Comentarios del cliente para Wheatco Sales and Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wheatco Sales and Service

Grado total:

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robert H. en

Grado:

they were closed when i dropped off truck (I knew that prior) took pics and all was fine. I did drop off a trailer there on next rental it's a small town garage with great people friendly and helpful

Lorae P. en

Grado:

El cliente no dejó un comentario.

CHRIS B. en

Grado:

This isn’t a comment against this location. It’s something that was disappointing. I I I rented a car dolly, I organized it through my drop off location because web site isn’t that great. Apparently there is two different sizes. The web site shows one. I had to drive 1.5 hours out of my way to pick it up because the location I tried for didn’t have the one I needed. If this was known prior I would have picked a location on the way of travel along I-80. The website needs to be clear on sizes and what is recommended up front. It put me 4 hours behind doing this. The location was very helpful when I was there but this is not there fault that uhaul isn’t clear.

Jim P. en

Grado:

Keep doing the great customer service !

Jim P. en

Grado:

keep doing what you are doing ! This move was so smooth and your company was very easy to work with. Brinda at Wheatco in Wheatland WY was awesome !

Jolene R. en

Grado:

El cliente no dejó un comentario.

Belinda A. en

Grado:

Didnt have truck we needed. We had to settle for smaller truck

Lana H. en

Grado:

Have things available in the location where they were supposed to be. Don't have the Steve (whatever his name) ( The WY. manager guy) speak to customers. He is rude and very unprofessional. I spent way to much time and money chasing all of the equipment we rented, I had to go to 3 separate locations that spanned 214 miles.

JIM P. en

Grado:

El cliente no dejó un comentario.

Monica T. en

Grado:

The lady was very nice and helpful. And they did everything they could to help me out when my caR broke down

Pam B. en

Grado:

The Wheatland WY site was excellent! Except the Cheyenne first site, when I went to pick up my original reserved order, I was being told, that I had not ordered a vehicle trailer by the dealer, I told him that was not true. He argued with me rather than looking it up. Then told us at any piece reserved can be rented out from under us. Finally he agreed to look it up and told us our vehicle trailer was at a different location. The only thing I can say positive of the first site is he did locate a truck in Wheatland WY. The truck was not big enough according to your Ad online. We ended up having to drive an hour and a half to pick up a larger truck in Wheatland WY. This next dealer was kind and considerate and offered us an extra day since the first had been rude. I appreciated her kindness. She said you don't pay until the end of the trip. I assured her that was not true, and brought up my bank account online and showed it to her where the amount had been deducted from my bank account. She couldn't believe it. At this point I told her it didn't matter, and I appreciated her service, but not your 800 service number of associates, nor the dealer where I was told had my complete order. We then went to the 3rd dealer with the vehicle trailer was absolutely great and reassured us the trailer would not be given or rented underneath us. Due to all the delays, we were late loading the truck and delayed leaving as we had planned. You have a few good dealers, others not, nor your dispatch office needs to work on interpersonnel practices. You should send them to a refresher course in interpersonnel practices. Our return of the equipment went well at our destination. You asked if I would recommend you, the answer is No. I have used U-haul many times in the past with great success and excellent dealers. I do not know what happened to the company, but overall it has significantly declined. Pam L Byrnes

Kimberly K. en

Grado:

Didn’t have my reserved item! Had to drive a hour and half away to get to get what we needed. Called corporate files a complaint and was told that someone would get back to me within 72 hours. I haven’t heard anything.

Brian S. en

Grado:

Never use again

TAMMY S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

No complaints, great friendly, helpful people.

Kelven L. en

Grado:

The unit had just over 1500 miles on it when I received it. The cab reeked of cigarette smoke and dog. It had dog hair all over the cab and the windows were smeared with dog snot. I found uneaten food under the seats. As far as the box, I had to sweep it out prior to use.

Brian M. en

Grado:

Excellent professionalism and friendly service.

Michael H. en

Grado:

Professional and Courteous, Exceptional Customer Service

Ben K. en

Grado:

El cliente no dejó un comentario.

Donald E. en

Grado:

El cliente no dejó un comentario.

Scott S. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

BILL C. en

Grado:

The lady who checked me out was very friendly and helpful.

tim M. en

Grado:

Great Service

Michael H. en

Grado:

El cliente no dejó un comentario.

Edward P. en

Grado:

El cliente no dejó un comentario.

Tiffany D. en

Grado:

Brinda was an excellent help. She went above and beyond to get this set up. I would highly recommend this location to anyone looking to rent a Uhaul product.

michael H. en

Grado:

El cliente no dejó un comentario.

Eric A. en

Grado:

El cliente no dejó un comentario.

Larry G. en

Grado:

El cliente no dejó un comentario.