000 miles on it. it was the older GMC version of the 26FT truck. It rode horrible.

Ryan Schultz 
Rating:
5.0

more truck option available

Dominic Orpilla 
Rating:
4.0

My go to U-Haul location.

David Mercer 
Rating:
5.0

Customer did not leave a comment.

Matthew Buerger 
Rating:
5.0

Customer did not leave a comment.

Otis Whitt 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER TEDESCHI 
Rating:
5.0

The rep was cordial and informative. I would strongly recommend retiring or updating the truck. My driver who was a truck driver said the brakes needed adjusting, no power steering made the load difficult to handle in backing up.

Gretchen Andersen 
Rating:
5.0

Customer did not leave a comment.

Fungmin Yang 
Rating:
4.0

Right blinker didn’t work otherwise great service

Jeff klepper 
Rating:
5.0

Customer did not leave a comment.

Terra Linez 
Rating:
4.0

The staff was very friendly and professional. Took the time to carefully go over all the instructions answer all my questions. Great experience and I would recommend this location to anyone looking for a uhaul in this area.

Kelly Troyer 
Rating:
5.0

The man who checked us out was kind, helpful, and competent!! He made a stressful experience pleasant and easy.

Kathy Mcgrath 
Rating:
5.0

Customer did not leave a comment.

SCOTT LANGLO 
Rating:
5.0

Customer did not leave a comment.

Brad Wigren 
Rating:
5.0

Pleasant to deal with quick and easy return.

Christopher Tedeschi 
Rating:
5.0

Customer did not leave a comment.

Elroy Lehman 
Rating:
5.0

Customer did not leave a comment.

Randy Rouch 
Rating:
4.0

Customer did not leave a comment.

Benjamin Kambs 
Rating:
5.0

Customer did not leave a comment.

Mark Sechrist 
Rating:
5.0

Staff was very accommodating and helpful. Will probably be using them again in the near future.

Brad Wigren 
Rating:
5.0

Customer did not leave a comment.

Joe Dean Yoder 
Rating:
1.0

Uhaul 24/7 customer service is terrible! My rental was not at the location it was suppose to be at, when I finally got someone thru chat or on the phone I was hung up on or passed to someone else! I ended up canceling my uhaul. Waited till the mini storage was open to deal with a person they were helpful but didn't specify a return time which I figured was the time I picked up the truck however was charged an extra day.... what a mess I hope to not ever have to go thru that again. Made an already hard time even worse!

Rachel Ibarra 
Rating:
5.0

Customer did not leave a comment.

Kevin Martin 
Rating:
5.0

The equipment was clean. However, once I loaded my vehicle on the trailer, I discovered a slow leak in one of the tires. The weight of the vehicle caused the tire to go flat. I had to plug the tire before I could use the equipment.

Nathan Troyer 
Rating:
5.0

Nice guy

Jessica Jozwiak 
Rating:
5.0

Shawn went above and beyond! I was a little late past closing time and he waited for me! Great service!

Rhonda Cunningham 
Rating:
4.0

Offer boxes and hand dolly’s for rent.

Carl Buchanon 
Rating:
5.0

Customer did not leave a comment.

Melanie Ratliff 
Rating:
5.0

Customer did not leave a comment.

Chris Galbreath 
Rating:
5.0

Clean facility and a very friendly people operating this location

John Long 
Rating:
5.0

Customer did not leave a comment.

Aaron Morden 
Rating:
5.0

Nothing, Shawn went above and beyond to help us hook up the trailer, explaining the difference in the difference in the braking system! We were in and out with seamlessly!! Thank you so much!!

Laura Rothwell 
Rating:
5.0

Customer did not leave a comment.

Holly Gushwa 
Rating:
4.0

Customer did not leave a comment.

Christina Baldwin 
Rating:
5.0

Customer did not leave a comment.

Patrick Pearson 
Rating:
5.0

Customer did not leave a comment.

Gregory Bonfiglio 
Rating:
5.0

This location’s staff goes above & beyond to provide quality equipment & service. I’ve been their customer many times, & will certainly continue to be their customer in the future. GOOD JOB U-HAUL!

RANDY LYNN 
Rating:
5.0

Customer did not leave a comment.

Bonnie Alvarado 
Rating:
5.0

U-Haul over-the-phone booking and reservations need more customer service training, they were horrendous.

JAMIE RAY KILGORE 
Rating:
5.0

Customer did not leave a comment.

Emad Khamo 
Rating:
3.0

Had to move to this location from the original pick up at the Constantine location down the road due to the key box lock being completely frozen. I would recommend using a different method of a combination lock of some sort.

Skyler Blevins 
Rating:
4.0

Customer did not leave a comment.

Dessie Ray 
Rating:
5.0

Customer did not leave a comment.

GARY CARTY 
Rating:
5.0

Awesome service

WAYNE SCOTT HUBBARD 
Rating:
5.0

Customer did not leave a comment.

RICHARD SCOTT COLLIER 
Rating:
5.0

Customer did not leave a comment.

Brian Mellstead 
Rating:
5.0

I don't think it could have gone any better. The staff in White Pigeon are knowledgeable and very accommodating.

BRIAN ALLEN MELLSTEAD 
Rating:
5.0

Customer did not leave a comment.

Michelle Trowbridge 
Rating:
4.0

Earlier morning hours

LARRY ALBERT LARSH 
Rating:
5.0

The people at this location are so patient I couldn't have asked for better people to have to deal with it was actually a true pleasure to deal with them I would definitely recommend thís location to anyone any time thank you for an eàsy and smooth process of renting a U-Haul

DENISE MORVANT 
Rating:
5.0

Customer did not leave a comment.

Kandi Purk 
Rating:
5.0

Very efficient and friendly, highly recommend this location

MICHAEL ROY MANN 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top