Customer did not leave a comment.George W.
Customer Reviews for White Pigeon Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very small location, but guy manning the desk was very helpful.James P.
Customer did not leave a comment.Barbara B.
Customer did not leave a comment.Ann S.
Unhitched in 5 minutes and on my way.Jonathan K.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.Christy F.
Customer did not leave a comment.James C.
Great experience. No complaints!Bernard V.
Customer did not leave a comment.Mark T.
Customer did not leave a comment.Daniel S.
Guy was very quick and unhooked trailer and made sure everything was correct. Great place.richard C.
Customer did not leave a comment.Julianne H.
I was told it was $40 a day + mileage and ended up paying over $300 for 2 days and 150 milesAndrew C.
Customer did not leave a comment.Jack C.
Customer did not leave a comment.Gene C.
The site owner was helpful but had to correct U-Haul's mistake. I ordered a one way truck but U-Haul reserved a local truck. Which caused my credit card to be double charged. I am currently waiting for my card to be reimbursed. U-Haul's app did not work for picking up the truck before business hours.James L.
Both the people I talked to at this location were very nice and helpful.GREGG R.
The agent did the appropriate checks and noticed a light wasn't working properly. We discovered that neither of the brake/tail lights were completely plugged in and the wiring was too short to fully plug in. She noted the issue and we were able to get the plugs secured enough into the socket so the trailer could be safely used.eric W.
Customer did not leave a comment.Keith K.
When I picked my uhaul up I took photos but it would only let me upload 1 for some reason. The inside of the truck was very dirty with cigarette ashes on the windows and floors, the entire interior smelled as if someone dumped a whole bottle of cologne and there was ALOT of blood in the back. Obviously the vehicle was never cleaned. I AM VERY UNHAPPY WITH RHIS RENTAL.TONY RYAN M.
Customer did not leave a comment.Cindy S.
Customer did not leave a comment.Brianna B.
Customer did not leave a comment.courtney W.
Customer did not leave a comment.David M.
Customer did not leave a comment.Jerri G.
Shawn is great!David M.
Truck had a blown fuse and was a huge hassle when I went to pick up the trailer and box to haul for uhaul. Rear right blinker, 4 ways, and brake on trailer didn't work due to fuse. My dad and I helped replace the fuse and lost over an hour of drive time. Also the interior of the truck was dirty when picked up.Cody T.
Location was great for our need. Easy access on and off main road. Gas station very close by for easy refueling.Jennifer W.
The lady is really sweet ill be back to there again soonBRUCE ALLEN R.
The lady is so sweetBRUCE ALLEN R.
Customer did not leave a comment.Scott D.
Customer did not leave a comment.David M.
Customer did not leave a comment.Amanda K.
Truck was very outdated with 171,000 miles on it. it was the older GMC version of the 26FT truck. It rode horrible.Ryan S.
more truck option availableDominic O.
My go to U-Haul location.David M.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Otis W.
Customer did not leave a comment.CHRISTOPHER T.
The rep was cordial and informative. I would strongly recommend retiring or updating the truck. My driver who was a truck driver said the brakes needed adjusting, no power steering made the load difficult to handle in backing up.Gretchen A.
Customer did not leave a comment.Fungmin Y.
Right blinker didn't work otherwise great serviceJeff K.
Customer did not leave a comment.Terra L.
The staff was very friendly and professional. Took the time to carefully go over all the instructions answer all my questions. Great experience and I would recommend this location to anyone looking for a uhaul in this area.Kelly T.
The man who checked us out was kind, helpful, and competent!! He made a stressful experience pleasant and easy.Kathy M.
Customer did not leave a comment.SCOTT L.
Customer did not leave a comment.Brad W.
Pleasant to deal with quick and easy return.Christopher T.
Customer did not leave a comment.Elroy L.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.Benjamin K.
Customer did not leave a comment.Mark S.
Staff was very accommodating and helpful. Will probably be using them again in the near future.Brad W.
Customer did not leave a comment.Joe Dean Y.
Uhaul 24/7 customer service is terrible! My rental was not at the location it was suppose to be at, when I finally got someone thru chat or on the phone I was hung up on or passed to someone else! I ended up canceling my uhaul. Waited till the mini storage was open to deal with a person they were helpful but didn't specify a return time which I figured was the time I picked up the truck however was charged an extra day.... what a mess I hope to not ever have to go thru that again. Made an already hard time even worse!Rachel I.
Customer did not leave a comment.Kevin M.
The equipment was clean. However, once I loaded my vehicle on the trailer, I discovered a slow leak in one of the tires. The weight of the vehicle caused the tire to go flat. I had to plug the tire before I could use the equipment.Nathan T.
Nice guyJessica J.
Shawn went above and beyond! I was a little late past closing time and he waited for me! Great service!Rhonda C.
Offer boxes and hand dolly's for rent.Carl B.
Customer did not leave a comment.Melanie R.
Customer did not leave a comment.Chris G.
Clean facility and a very friendly people operating this locationJohn L.
Customer did not leave a comment.Aaron M.
Nothing, Shawn went above and beyond to help us hook up the trailer, explaining the difference in the difference in the braking system! We were in and out with seamlessly!! Thank you so much!!Laura R.
Customer did not leave a comment.Holly G.
Customer did not leave a comment.Christina B.
Customer did not leave a comment.Patrick P.
Customer did not leave a comment.Gregory B.
This location's staff goes above & beyond to provide quality equipment & service. I've been their customer many times, & will certainly continue to be their customer in the future. GOOD JOB U-HAUL!RANDY L.
Customer did not leave a comment.Bonnie A.
U-Haul over-the-phone booking and reservations need more customer service training, they were horrendous.JAMIE RAY K.
Customer did not leave a comment.Emad K.
Had to move to this location from the original pick up at the Constantine location down the road due to the key box lock being completely frozen. I would recommend using a different method of a combination lock of some sort.Skyler B.
Customer did not leave a comment.Dessie R.
Customer did not leave a comment.GARY C.
Awesome serviceWAYNE SCOTT H.
Customer did not leave a comment.RICHARD SCOTT C.
Customer did not leave a comment.Brian M.
I don't think it could have gone any better. The staff in White Pigeon are knowledgeable and very accommodating.BRIAN ALLEN M.
Customer did not leave a comment.Michelle T.
Earlier morning hoursLARRY ALBERT L.
The people at this location are so patient I couldn't have asked for better people to have to deal with it was actually a true pleasure to deal with them I would definitely recommend thÃs location to anyone any time thank you for an eÃ sy and smooth process of renting a U-HaulDENISE M.
Customer did not leave a comment.Kandi P.
Very efficient and friendly, highly recommend this locationMICHAEL ROY M.
Continue doing a great job!! Thank uGrace R.
Customer did not leave a comment.KENNETH W.
Customer did not leave a comment.PAUL ARTHUR T.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.MICHELLE L.
Very nice people and accommodating! Bonus to this place it is a 24/7 pick up and drop off facility.JANETTE MARY J.
nothing, White Pigeon Mini Storage is my preferred U-Haul rental locationDavid M.
Customer did not leave a comment.EDWARD B.
Customer did not leave a comment.NAOMI P.
Customer did not leave a comment.Kevin G.
Online checkout was difficult for me, but we finally got it done.Alan E.
Customer did not leave a comment.JON JAY F.
Customer did not leave a comment.Isaiah L.
Customer did not leave a comment.Garie S.