Customer Reviews for Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)

266 reviews

826 Main St   Jackson, OH 45640

(740) 395-0132

Office Hours

  • Mon-Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(740) 395-0132

826 Main St
Jackson, OH 45640

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4:30 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kyra Keyes 
Rating:
5.0

The Gentleman at that location was very nice and answered all my questions I would recommend this location to anyone who need a rental!

Jackie Jenkins 
Rating:
5.0

Customer did not leave a comment.

Justin Taylor 
Rating:
5.0

Service is excellent.

Merle Collins 
Rating:
5.0

Everything was great. Smooth

JAMES GILES 
Rating:
5.0

Randy is always great to work with!!!

Rob Ray 
Rating:
5.0

I did not get the gentlemans name that helped me, but he was super sweet. I was shocked to hear he had recently been assaulted at his place of business. If I need Uhaul services again, I will be a return customer.

Lee Reed 
Rating:
5.0

Customer did not leave a comment.

James Giles 
Rating:
5.0

Dropped off night drop

MARK or KAREN STEVENS 
Rating:
5.0

Customer did not leave a comment.

Andrew Baker 
Rating:
5.0

Very pleased with the person we rented this from. Explained everything perfectly to us and was very kind!! Would highly recommend this business! Very smooth transaction!!

Kimberly Ratcliff 
Rating:
5.0

He was very nice and friendly

James Giles 
Rating:
5.0

Customer did not leave a comment.

Nnicholas `Frantz 
Rating:
5.0

Employee was outstanding. Goes above and beyond. Very impressed.

Josh McGraw 
Rating:
5.0

I have rented from uhaul many times in different places. Randy at the Jackson location has been by far the best person to ever work with! This is the place to rent from and I won’t go anywhere else! Thanks

Rob Ray 
Rating:
4.0

Customer did not leave a comment.

jeff lexa 
Rating:
5.0

Customer did not leave a comment.

Lila Davidson 
Rating:
5.0

Customer did not leave a comment.

Freda Farley 
Rating:
5.0

No further response, other than the manager was one of the friendliest persons I've encountered in along time. Thank you so much.

Rodney Clemmons 
Rating:
5.0

Customer did not leave a comment.

Jordan Lyon 
Rating:
5.0

Perfect service

Russell Slayton 
Rating:
4.0

Better phone service and reservations

Michael Alford 
Rating:
5.0

Customer did not leave a comment.

tlc ministries 
Rating:
4.0

Easy to get to location as right off the highway. Not sure where to park vehicles when staff are not there.

Lori Fedorczyk 
Rating:
4.0

Customer did not leave a comment.

Brayden Sharp 
Rating:
5.0

Customer did not leave a comment.

Rooger Spears 
Rating:
5.0

The service was excellent and the manager went out of his way to see that our needs were met.

Elizabeth Terry 
Rating:
5.0

Customer did not leave a comment.

Mark Henry 
Rating:
5.0

Very helpful, I would definitely use this location again.

Terry Akers 
Rating:
5.0

Customer did not leave a comment.

Cassandra Woods 
Rating:
5.0

Absolutely nothing. Randy is the best representative I have ever dealt with. I have used your facility multiple times in the past year and a half. I am grateful for his help and his kindness. Thank you.

Lynn McElroy 
Rating:
5.0

Customer did not leave a comment.

Gary Scammahorn 
Rating:
5.0

Customer did not leave a comment.

Jon Henry 
Rating:
5.0

Very nice guy help me solve the issues I was having with my pickup location he was very helpful

Regina Nocella 
Rating:
5.0

Customer service was excellent and very helpful

Becky Warren 
Rating:
5.0

Customer did not leave a comment.

KRISTEN JOHNSON 
Rating:
4.0

Customer did not leave a comment.

Billy Sherritt 
Rating:
5.0

Customer did not leave a comment.

Eric Keenan 
Rating:
5.0

Customer did not leave a comment.

Christopher Mannering 
Rating:
5.0

Customer did not leave a comment.

Larry Alfrey 
Rating:
5.0

We have used UHaul at this location before. The owner was more than gracious.

Michele Wright Parker 
Rating:
5.0

Person very professional

Eddie Simpson 
Rating:
5.0

Keep Trumpin on

Eric Foster 
Rating:
5.0

Customer did not leave a comment.

Brittany Davis 
Rating:
5.0

Very helpful and courteous. Fast customer service.

Tammy Geer 
Rating:
5.0

Customer did not leave a comment.

Chris King 
Rating:
5.0

Customer rep was awesome

Eddie Simpson 
Rating:
5.0

We did feel charging $50 for 24 blankets not being folded was a little excessive.

Sheryl Bullock 
Rating:
5.0

He as extremely nice and easy to work with. Very helpful

Jessica Salyers 
Rating:
5.0

Customer did not leave a comment.

Kasey Staley 
Rating:
5.0

Customer did not leave a comment.

kyle spires 
Rating:
5.0

I did the self return and did talk to anyone. They self return was easy and very nice!

Shane Carr 
Rating:
5.0

Customer did not leave a comment.

Jerry Scott 
Rating:
5.0

Great place to get a U-Haul. They were very nice and friendly I was in and out in no time at all. greatly enjoyed the experience and will definitely do business here in the future when I need a U-Haul again.

Jim Jones 
Rating:
1.0

Location was supposed to open at 9, when we got there a note on the door said opening today at 10:30, so we just left the trailer

Jim Rotruck 
Rating:
5.0

Excellent customer service!

Janet Hammond 
Rating:
5.0

Excellent experience and customer service.

Dustin Herbert 
Rating:
5.0

All ok

THOMAS RICCARDI 
Rating:
5.0

Your customer rep was awesome, friendly and knowledgeable. The equipment was top notch. I will definitely go back if the need arises.

Anthony Barnett 
Rating:
5.0

Customer did not leave a comment.

DONDA HOCKETT 
Rating:
5.0

ABSOLUTELY the BEST place I've EVER rented a U-haul...we've moved 4 times ourselves, moved my daughter 9 times between College, Co-ops, Apartments and my son 5 times...#1. Randy will have my u-haul business forever as long as I'm in this area...we live in Waverly, 30mins away but easily worth the drive with his preparedness & customer service!

Daniel Beasley 
Rating:
4.0

Know improvement needed the person were we got the Uhaul was so kind and friendly very helpful I really appreciate everything Thank you .Lori Mantz.

lori mantz 
Rating:
5.0

I found myself in a situation where I needed to move foster dogs to a pickup location to be moved on to their fosters. I am the regional rep for a 501c3 national rescue organization. I was surprised and a bit disappointed that there was no special pricing in place for nonprofit organizations. Although I have no problem paying a fair price for the rental, I do believe a well known and reputable company such as UHaul can afford to help out an organization who's sole purpose is to help animals in need.

Tamara Miller 
Rating:
5.0

Everything was great thanks

Elba Manion 
Rating:
5.0

Everything was perfect, thank you!

Timothy Coll 
Rating:
5.0

Customer did not leave a comment.

JERRY CRISLIP 
Rating:
5.0

Fast easy rental.

Robert Allen 
Rating:
5.0

Customer did not leave a comment.

MARSHA LEWIS 
Rating:
5.0

Customer did not leave a comment.

Fayetta Estep 
Rating:
5.0

Our family has used this location on several occasions. Every rental has been a pleasant experience. Randy (agent) is awesome!! He goes above and beyond every single time.

John Clark 
Rating:
5.0

The owner was extremely helpful and nice. Would definitely use this location again in the future.

Brandon Hotchkiss 
Rating:
3.0

Customer did not leave a comment.

Billy CARSON 
Rating:
4.0

Customer did not leave a comment.

Cathy Eggers 
Rating:
5.0

Customer did not leave a comment.

STEVE RITCHEY 
Rating:
5.0

Always nice polite and quick

Caleb Bell 
Rating:
5.0

The gentleman renting to us was outstanding. He was very courteous and helpful. I would definitely go back when I need anything! The van was clean, and nice to drive!

Janie Coutts 
Rating:
3.0

Customer did not leave a comment.

Barry Mclin 
Rating:
5.0

Quick and easy access to the truck and clean truck. Also easy to get truck while using cell phone phone.

John Oliver 
Rating:
5.0

I dropped-off the rental truck after normal business hours. To ensure there were no problems, I called the following morning. The gentleman I spoke to was the friendliest man and extremely helpful. He told me he was getting ready to check the vehicle and finish the check-in process, then he would call me. Within about 20 minutes, the gentleman called just as he said he would and he told me all was good. He even thanked me for returning the truck cleaned-out. He also explained that my final receipt would be emailed to me, which it was. It was the best experience I ever had with any rental agency. I wish I knew the man's name. He is AWESOME! Thanks!!!

Timothy Graeter 
Rating:
5.0

Very polite people good doing business with them

Ricky Goff 
Rating:
5.0

Customer did not leave a comment.

Bobbie Ghearing 
Rating:
5.0

Customer did not leave a comment.

Crystal Carey 
Rating:
4.0

Customer did not leave a comment.

Daniel Starcher 
Rating:
5.0

I couldn’t ask for much better service than I got !!!

Barry Mclin 
Rating:
5.0

The drop off location was great. He was friendly helpful and easy to work with.

sue brisker 
Rating:
2.0

Go elsewhere.

William Torok 
Rating:
5.0

Customer did not leave a comment.

Moe Plummer 
Rating:
5.0

Randy was very friendly and helpful. I will definitely return to location when in need of a uhaul.

April Ervin 
Rating:
5.0

Customer did not leave a comment.

Andy Adelmann 
Rating:
5.0

Customer did not leave a comment.

Kristen Johnson 
Rating:
5.0

The service was excellent! Reserved my UHaul with Wheat Ridge Mini Barns a few days later the corporate office called and change my reservation to a further away location. To avoid me driving further for my UHaul Randy spent his week working to get me a truck in Jackson. He was successful, with the help of his supervisor I was able to pick up my truck in Jackson and avoid driving 40 minutes for another one. I would recommend seeing Randy for any of your UHaul needs. He takes care of his customers. Thanks Randy for your outstanding service!!

Kathy Osborne 
Rating:
5.0

Randy was the absolute best and went above and beyond to make sure our rental experience was perfect. Would DEFINITELY rent from them again!

Roni Cristan 
Rating:
5.0

Randy is one of the best humans I have had the pleasure of meeting. He goes so I’ve and beyond his duties. He treats everyone with respect and does what he can to help. His work ethic is second to none and I only regret that the customer service he provides his customers is fading in the service industry. It is always nice to deal with someone who likes their job.

Lynn McElroy 
Rating:
5.0

Customer did not leave a comment.

robin skaggs 
Rating:
5.0

Customer did not leave a comment.

tlc ministries 
Rating:
5.0

Customer did not leave a comment.

tlc ministries 
Rating:
5.0

Customer did not leave a comment.

tlc ministries 
Rating:
5.0

Customer did not leave a comment.

Travis Steppe 
Rating:
4.0

Customer did not leave a comment.

Vincent Knight 
Rating:
5.0

Everything was great everything

Kim Banks 
No reviews have been submitted for this location.

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