Comentarios del cliente para West Coast Self Storage Sheridan Beach

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de West Coast Self Storage Sheridan Beach

Grado total:

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Firew K. en

Grado:

El cliente no dejó un comentario.

marissa M. en

Grado:

El cliente no dejó un comentario.

Corin L. en

Grado:

Best staff ever!

Whoe Kyun K. en

Grado:

No. Because the employee who was on duty. They should be more like pro while they are on duty regardless that is their temporary or permanent job. You do services for customer. Customers give/pay you money.

Zach D. en

Grado:

Carol (manager) allowed Phil (employee) to man his location for the day without supervision which was a disaster. Phil needs to be properly trained before going alone. He didn't even know how to use a scanner or login to the uhaul network. The keys he gave me did not unlock the truck but instead unlocked the lock box that keys are deposited into after hours. I opened the box myself, found the correct keys, locked everything up properly, and returned them to him. It didn't even phase him that that was a huge error. Also, the store was abandoned until 1:15 with a be back soon sign despite my 1:00 reservation and he was so slow that I did not leave the building untll 2:00 which made moving that much more challenging. 100% will never go back to this location and will tell others about it. Get your act together, Carol.

STEVEN N. en

Grado:

When I showed up, there was no one available. I called the emergency number and no one could me. Finally someone came 45 minutes later and I had to wait another half hour because she was a sub in and couldn't find the keys. Ruined my day.

John B. en

Grado:

We received really personable service at this location, much appreciated.

Don L. en

Grado:

We wanted an extra hand truck and furniture moving cart. Uhaul does not provide those items at this location.

Paul L. en

Grado:

Location sucks cause it's a one way street on a massively busy street. whoever worked at the front counter was probably best customer service I've seen in a bit. Very friendly and courteous.

Katie H. en

Grado:

I rent often and I will be using this location as much as possible after the amazing customer service I received there.

Max C. en

Grado:

The trucks fuel was way lower than what they said but I didn't notice until I had already left. I put in extra fuel to make up for it but still was hit by a refueling charge.

Will B. en

Grado:

El cliente no dejó un comentario.

larry M. en

Grado:

El cliente no dejó un comentario.

scott C. en

Grado:

Equipment worked as advertised. West Coast was very helpful and their hours were perfect. It was as good a small move as small moves get.

Jeffrey P. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

If U-Haul wants customers to use a website to for after hours check in, it should work with an Android phone. I have 6 pictures of the mileage and fuel guage that were not accepted as being "recent" enough on my phone. The telephone customer service rep was courteous and professional, but did not have the authority/tools to complete the check in. I arrive at the storage facility (not a U-Haul store) this morning to complete the check in and pay the bill, U-Haul doesn't accept checks. That's just cheap and lazy on U-Haul's part. And that's it for us and U-Haul.

Andrew M. en

Grado:

El cliente no dejó un comentario.

Sixuan L. en

Grado:

It would be really helpful if we were told how the parking brake on the truck works.

Erik R. en

Grado:

Truck was dirty, gas was misstated, Ran like crap, over charged me. Never again. Can you say Rip off?

John S. en

Grado:

El cliente no dejó un comentario.

Daryl G. en

Grado:

El cliente no dejó un comentario.

Alyssa B. en

Grado:

El cliente no dejó un comentario.

Ivan M. en

Grado:

El cliente no dejó un comentario.

Benjamin Reed H. en

Grado:

El cliente no dejó un comentario.

Jingang W. en

Grado:

El cliente no dejó un comentario.

TERIKA H. en

Grado:

El cliente no dejó un comentario.

MARK Z. en

Grado:

El cliente no dejó un comentario.

Joel D. en

Grado:

El cliente no dejó un comentario.

Jonathan F. en

Grado:

Your rep terminated my rental an hour early, while I still had the keys he entered the truck and removed my belongings. When I told him that was wrong of him, he and the property management assistant gave fed me a line saying so what there's nothing I can do about it.