Customer Reviews for Westview Automotive
(U-Haul Neighborhood Dealer)

618 comentarios

1470 Roseanna Dr   Northglenn, CO 80234
(Accross the street from Westview Elementary School)

(303) 427-6347

Horario

  • Lun. - jue.:
    9 a. m. - 4 p. m.
  • Fri–Sat
    9 a. m. - 2 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(303) 427-6347

1470 Roseanna Dr
Northglenn, CO 80234
(Accross the street from Westview Elementary School)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    9 a. m. - 4 p. m.
  • Fri–Sat
    9 a. m. - 2 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Cody S. 
Clasificación:
5.0

The entire experience was easy and simple. The gentleman who helped me was thorough and put my mind at ease during a stressful move. 10/10 would absolutely recommend!

Lynn G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Casey T. 
Clasificación:
2.0

No a/c for over 1000 miles in 90 degree heat.

Richard N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kern R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
1.0

Not only did I not get the dolly rental I paid for, I never was refunded for it and you charged me twice for it

Jason B. 
Clasificación:
1.0

El cliente no dejó un comentario.

mayra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc B. 
Clasificación:
5.0

You need to explain when picking up and dropping off a truck in an e mail how to do it with the phone . We drove up and the place was closed , we didn't know what to do . We had no clue until I called , also if we didn't have phones it would of not worked .

Timothy S. 
Clasificación:
4.0

The person taking care of this facility was personable, knowledgeable and professional. The office could use a little cleaning.

Alicia G. 
Clasificación:
1.0

My husband had a broken foot and had to unload this 5x8 cargo trailer by himself. The gentleman running this location would not come out and help him remove the 5x8 cargo trailer because he didn't want to let the dog out. This was a horrible experience!

Kristi S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
1.0

clean the truck before providing it to a customer. customer service was a nightmare and completely disrespectful. will definitely be taking my business elsewhere next time.

matt M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

zeus emmanuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jaspreet T. 
Clasificación:
1.0

Online system is in desperate need of and update. It is slow and clunky and not user friendly. I will not be using uhaul again.

Jesse B. 
Clasificación:
3.0

My trailer did not have working lights and was unusable.

Taylor T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrod P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANI V. 
Clasificación:
5.0

I had a great experience. The owner was very AWESOME and helpful. I am very grateful and appreciative. Great great experience

Sabrina M. 
Clasificación:
4.0

We didn't receive both furniture dollies that we had requested. Location was harder to find.

Jacob P. 
Clasificación:
1.0

Man at rental facility would not let us check in, said he closed already. Uhale never said facility would be closed at pickup. Took us over 30 minutes to get thru phone and get help to use app. Thank God for Christy to walk us thru (after being disconnected one with other rep). Paid for a appliance dolly, but left in truck was utility dolly. Oh and man was there for 30 minutes before he left and could've just helped us. No customer service from this place and will never recommend!

Corey M. 
Clasificación:
2.0

The person who helped me out wasn't the friendliest person and also tried to guilt me for not filling up the gas tank even though when I received the truck it was nearly half full, which I did record upon receiving the truck. I'm not taking a trip to the gas station to fill up what I didn't use, which would've put more miles on the truck to take that extra trip. I used it for less than 20 miles and barely made a dent in gas, which I was totally fine paying for but it didn't make sense that I was asked to fill it all the way up. If everyone who used it before me didn't fill it up, doesn't make it my responsibility to do it and pay extra . I gave the truck back in the exact condition it was given; the cabin had stains and wasn't clean, and the truck itself was way out of alignment which made it hard to drive at some points/speeds. Overall not the best uhaul experience I've had and most likely would not go through this location again.

Isaiah S. 
Clasificación:
5.0

I am very thankful that the owner at this location was so accommodating and helpful because Uhaul messed up my online reservation. I was supposed to be able to do a 24/7 pickup but when I arrived at my location the app would not let me do that and said I had to wait for the location to open. I tried calling the main number and there was well over an hour wait. This was very disappointing.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

Great location and great staff. Location is very convenient to where i live. Checkin was in and out no issues. And drop off was done over the uhaul app which made it a lot easier in the long run.

Christopher W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra R. 
Clasificación:
3.0

It's not bad, it's just really tight. Everyone was very friendly and the process was smooth.

Peter P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

I'd like to deeply thank Mr Rodney Lopez who was very cooperative and so dedicated in doing his job. My moving process was kind of complicated, but Mr.Lopez was there to help . Simply he offers the best customer service, I would highly recommend this place . Thank you so much Rodney !

Laith R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula Q. 
Clasificación:
1.0

Was there at opening, waited half an hour and no one showed before we left.

RAYMOND S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

Rodney was terrific. Went out of his way to make sure I was satisfied

ALAN J. 
Clasificación:
5.0

Store manager was extremely helpful and courteous. I wish everyone that I had to deal with was half as good.

Neal B. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa R. 
Clasificación:
5.0

No suggestions needed, Rodney was awesome at check in and made it very convenient for me to check the truck in after hours. Truck was perfect!

Dreux D. 
Clasificación:
3.0

Many broken items on the truck. Fan didn't work.

Raymond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

I had a horrible time booking help. Booked 2 companies and neither showed up. Instead of 7 hrs it was 2 and a half days

JAMES S. 
Clasificación:
5.0

Stop trying to send me to other locations. This location is the only decent one in a 25 mile radius for uhaul. I was forced to use another location at the beginning of the year and they were the worst at huron and 106th.

Christina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dina L. 
Clasificación:
5.0

Make it apparent to the customer that mobile pickup is preferred for this location to hand delivery and will reduce the stress of trying to handle the rental.

Brenna B. 
Clasificación:
5.0

Awesome Staff very Friendly and informative on hauling a motorcycle.. Dave,

DAVID A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

The owner of this location is great and super helpful!

LUIZ G. 
Clasificación:
1.0

The owner Roger was rude the way he acted mad when I asked him to help with checking out the truck in the morning. When I returned it in the evening, he rudely told me to call the u-haul 1-800 number to to check it back in. I've rented from other u-haul locations in the area and my advice is to avoid this facility.

STEVEN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne B. 
Clasificación:
2.0

Took an hour to get the uhaul picked up, was told the key was in the glove box, but the truck did not have a glove box and the key was nowhere to be found. The location was closed so I was unable to get help that way. Through the chat feature someone was finally able to help switch me to a new truck but it wasted a lot of my time.

Ian R. 
Clasificación:
1.0

The vehicle that I picked up both doors would not close properly so while I was driving and it was raining I got soaked because the doors don't shut all the way.

Andrew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mona M. 
Clasificación:
3.0

After completing my rental I tried to use the website to return the trailer I had rented. It showed that I had no rentals when I logged in. I called the customer support number and was told the wait would be 20 minutes. I did not have the time to wait so I took pictures of the trailer and left. I then waited for over 30 minutes for a phone rep and once the rep got on the phone I was told they could not help me because I had left the location. I then asked the rep to please let the service station know that I tried to "self check in" my trailer and she said NO, I could call them in the morning and ask for them not to charge me the $20 even though Uhaul's app not showing my rental. I did not have time to call the next morning and was charged the additional $20 dollars. Not very impressed by the customer service rendered by the phone rep.

OSCAR C. 
Clasificación:
5.0

The gentleman that helped me was great and friendly went above and beyond

MAX H. 
Clasificación:
3.0

The location was unexpected but the service was very friendly.

Blaise H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
1.0

Horrible service

Jacob B. 
Clasificación:
5.0

Rodney is a super cool guy. Very friendly!! Uhaul was in great condition.

Ashley O. 
Clasificación:
5.0

Not to charged for being 3 minutes late.

Christine M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Bethany L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Courtney O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENSON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tatyana O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERI M. 
Clasificación:
5.0

Everything was great!!

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

J C. 
Clasificación:
5.0

The manager was very friendly and helpful.

Maurice L. 
Clasificación:
1.0

I realize that it was Christmas Eve. I was not told that the business was going to only be open until 1000. I made it there at 930, as I had pre-paid for a full days rental. I was not told that there would be an extra $20 fee for “returning” after business hours. I made this reservation well in advance as the location could have simply cancelled if this was the case as again, I was not told and there were other places that were open, including the location where I had my wiring done. I will. It rent from this location again. I understand it's Christmas Eve, but it is the location's responsibility to update hours and make it clear that there will be extra fees that should match the online system.

Matthew R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alyse O. 
Clasificación:
5.0

no need to improve

ronald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jennifer V. 
Clasificación:
3.0

El cliente no dejó un comentario.

brian K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth Ralph P. 
Clasificación:
4.0

Check out process not too quick or easy. Online info sluggish and incomplete. I had tried to pre register online. That was a waste of my time. The person in the shop was polite and knowledgeable..

Craige S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba