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Mario M.
Customer Reviews for Westside Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The ladies in charge were very friendly. I would rent from them again.
Loretta B.Great experience!! The lady who helped us get the truck was so sweet!! She had started the truck ahead of time so it would be warm. That is going above and beyond. Best customer service I have ever had with UHAUL and I have used them plenty. Most definitely recommend this location!!
Stephanie S.Everything went well I don't have any complaints
Matthew H.I've rented from this location several times. Staff is the friendliest you'll ever meet. Location is clean & organized. No problems at all. I always recommend this location to friends and family.
CINDA H.Nothing! Great coustomer service!! Will use again if needed, and I will recommend this location to friends!!!
Jacob S.Smooth and easy check in in the lot. The female that helped us here was also very helpful.
dianne L.Truck was warming and waiting for us when we arrived. Received great communication through text message.
Bobby S.Customer service is very good!
Doug L.Best Service Ever
Ruben S.Hire more employees like Liz. Liz goes above and beyond for all of the customers. 100%
Anthony B.Fix the cruise control on the truck.
Wesley N.Heather was a great help at this location. If you are looking for a a smooth transaction so you can get to the real work, look no further
Douglas M.Nothing, the service was phenomenal
Sharnetta C.Always a five star experience at this location. I am a frequent renter and this location is about 5 miles farther than the one by my house but the customer service here is the best so I go here every time!
Michelle C.Perfect experience! I highly recommend this location!
David H.Cleanest/newest UHaul vehicle I've ever seen. Customer service was the best I've ever encountered as well.
David H.By far the BEST experience ever with a Uhaul business. The 2 ladies were exceptional and provided the best customer experience! Will highly recommend.
DELLA D.Same issue as stated at pickup the wood in the back of the U-Haul was softer wood that what I've had before. This in turn damaged my personal belongings.
Brendan W.Liz you were awesome
dan M.I have absolutely no complaints.
Vickie D.Not a thing, everything was excellent!!
TODD W.West side storage Wichita Kansas staff is helpful knowledgeable and all around awesome!
JOHN S.Keep up the great customer service! Thank you for efficient processing and clean equipment!
MARTHA L.The ladies who are working here are amazing! So helpful and friendly not to mention the office smelled great and the truck I rented was very clean! Sorry I didn't fill it up ladies!! I ran way short on time :(
Michelle C.Pickup truck rental was very clean and the office lady was very friendly. She showed us the stickers on the vehicle to indicate previous blemishes. Check in and out was very easy. Much better than the location on 13th street.
Amanda M.Amazing customer services! Would recommend!
Shantai M.The 4 day minimum is overkill. You should have a daily or two day rental option.
Mark W.They were very friendly and awesome to do business with. Great place to rent.
mark R.Westside Storage is the ONLY place I will go to rent my UHAUL equipment. Lis is the best! She is helpful, courteous, professional and provides great customer service.
Robert J.Great staff! Only place to rent in Wichita!
Tim B.They're eve excellent and on there game !!
Mitchel W.The service was excellent!
Joe M.Very courteous and helpful
DOUGLAS O.This is by far the easiest Uhaul to rent from in Wichita Kansas. The staff at this location is very friendly and extremely easy to work with. The after hours drop off is very convenient.
Anthony G.Staff was extremely helpful in setting me up with the exact equipment I needed.
Wayne J.Good service.
Mary F.Will be back if I ever need storage in the future. Excellent communication and great to do business with! Gracias
Merissa M. | Overall ExperienceRude employee texting me messages
Stacey W.These ladies were super fast and efficient. The truck was spotless.
John G.Very friendly and helpful!
Michael F.This is honestly the absolute best U-Haul facility in the entire city!
Rhonda J.Everything was excellent. The only place I will use!
Tim B.Excellent and welcoming service as you walk in through the door
Elario S.The ladies there were extremely helpful and nice! They even hooked the trailer up to my truck and unhooked it when I brought it back. They were phenomenal! I'll definitely be going back to them.
Jeremy T.The service was excellent and the ladies were so nice
Rodney B.Great service!
Paul W.I do feel the tires on the trailers we rented should have been better. We were driving across states with them and I was nervous because they weren't the best and there was no spare
Amanda U.Communication between location employees and call-center employees is abysmal. My scheduled pick-up was changed way later than I needed it to be, then the representative attempted to barter the pickup time to be right at opening. I needed it to be 0530 AM, an option that was viable on the website, when scheduling the rental. That Thursday I drove down to the location and thankfully the employee I worked with was able to allow me to pick the truck up a day early, as well as upgrade the size, all at no additional cost.
Jacob M.The lady here was extremely friendly and helpful. I wouldn't go anywhere else!!
Mark B.Great customer setvice....very nice people....I highly recommend them.. Raymond J Reiss
Raymond R.Excellent customer service!
Dawn E.The customer service interactions at this location are exemplary and very accommodating.
Philip O.Sorry but couldn't remember the lady's name upfront but she was really nice.
Brian L.Great customer service! Will rent again next time I'm in Wichita for work.
Andre S.I don't think you could do any better. Heather was incredibly kind and went above and beyond for me. When I didn't arrive on time, she called me and heard about how my day was going (terrible) and she rescheduled my pick up time plus sent me a link to YouTube video so I could pick up after hours. She made sure I was all set and even offered her after hours number in case I had trouble. This location is THE BEST at customer service. She turned my awful day around and I absolutely appreciated her efforts.
Melissa S.I did an after hours drop off at this site and it was very easy and quick
Michael P.This is my favorite Uhaul location! Liz and the team are great to work with and provide OUTSTANDING customer service. If you need a storage unit or need rent a truck or trailer for your move, Westside Storage is the only place to go.
Robert J. | Overall ExperienceThe facility is fantastic. It is very cleaning everyone is very helpful.
Roy R. | Overall ExperienceI would totally recommend this storage facility. After a year in a climate controlled unit my things hardly even had dust on them. They are not the cheapest but definitely worth it.
Greg B. | Overall ExperienceBest storage unit in town it is the cleanest and smells real good!
Pamela S. | Overall ExperienceI required a climate controlled unit and found this facility exceeded my expectations. Very clean inside and out, meticulously maintained, and very knowledgeable and friendly experienced staff. A+++
larry v. | Overall ExperienceGreat people on site and great storage facility
LeRoy C. | Overall ExperienceLiz and the team provide excellent customer service! Highly recommend this location for storage and rental needs!
Mark Z. | Overall ExperienceLiz is always so friendly and helpful. She made everything so easy.
BRANDI C. | Overall ExperienceSuperior customer service and very clean and convenient facility.
Mark J. | Overall ExperienceLiz Feiock at Westside Storage was wonderful. She runs and maintains an extremely clean and secure facility. She was always friendly and professional. I will recommend Westside Storage to everyone.
Greg S. | Overall ExperienceI will definitely be happy to recommend your services. The staff is extremely friendly. thank you very much!!!
Digna B. | Overall ExperienceThey were courteous and extremely helpful with my moving in to the unit. I would recommend them to people.
Privacy R. | First ImpressionsLiz was great! My online reservation didn`t transfer correctly but she remained professional and friendly. The unit was clean and ready for move-in. Everything was smooth. Highly recommend!
Privacy R. | First ImpressionsLiz was very helpful contacted me with updates on my arrival/move-in. Very professional friendly to me my family during the rental process. Very nice place!!
Privacy R. | First ImpressionsIt was a good facility got a courtesy call but found out the facility was all the was across town, so had to cancel and get a storage facility closer to our new home
Privacy R. | First Impressions