Comentarios del cliente para Westchester Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Westchester Self Storage

Grado total:

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Mark F. en

Grado:

El cliente no dejó un comentario.

Andrew S. en

Grado:

Great customer service. Attendant was extremely helpful. This was convenient for us and perfect for our move. Thank you!

William H. en

Grado:

No problems at the 940 Florence location. However, the same cannot be said for the 964 S LaBrea where I was originally scheduled to pick up the truck. My first question when I called to rent the truck was "do you rent to 18 year olds?" I was assured you did. So imagine my surprise when, after walking 1.5 miles to 964 La Brea, I was told they did not rent to anyone under 21. They also cited a temporary restriction on my license which expired last year. And with that they cancelled my order, preventing me from submitting a review about them directly. Conversations with several members of your customer service team proved fruitless because they were unable to reach the La Brea Ave location by phone. A second order was placed for me, this time at the Manchester Blvd location which was changed to the 940 Florence location, again a 1.5 mile walk. Apparently the La Brea Ave shop is independently owned and operated and has the choice of renting or not. It would have saved me a lot of time and walking if Corporate, which takes and assigns the orders, had known that.

Stuart M. en

Grado:

When i returned the truck the person working there refused to take the truck telling me there were to many vehicles there and there was no room. She told me to take it somewhere else. The lady working there was very angry and yelling at me the entire time. Unreal!

Fernando T. en

Grado:

Nothing great service

Alexa M. en

Grado:

Everything was good here. Easy to get to and efficient.

Latisha R. en

Grado:

El cliente no dejó un comentario.

william J. en

Grado:

Great as is thanks to you and your workers

marlene D. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

Love this place! They make everything easy and do it with a smile. I'm a repeat customer and will continue to use this location EVERY TIME I need a UHaul!!!

Bankole O. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

El cliente no dejó un comentario.

Georges L. en

Grado:

Clean a little better the floor of the truck

Walter B. en

Grado:

Everything was great however I fell asleep inside the back of the truck and upon waking up 14 small birds where on my shoulder. At first I was astonished however these birds were very kind and they helped me move my products from the truck into my storage unit. One of them passed gas on my father which gave me a good laugh. I locked them in my storage unit with plenty of bird seed. I hope every U-Haul truck comes with a gassy bird flock!

LEE C. en

Grado:

The new “phone “ system is a pain, you can’t get a good look at the pictures of the truck when you’re inspecting at check out, and what if I don’t have a phone with me??

Sally R. en

Grado:

People who provided check in were excellent. Liked the software.

Desiree A. en

Grado:

The young woman had her hands full. It seemed like everyone came at the same time and the phone was ringing. She handled it all very professionally. This was my second time there because they gave great service the first time.

charlie C. en

Grado:

Excellent service great guys

Larry G. en

Grado:

Always a pleasant experience from this location.

Evan B. en

Grado:

This place is a class act. Great employees!

Justin C. en

Grado:

The customer Service specialist onsite was excellent very helpful and sweet. However the facility itself was nasty. No waiting area. The truck was filthy had bugs stuck all to the front of the vehicle. The inside of the vehicle smelled like wet dog. The customer service rep onsite said they have no access to water to clean the vehicles. She asked me to return it to a separate location.......

JOSELITO D. en

Grado:

Great Service

mike N. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

I was very happy with the staff the vehicle. The whole experience was excellent.

Stefan M. en

Grado:

El cliente no dejó un comentario.

Jeffrey S. en

Grado:

The phone based check out this took longer than I expected. Technology is nice is it works. I much preferred returning the truck. The person who helped us was kind, efficient and friendly.

Clinton S. en

Grado:

El cliente no dejó un comentario.

Tyler O. en

Grado:

Friendly associates.

Robert L. en

Grado:

Customer service at this location was excellent

Lynly F. en

Grado:

El cliente no dejó un comentario.

Patrick O. en

Grado:

Truck was ready on time, clean and the rental process was straightforward and hassle-free. Customer service was friendly and good, would definitely go to them again!

David C. en

Grado:

El cliente no dejó un comentario.

Thomas D. en

Grado:

El cliente no dejó un comentario.