Comentarios de los clientes para Westpointe Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Westpointe Self Storage

Clasificación general:

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Kim E.
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El cliente no dejó un comentario.

Jamie L.
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I put 7$ in it and drove a total 6 miles. From where I got fuel to drop off was 2 miles yet I was charged more fuel and was touching full mark. If you are going to let it set out side and warm up then charge me for it is bs. Weather is not my fault

Shay J. | Overall Experience |
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The staff at this facility is incredible! Chip has become like family to me. Thank you all so much.

RANDY L.
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El cliente no dejó un comentario.

AMY F.
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El cliente no dejó un comentario.

Mary T.
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maybe get a parking lot

Lowell D.
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Chip and daughter are always great to work with!!

MICHAEL E.
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I was very impressed by the courtesy and professionalism. Everything was checked and verified. I felt very confident when I left this location.

DEBRA J.
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El cliente no dejó un comentario.

RODNEY N.
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El cliente no dejó un comentario.

Richard M. L.
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when i brought back my rental trailer it was after hours. I did not feel comfortable in leaving the trailer outside the fence. I was able to get inside when a storage customer let me in and out. The next day i called the office and tried to tell the lady what i had done and she was rude to the point of telling me to come by after my wife's surgery was completed. I came by the office on the way home and was greeted by a gentleman who began to dress me down an explaining the procedures and talking to me as if i was stupid. needles to say i will never use that site again. both the individuals need some customer relation training.

CHRISTOPHER C.
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El cliente no dejó un comentario.

CHARLES E.
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El cliente no dejó un comentario.

JOSEPH H.
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This is the best place to go in the state for all you're needs for storage and moving. I've been doing business with these guys for awhile now and will continue to use them. Service is great! Very friendly! And a family environment.

BRITTNEY D. | Overall Experience |
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Everything was great. They were always great every time I needed something. I highly recommend them.

Kristina P.
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This location was wonderful to drop off the rentals because there was a designated drop location and key drop box.

Carlos C.
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El cliente no dejó un comentario.

MEGANN S.
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El cliente no dejó un comentario.

Cathleen O.
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El cliente no dejó un comentario.

OWEN AND OR CAROL T. | Overall Experience |
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El cliente no dejó un comentario.

VINCENT P.
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Very professional

GUY F.
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El cliente no dejó un comentario.

AYMEE H.
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Chip was friendly, very accommodating, explained all details, rules, return location, miles, fuel, very very professional. He is a keeper

Jordan B.
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El cliente no dejó un comentario.

Jerry W.
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El cliente no dejó un comentario.

BRIAN R.
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El cliente no dejó un comentario.

MICHELLE T.
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El cliente no dejó un comentario.

Lorinda R.
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El cliente no dejó un comentario.

MATTHEW W.
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El cliente no dejó un comentario.

Jacob C.
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I ran into a problem with moving into my new house and Westpointe was incredibly nice about my need to extend the rental by a couple of days which helped tremendously.

Daniel P.
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El cliente no dejó un comentario.

Glen M.
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Great experienced people !!!!

Kip H.
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El cliente no dejó un comentario.

Glen M.
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El cliente no dejó un comentario.

JACOB K.
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El cliente no dejó un comentario.

Steve C.
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Chip was very professional and well informed on uhaul , a great asset.

Amanda B.
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Truck cabin/floorboards were dirty. Awkward location with trucks parked in an unpaved field/lot. Contactless pick-up seemed overly complicated and poorly communicated. They didn't notify us that they didn't have the furniture dolly we reserved until right before closing the day prior to our pick-up and made no effort to assist in finding a replacement or alternative solution. (We ended up just eating the cost and buying one - for a one-time move - from Lowe's.) When dropping off, noticed that the office was closed though their posted hours indicated they should still be open (and as we'd been told they would be, in case we needed assistance during drop-off.)

Zachary G.
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The gentleman that helped me was very kind and helpful.

GEOFFREY W.
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Did the drop off via online , this was a new process to me but overall liked it . Especially since the location for the drop off was closed when I arrived . So the online check in of the truck was a great resources

Timothy S.
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Those trucks get horrible gas mileage.

Jerome R.
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Great Customer service

Brian T.
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One person on duty was very knowledgeable and helpful. Could consider adding a helper to shorten wait at busy times.

DONNIE T.
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Chip is the best Uhaul owner in the Oklahoma City Area and the Yukon Area..

CYNTHIA M.
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El cliente no dejó un comentario.

Melinda C.
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El cliente no dejó un comentario.

KELLI A. | Overall Experience |
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Always excellent service have used them multiple moves as well as storage!

Clifford A.
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Fan for heater didn't work very cold,to much play in steering wheel

WENDY M.
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El cliente no dejó un comentario.

Richard P.
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The truck was old and not in good condition, but it got the job done. Luckily I did not have far to go. The staff were friendly and helpful.

DOYLE T.
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Great trailer

Lisa E.
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They were friendly and efficient

William M.
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El cliente no dejó un comentario.

Richard M.
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Your online apps allowed the person to meet me in the lot, inspect the trailer, and handle all the paperwork with his phone. Well done!

DANA G.
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El cliente no dejó un comentario.

Albert L.
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El cliente no dejó un comentario.

KIRK S.
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They were super friendly and ready to help us. The rental was a smooth process.

Tom R.
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No problem

CHRIS A.
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I was fortunate and was able to call the day of. Pick up and drop off were both simple. Customer Service was good.

Brett B.
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El cliente no dejó un comentario.

DONNIE T.
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This is one of my favorite locations to get a truck also Chip is an outstanding guy and makes sure he handles all our needs!!!

TRACY R.
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El cliente no dejó un comentario.

Jerome R.
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Friendly, helpful and caring

jesse D.
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U-Haul truck had an engine misfire at idle. Engine would stall occasionally. Brought issue to attention of rental location before leaving. They did try to find another truck but no one near by had on available. Used truck anyway and put up with issue.

CARISSA L.
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The person who helped me was very nice and helpful!

Carla W.
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I've always had a great experience renting from this location.

MARIA S.
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El cliente no dejó un comentario.

Jared T.
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El cliente no dejó un comentario.

Dean H.
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Geo-location area for the truck pick up was a little small. Had to get right next to the building.

BRANDON K.
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Great customer service! Last minute rental with no problems! Thanks guys!

Jo H.
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take out the $19.95 a day hype since it is not in the options any longer.

CLIFFORD A.
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El cliente no dejó un comentario.

JANETTE S.
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Service was excellent, efficient

ROBERT M.
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El cliente no dejó un comentario.

NORMAN L.
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El cliente no dejó un comentario.

AMOS D.
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Great customer service and ease of rental pickup.

Michael C.
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El cliente no dejó un comentario.

Bryan L.
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Very friendly and helpful with the mobile app

Bryan B.
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Location staff were very informative and helpful. The location is extremely easy to maneuver a truck pulling a trailer.

LINDA P.
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Tina was very helpful. She explained everything carefully and answered my questions. Tina made renting a UHaul an easy experience.

Craig P.
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El cliente no dejó un comentario.

Wally F.
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Buisness was closed when I arrived, website was easily navigated to do my return on line!

Thomas S.
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El cliente no dejó un comentario.

BRANDON K.
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El cliente no dejó un comentario.

jill M.
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NA

CLINT C.
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Can't think of anything

ROSEMARIE K.
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El cliente no dejó un comentario.

Dan R.
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El cliente no dejó un comentario.

GREGORY P.
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El cliente no dejó un comentario.

DONNA B.
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El cliente no dejó un comentario.

Seth B.
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Be clear up front in terms of cost and availability. I had to go to three UHaul places to get a car hauler to start with. I had one reserved in fort Stockton and that fell through. This has been one huge disappointment in UHaul. I will rent accordingly in the future. Seth Browder

Jeffrey W.
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El cliente no dejó un comentario.

elisse S.
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I made the reservation online and received the pricing; somehow when I got there day of, the price had increased $500, them knowing that you are stuck and need the moving truck. When questioned, short answered and moved on to other customers. Attentive customer service improvements needed, not to mention that I didn't get my moving blankets, of which I was charged for. Yes, I could have driven all the way back over there to get them, but already beyond frustrated!

ROGER S.
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El cliente no dejó un comentario.

JOSEPH K.
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Pretty abrupt about getting the insurance about if a blown tire i.would be responsible for it upfront

JOSEPH S.
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El cliente no dejó un comentario.

KIMBERLY L.
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Gentleman very helpful!! Excellent customer care and you can tell they are concerned that you have everything you need. I will not hesitate to use this location again. Everything was great. You have a wonderful staff. Kim

ROGER L.
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Chip is a super cool Dude!

Brian S.
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Great experience!

David I L.
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El cliente no dejó un comentario.

HERMAN W.
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El cliente no dejó un comentario.

HERMAN W.
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El cliente no dejó un comentario.

HERMAN W.
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El cliente no dejó un comentario.

JUAN B.
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I was charged $75 rental deposit which was never refunded

Donald F.
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Truly a touch free experience. The trailer was attached to the vehicle for me and all lights were checked. When I returned it was unhooked for me. I didn't have to leave the vehicle after the initial checkout process in the office. Very pleased with the experience.

Amy S. | Reservation |
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Great service!

Amy S. | Reservation |
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Always awesome! Nice friendly staff!

Donna D. | Reservation |
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I had a great experience! Thanks

KATHRYN P. | Overall Experience |
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Everything was excellent. I will use this facility in the future.

MICHAEL AND OR JENNIFER B. | Overall Experience |
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Chip was great. He made the experience awesome. Very helpful when it was time to leave. He helped me make sure the u-haul car trailer was hooked up correctly. Thanks Chip.

TIMOTHY A. | Overall Experience |
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Chip was great to work with!

LARRY K. | Overall Experience |
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The facility was outstanding

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