This is the best Uhaul location in Sedgwick county. Great customer service. Very clean & ready equipment. Thank you Ladies.
GRAHAM M.
Customer Reviews for Westside Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great customer service at this location. The vans are brand new and super clean and easy to drive!!
JILL A.Súper helpful and professional, great experience
Todd E.Your online phone app it's not very compatible with phones spent 45 minutes just trying to get the app to work in another 40 minutes to go through the process very time-consuming never will do that again will work with customer in person next time
tony B.The staff was very helpful in getting the trailer hooked up and making sure I would be safe.
HOWARD W.An amazing job. Best uhaul service ever. Ladies were quick, kind, and efficient. Truck was in amazing shape. I was late picking up and they were very understanding. Had the truck late and no issues. Doesn't matter if I'm moving clear other side of town, I will come back to this one because of their excellent customer service. A++. If you need a uhaul in Wichita go here before you check anywhere else
GARRETT G.Burned out bulbs or non-functioning lights ought to be fixed, rather than excused by staff.
Adam A.All is great!
JULIA S.Exceptional customer service. Heather and Liz are the best!
GABRIEL V.Great
JENNIFER S.Always fast and friendly service. Equipment in clean and good condition.
Steve S.The owner was very friendly and made sure all of my questions were answered, I will you this location again just based on her friendliness.
BRADY L.Amazing service! I wish I knew the 2 ladies names who helped us. Uhaul was sparkling clean & id highly HIGHLY recommend to anyone or I'd 100% use them again.
Chelsea M.Liz, Heather and Nancy are great. They are very personable and provide top notch customer service! Whenever I need to rent a trailer or even just an appliance dolly, my first choice is Westside Storage.
ROBERT J.The folks at Westside are so good, there is no Need to improve.
Thomas B.Good job!
GREGORY R.Fantastic help from the person behind the counter.
CARTER W.Liz and other girls that work at this location are excellent and very personal! I always recommend people to there location! I have been renting trucks from Liz for years and all I have are great reviews for everyone there! Thank you, Oscar Aldrete
OSCAR A.The facility was nice and easy to access. The pick up truck I rented was nice and clean. It got very good fuel economy so it saved on fuel costs.
Dale W.Loved the ladies that were there to help!!!!
KRISTI P.Customer service was very good. The only issue I had was I reserved the trailer in Colorado. A great days prior to my trip I was contacted and said that wouldn't be available. They asked if I could pick it up in Wichita and drive it to my location in Colorado then return it back to Wichita. The extra time and fuel cost did cover the discount I was given and I did return the trailer a day early, so I am hoping to get a credit for the early return.
Kurtis V.U-Haul and this facility were both fantastic about keeping me up-to-date on my rental. My initial pick up location was unavailable and they very quickly found me another one. It was not as convenient, but they made it remarkably easy. The person staffing the location was very kind and helpful. She even sent me a text 20 minutes before our pick up time just to confirm that we would still be able to make it. She made it feel very personal and the customer service was fantastic!
Brad B.Best customer service in town. Cleanest trucks and cleanest Uhaul facility. They have great self storage units as well.
JOEL F.Customer service and the trailer I rented were great. Thanks.
KENNETH C.Everything was great from online rental of truck and picking the truck up. The lady was so nice and even had the truck warmed up since it was so cold outside! Drop off was quick and easy. I would definitely recommend the Tyler and Kellogg location! Thanks so much
Annette K.The ladies at Westside Storage (Liz & Heather) have blown me away with excellent customer service that seems to come so natural with them. I experienced Westside Storage going above and beyond for customers with ease and zero hassle. Based off previous experiences with U-Haul I have to admit I wasn't thrilled about needing to use them again but Westside Storage was a whole different story and I have nothing but positive things to say about this business. Liz & Heather at Westside Storage were patient, understanding, and they worked with me to ensure I encountered no additional stress with my rental contract even when I had to make so many unexpected last minute changes. Westside Storage is a locally owned business and they made me feel comfortable and at ease during the process. They were neither overbearing or inattentive, like some big faceless corporation. I highly recommend Westside Storage for all of your moving and storage needs. You won't regret it. Seriously.ðŸ'ŒðŸ'¯
Jessica H.I chose Westside because they are friendly and helpful and I support female owned businesses.
Rose W.Make sure your customers have an account that is accessible.
Jennifer B.We had a great experience. Heather was wonderful as I had to reschedule due to the closing on our home being put on hold. Heather answered my questions and made this part of our moving experience easy!
Kurt S.Liz and Heather @ Westside storage always provide the best customer service! I have rented Uhauls and storage units from them on more than one occasion now, and would recommend to all my family and friends.
Deb I.Good service
BRYAN F.Friendly professional employees. Thank you.
Steve A.Extremely nice lady ! Made taking the truck back very easy after a long trip
linda F.The new owners of the house we were moving from poured a new driveway before we moved out. The truck we rented leaked oil on the brand new driveway. We are just sick about it. They spent a lot of money replacing and expanding the driveway and it was beautiful until this happened. We did everything we could to remove the oil spots, but it still shows where the truck leaked, one spot was over a foot in diameter right in line with the front door.
Kevin L.Best storage unit in town it is the cleanest and smells real good!
Pamela S. | Overall ExperienceLiz was so very helpful, friendly, accommodating and skilled! Excellent service! ðŸ¤âœ¨ðŸ™ŒðŸ¼
Kalina Z.The lady that helped me was wonderful. She was courteous and friendly and hooked/unhooked the trailer for me. The actual trailer was in great condition and I had no issues.
Kelvin H.Definitely the place to go for your truck rental needs! Manager and Staff are super efficient and friendly. I have rented multiple times from this location. Equipment is always spotless and fresh smelling. Facilities are kept immaculate! This crew runs an excellent business!
Scott L.very quick service
Mike L.The theme song of this Uhaul's location and staff is "The Best" by Tina Turner. "Simply the best, better than all the rest."
Devin L.The tail light on the right side needs to be replaced.
BETH W.we had to extend our rental and we had no issues what so ever. very friendly and very professional staff. great place to rent at a good rate.
Marcos U.The only issue I had is none of the 12 volt outlets worked. Very inconvenient, but overall good equipment.
Casey C.Friendly
Kurtis V.Service at this location is top notch. Super friendly and helpful people. Great, friendly people.
Jonathon B.Very happy!
DERRICK M.I absolutely recommend this location. They were responsive and answered every question I had
MARYLYN M.The team here is 10 x 10, super performers
LAFRANZ S.Absolutely the best Uhaul facility there is. The service is second to none. Always a pleasure.
Devin L.Fantastic customer service..verand courtesy friendly
steven A.I have rented from this location five or six times excellent vehicles excellent help they do a good job at this location
Gary W.Extraordinario servicio al cliente
steven A.The receptionist was very friendly.Good service
Shirley B.I pulled into the drop-off location and was immediately met by 2 friendly lady ascociates. I was directed where to park. By the time I got out of my truck the trailer was unhooked. In and out in about 5 minutes. It was like a NASCAR pit stop, taking on all 4 tires and fuel. Can't improve that process either.
Gary J.This is a wonderful location.
Nicholas H.Drop off was great. Had 3 workers that greeted us took care of us.
Dana J.I've rented numerous U-Haul pieces of equipment over the years, this location was the best overall experience I have ever had. From pulling into the lot to efficiency of the agent to the quality of the trailer to hookup and return. THIS LOCATION COMPLETELY EXCEEDED MY EXPECTATIONS.
Ken C.Friendly, helpful staff
Jerad K.Great experience. The workers at the store did a great job of maintaining social distancing and safety precautions during my experience.
Mike S.