The gentleman renting to us was outstanding. He was very courteous and helpful. I would definitely go back when I need anything! The van was clean, and nice to drive!Janie C.
Customer Reviews for Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Barry M.
Quick and easy access to the truck and clean truck. Also easy to get truck while using cell phone phone.John O.
I dropped-off the rental truck after normal business hours. To ensure there were no problems, I called the following morning. The gentleman I spoke to was the friendliest man and extremely helpful. He told me he was getting ready to check the vehicle and finish the check-in process, then he would call me. Within about 20 minutes, the gentleman called just as he said he would and he told me all was good. He even thanked me for returning the truck cleaned-out. He also explained that my final receipt would be emailed to me, which it was. It was the best experience I ever had with any rental agency. I wish I knew the man's name. He is AWESOME! Thanks!!!Timothy G.
Very polite people good doing business with themRicky G.
El cliente no dejó un comentario.Bobbie G.
El cliente no dejó un comentario.Crystal C.
El cliente no dejó un comentario.Daniel S.
I couldn't ask for much better service than I got !!!Barry M.
The drop off location was great. He was friendly helpful and easy to work with.sue B.
Go elsewhere.William T.
El cliente no dejó un comentario.Moe P.
Randy was very friendly and helpful. I will definitely return to location when in need of a uhaul.April E.
El cliente no dejó un comentario.Andy A.
El cliente no dejó un comentario.Kristen J.
The service was excellent! Reserved my UHaul with Wheat Ridge Mini Barns a few days later the corporate office called and change my reservation to a further away location. To avoid me driving further for my UHaul Randy spent his week working to get me a truck in Jackson. He was successful, with the help of his supervisor I was able to pick up my truck in Jackson and avoid driving 40 minutes for another one. I would recommend seeing Randy for any of your UHaul needs. He takes care of his customers. Thanks Randy for your outstanding service!!Kathy O.
Randy was the absolute best and went above and beyond to make sure our rental experience was perfect. Would DEFINITELY rent from them again!Roni C.
Randy is one of the best humans I have had the pleasure of meeting. He goes so I've and beyond his duties. He treats everyone with respect and does what he can to help. His work ethic is second to none and I only regret that the customer service he provides his customers is fading in the service industry. It is always nice to deal with someone who likes their job.Lynn M.
El cliente no dejó un comentario.robin S.
El cliente no dejó un comentario.tlc M.
El cliente no dejó un comentario.tlc M.
El cliente no dejó un comentario.tlc M.
El cliente no dejó un comentario.Travis S.
El cliente no dejó un comentario.Vincent K.
Everything was great everythingKim B.
Those 26' trucks aren't meant to be driven empty. All I did was transport a grandfather clock in it. Had to be transported upright and it was 7'-2.5â€ tall so I was left with only the big truck. It would see-saw down the interstate at times due to the back bouncing up which would force the front down and when the front came up the back would go down and it would get caught up in this cycle that would absolutely beat you to death. You had to slow down or speed up to correct the issue. The steering wheel was off center as well. I've ridden off road vehicles of all types on extreme off road terrain all day before and wasn't as beat up and sore as I was when I got out of that truck after 420 miles.Shawn H.
Everything is great, very friendly.Randy D.
El cliente no dejó un comentario.Chester L.
El cliente no dejó un comentario.Joseph M.
The guy who came out to help us was top of the line and was very helpful. We had a problem with the lights and he was a big help in the diagnosis of the problem. A one to him.Robert N.
El cliente no dejó un comentario.Brandy P.
El cliente no dejó un comentario.bobby S.
Randy was excellent in going over the contract etc. I have rented many rentals over the years. This was by far the best experience. The process went very smooth. I was on the road in no time. The truck handled very well. I will definitely utilize UHaul (and in particular Randy) again. John C.John C.
With a truck of this size I believe it would be so much more fuel efficient if it had cruise control! The truck was clean but it was not spotless.Adam B.
Outstanding service we won't be going anywhere else from now on!Andrew D.
El cliente no dejó un comentario.david D.
El cliente no dejó un comentario.Timothy O.
I was very disappointed that I had reserved the truck 2 weeks in advance to be picked at Travelodge in Gallipolis and had to drive over 60 miles round trip to pick up at this facilityMichael C.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.Stanley N.
El cliente no dejó un comentario.Nicole B.
The guy was very kind and helpful. It made our moving stress a little bit easier.Laura P.
El cliente no dejó un comentario.KENNETH C.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.MICHAEL Z.
El cliente no dejó un comentario.Jim P.
This is the only place I go to for uhaul rental! I've used them several times!Donna F.
Nothing it was great.Jeffrey W.
El cliente no dejó un comentario.Chris D.
El cliente no dejó un comentario.Robert A.
Nothing, the gentleman at the Jackson site is very helpful and professional. He hooked up my trailer and explained where I could return the auto trailer.Gary K.
Stop changing my order.I ordered a auto transport trailer,but when I arrived to pickup the order had been changed to a small trailer Costumer services in Columbus was NOT very friendlyKevin M.
None. Great service.Wanda A.
El cliente no dejó un comentario.JESSICA C.
El cliente no dejó un comentario.Jimmy W.
Great serviceRandall S.
It was friendly ,quick and eadyTodd S.
El cliente no dejó un comentario.Stacy B.
I had the BEST experience! Thank you!!Chelsea G.
Randy hands down provided me with the best customer we vice I have ever received. In my 30 plus years as an adult, as a service provider he cares about his customers. Thankful for him. I cannot say enough about how genuinely concerned and helpful he is.Lynn M.
Randy is the best service person I have ever encountered. His professionalism and concern was top notch. I wish everywhere I went I received the kind of service provided by Randy. He made my trip much easier.Lynn M.
Location manager constantly called me by the wrong name and we were not told before that we would be charged an extra $150 on top of the almost $200 that we paid at the other location. This move cost us more in the moving truck than when we moved out of state from South Carolina to Ohio.CATHERINE T.
On-site customer service was the best.Angie H.
El cliente no dejó un comentario.Debra J.
The auto transport I rented was dented and banged up pretty bad. And it had 1 inop running light on the passenger side front fender. None of these issues were a result of the facility where I picked up at, just the result of people using equipment they didn't know how to operate. Staff was extremely helpful, knowledgeable, and friendly.George C.
El cliente no dejó un comentario.gary P.
great serviceRandy S.
Change nothing!! Very helpful and very friendly!! Wonderful serviceCASEY L.
Absolutely delightfully pleasant experience! Very nice man and very accommodating. Quality product and service!Jayne C.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Brian H.
We settled on a box truck because you had no pickups within about 30 miles of our location. It would be nice if at least one of the 4 locations in Jackson Ohio had at least one pickup.John C.
El cliente no dejó un comentario.Christopher F.
nothing the customer service is excellent and guy was very helpfulRikki P.
Excellent experience, thank you.Dale R.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Melissa S.
El cliente no dejó un comentario.TERESA B.
The app is very poorly optimized and crashes out when take a picture, which is required in every step, and it took over an hour for Customer service to call back. These are both very important Customer experiences, and need more attention.Sabrina E.
I've rented a uhaul multiple times over the years, this was definitely the best overall experience! Customer service is top notch!Mary C.
My first time towing a trailer, the man at this Jackson location was very helpful.Robert W.
El cliente no dejó un comentario.Jerry R.
The are the best place to rent in the Jackson, Pike, Ross county area. Plenty of U-Hauls is clean good shape. The owner went out of his way to rent a trailer to go to Florida checking the tires , etc. His customer service is excellent.KEVIN O.
Randy at Wheat Ridge Barns was Wonderful to work with renting a u-haul. Thanks RandySusan L.
El cliente no dejó un comentario.thomas A.
Excellent service !!Katherine R.
The truck as a little under powered.THOMAS ALLEN A.
El cliente no dejó un comentario.Debra T.
Very nice guy, I would drop off or pick up a truck from this business any day.Julie A.
The multiple photos needing submitted to return the truck was annoying.BRADLEY J.
This was not our preferred location and was over 1 hour away from us. Location was supposed to be open till 5 but they weren't. When we called to complain I was told to "get My irate and cussing mother under control". She had done no such thing. HORRIBLE SERVICEShelby C.
El cliente no dejó un comentario.Cheryl Y.
Nothing, everything was awsome at the drop off.david G.
El cliente no dejó un comentario.JOSHUA D.
The manager is one of the most polite and professional customer service associates that I've ever met!!!!! I'll definitely be returning there for additional business!!!! Great job!!!!!!LARRY F.
Great service! Friendly and expeditious! A pleasure to do business with them. Very professional!Samuel W.
Extraordinario servicio al clienteJohn M.
El cliente no dejó un comentario.Ashlyn D.