Customer Reviews for Weirton Tire & Auto Center
(U-Haul Neighborhood Dealer)

462 reviews

2408 Penna Ave   Weirton, WV 26062
(Rt 22 Colliers Wy Ext)

(304) 723-3514

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(304) 723-3514

2408 Penna Ave
Weirton, WV 26062
(Rt 22 Colliers Wy Ext)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DENISE BENNETT 
Rating:
1.0

This business should not have uhaul by its name. It's a tire place closed on weekends and woman at counter was horrible. Uhaul should not let weirton tire and auto use their name or logo. Terrible

Edward Soltis 
Rating:
1.0

Customer did not leave a comment.

JENA LINDSEY 
Rating:
1.0

Said we went over mileage but there’s no way. Lost half our deposit.

Aaron Cutright 
Rating:
5.0

First time I rent its .79 cents per mile with 10 days I rent same truck and it's .99 cents per mile. Won't be renting truck again with Uhaul. If location is used you raise mileage cost. No way to keep returning customers!!!

randy thomas 
Rating:
5.0

Change the return process. We should be paid to return it. I am not tech savvy and it took me 90 minutes to get everything done. I had to take pictures of the inside of the truck which I had not used, I had not even opened the door. I just used it to tow a trailer.

cheryl shreve 
Rating:
5.0

I want to compliment the folks at Weirton Tire and Auto for their professionalism and courtesy.

Joseph Blake 
Rating:
3.0

Customer did not leave a comment.

CarlyAnn Rogers 
Rating:
4.0

After hour drop, app worked well

Warren Kalmar 
Rating:
5.0

Windshield washer fluid not spraying on windshield. Driving in snow and wet roads needing windshield fluid to clean to see. Not good

Douglas Minges 
Rating:
1.0

I will never use U-Haul again. You charged me $192. For gave me five hours to have it back and now I’m being charged another $114 for what. I call your damn number, and I get passed from one person to another.

Charles Byard 
Rating:
3.0

Customer did not leave a comment.

THOMAS PAUL DITTY 
Rating:
5.0

Customer did not leave a comment.

anthony falletti 
Rating:
5.0

Kimmy at the desk was AWESOME!! GIVE HER A RAISE!!

ALYSSA KITTLE 
Rating:
5.0

Customer did not leave a comment.

Daniel Ficca 
Rating:
5.0

I was very happy

Wayne White 
Rating:
3.0

Not happy with service. Truck was reserved and U-Haul changed my pick up location. Also, I think I may have been charged for an extra day and this did NOT happen. Truck was one-way and was returned same day. I have emailed to have your company check on my charges. Also, waiting for the pick up location to be fixed by Weirton Tire took and extra hour and 1/2. Weirton tire was very helpful! The communication was lost on your end. Most unhappy. Brenda Brady

Brenda Brady 
Rating:
4.0

The battery died 20 min down the road and we were stranded for 3 hrs. Also, the truck had a horrible vibration in the front end. Not sure if it's a bad tire or bad king pin.

Sergio Diana 
Rating:
5.0

Customer did not leave a comment.

Robert Haddon 
Rating:
3.0

It took over an hour on the phone with customer service to get checked in. I did not receive the furniture or appliance dolly that I paid for, so everything had to be moved by hand.

Michael Robinson 
Rating:
5.0

The trailer had no jack to pick it up onto the vehicle, this was very inconvenient. Also the hooks on the unit were bent inward making it difficult to hook up. This was in no way the pick up locations fault. This is a design flaw of the trailers.

MARK MANTSCH 
Rating:
5.0

10/10 customer service!!!

Annie Truax 
Rating:
5.0

Customer did not leave a comment.

Sharon Kulp 
Rating:
3.0

Customer did not leave a comment.

Wanda Coleman 
Rating:
5.0

Everyone was super friendly and the process was easy including returning. Have referred friends to them. Wonderful!

Colleen Pugh 
Rating:
5.0

Looking forward to doing a trailer pick up here in May 2024

Patrick Johnson 
Rating:
5.0

Customer did not leave a comment.

David White 
Rating:
5.0

Customer did not leave a comment.

Mary Andetis 
Rating:
5.0

Weirton Tire is where I picked up the truck. Great people ,friendly, very nice truck. If I ever need to rent I will choose them again.

EDWARD GRACIE 
Rating:
5.0

Customer did not leave a comment.

IAN HURST 
Rating:
3.0

Customer did not leave a comment.

William Hanna 
Rating:
3.0

Customer did not leave a comment.

franco pinacchio 
Rating:
5.0

Customer did not leave a comment.

ROBERT THOMAS 
Rating:
5.0

Customer did not leave a comment.

Brent Walrath 
Rating:
1.0

Not the fault of the location but the drop off time was very misleading and I was charged a late fee that was supposed to be dropped but again I never received a refund.

Joseph Emerald 
Rating:
5.0

Customer did not leave a comment.

Marranna Quinn 
Rating:
5.0

Customer did not leave a comment.

Andrew Cline 
Rating:
5.0

Customer did not leave a comment.

Brian Koval 
Rating:
5.0

Customer did not leave a comment.

fred davis 
Rating:
2.0

They didn't even get the truck ready for my order before closing for the weekend. Thankfully customer service caught it and they made the situation right!

Amy Shenton 
Rating:
5.0

Customer did not leave a comment.

BRENDA OCOBOCK 
Rating:
5.0

N/A

Dewey Guida 
Rating:
4.0

The check engine light was on in the truck.

Auatin Miller 
Rating:
5.0

Customer did not leave a comment.

Tyler Reese 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN BIRKHIMER 
Rating:
5.0

Customer did not leave a comment.

PATRICK KNIGHT 
Rating:
1.0

Uhaul was terrible. Was filthy dirty and would not get out of 2nd gear. Droive it less than 10 miles and had to put $25 of gas into it. The place was closed on Saturday so had to use a lock box to get the key.

Bruce Aftanas 
Rating:
5.0

Customer did not leave a comment.

stanley pustovarh 
Rating:
5.0

Good job!

shaylynn secrist 
Rating:
3.0

Returned after hours. Only dropped off equipment and put key in drop off box.

Stacey Sears 
Rating:
3.0

Let people know that online pick up and return take a little time.

Carla Hall 
Rating:
5.0

Customer did not leave a comment.

ROBERT POTTS 
Rating:
4.0

Customer did not leave a comment.

BRENDA OCOBOCK 
Rating:
5.0

Nothing. Very professional

Neil VanGelder 
Rating:
4.0

Customer did not leave a comment.

BrookeCounty WestVirginia 
Rating:
5.0

No suggestions completely satisfied

Dan Ficca 
Rating:
3.0

Customer did not leave a comment.

Sean Smith 
Rating:
5.0

Customer did not leave a comment.

ROGER COWAN 
Rating:
2.0

The app told me to go inside to get my key. The employee was not friendly and had no idea that I was supposed to be there. I had ordered (and paid for) a furniture dolly. That was NOT inside my truck. I like the convenience of the online reservation, but the employees at these places need to know whats going on as well.

Harry Norman 
Rating:
4.0

Interior drivers side had excessive dirt and debris on the floor. Both cup holders had a sticky residue inside. Seatbelt adjust lever was broke on drivers side. Customer service at this location is always good.

franco pinacchio 
Rating:
5.0

Customer did not leave a comment.

Nathan Gilmer 
Rating:
5.0

This location provides outstanding service and great equipment. There is nothing to improve.

Jeremy Christensen 
Rating:
4.0

It's a friendly and open environment, very well located. I don't have any suggestions for improvement.

Devyn Phillips 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY A FRIEND-HELMS 
Rating:
3.0

Customer did not leave a comment.

Dan Filbert 
Rating:
4.0

Customer did not leave a comment.

Troy Taylor 
Rating:
3.0

Ripped off in mileage, we traveled 31 miles, was charged for 57

Rick Taylor 
Rating:
5.0

I was not able to take pictures when we dropped the truck off, my phone died but I still can not find the link to register it after hours. I took pictures on my own so please if I can turn those in. We enjoyed the woman at the front desk as well, very nice people. Thanks for everything

KELLY SACKER 
Rating:
3.0

I only wish they got me the right truck so I could have moved all my stuff instead of having to leave atuff behind

DAVID MCDOWELL 
Rating:
3.0

Customer did not leave a comment.

Zachary George 
Rating:
3.0

Customer did not leave a comment.

John Brown 
Rating:
3.0

Customer did not leave a comment.

franco pinacchio 
Rating:
5.0

Customer did not leave a comment.

William Savage 
Rating:
5.0

Customer did not leave a comment.

Janice Godinez 
Rating:
3.0

The truck leaked inside the back and of my decoration got wet and ruined them. The motor was making a grinding noise. I have never had such a terrible experience. My items were ruined and I had to pay to get them ruined. I won’t rent uhaul again.

Wendy Marshall 
Rating:
5.0

The person who help me was very helpful.

Frank Wozniak 
Rating:
5.0

Customer did not leave a comment.

JULIA TICE 
Rating:
5.0

Customer did not leave a comment.

Rob Utt 
Rating:
5.0

Customer did not leave a comment.

Janel Goff 
Rating:
5.0

The trucks are pulled very close together, so there was no way an inexperienced driver could back the truck back into the spot it came from.

Scott Hall 
Rating:
5.0

Always a pleasure dealing with this location.

Faith Heath 
Rating:
1.0

When I picked up the u haul the cab was filthy. The last person to rent had eaten the cab and left not only their trash but also rib bones, french fires etc on the floor. There was also an empty beer can and they had smoked heavily in the cab. They had also broke glass that was all over the cabin area and pull out ramp. I had to clean and disinfect the cab area and sweep out the cabin. They also marked the tank at 1/2 full when it was more like 3/8's full, i have pictures. This is not what I expect from u-haul. Had I not been in a condition where I needed the u-haul I would have walked out and left it there and took my chances with Penske. I have pictures of all of this.

Lowman Roger 
Rating:
5.0

2nd time experience where the Website and Electronic process failed to work.

Cheryl Ashley 
Rating:
5.0

Customer did not leave a comment.

Harley Falkner 
Rating:
5.0

Staff was excellent and very helpful. Wouldn’t hesitate to rent from them in the future.

CHARLES RAMSEY 
Rating:
1.0

Truck was dirty, I was overcharged for equipment I didn't ask for or use and charged 20 cents more per mile than what it said when I reserved

SARAH WALKER 
Rating:
5.0

The staff was very friendly

Mark HILLEGAS 
Rating:
3.0

It took me over an hour to pick up truck. Had to do it through app and quite frankly app is horrible and I won’t be using U-Haul again

Leonard Gibbs 
Rating:
5.0

Customer did not leave a comment.

PAUL COLLIS-MILLER 
Rating:
4.0

Customer did not leave a comment.

Hank Lutton 
Rating:
4.0

Customer did not leave a comment.

HENRY VERNON JR SNYDER 
Rating:
1.0

We traveled about 45 mins for the trailer we needed. When we finally go there, the trailer was buried in snow and before we left we actually used their shovel to clean the trailer off. This process took 1 hour and was very unprofessional. I will not return to this U-Haul. He also charged me the insurance fee without asking.

SELINA PRETEROTI 
Rating:
3.0

Location struggled to find someone to help connect the uHaul. I was required to help lift the unit onto the hitch. I eventually had to get the jack out of my truck to lift and place the unit on the ball. All UHaul rental facilities should have a jack to lift the unit and make it easy to hook-up and prevent injuries.

ANTHONY ANTINONE 
Rating:
3.0

Customer did not leave a comment.

MARTIN SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

Timothy Golling 
Rating:
1.0

I was cheated out of money and my credit and I’m very unhappy

Tiffany Webb 
Rating:
4.0

Customer did not leave a comment.

Timothy Buchanan 
Rating:
5.0

friendly and helpful employees. they answered all of my questions completely. truck was clean and in great condition.

Ed Calvert 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Zemerick 
Rating:
3.0

Customer did not leave a comment.

Walter Ray Fortney 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top