El cliente no dejó un comentario.frank S.
Customer Reviews for Weavers Automotive
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had to stand outside and wait for uhaul to be approved for 30 minutes (thankfully it was at least 25 degrees out) I was also charged a cleaning fee for letting them know that their truck was dirty before I picked it up. niceMichael W.
Nothing at this locationâ€¦rental was extremely easy with no issuesâ€¦.Steven F.
Make sure to include everything requested in the order!!! I had to go to a second location to pick up a dolly and moving pads that were requested 24 hours in advance.Amy A.
A customer service rep, not from Weavers but from a local U-Haul store (3039228914) canceled my reservation without my permission. When I called back, after calling 5 times because they didn't answer, the next representative told me I hung up on them and so they canceled it (from the notes). Yes, that is how phone calls work - she said she could do nothing to help me, I acknowledged that, and went on to try to find someone who could. Got a new phone that would hopefully work better but my reservation is canceled. I'm sorry, but what an asshole thing to do on someone's moving day. VERY unhappy with that representative and her choice to make my moving day even more stressful. If she can't handle a call ending at an appropriate time, then she should not work in customer service or with phones. I wasn't rude, the conversation was over.HANNAH F.
Friendly and fast customer serviceLuis G.
I was charged twiceJennifer F.
have the requested/PAID for equipment within the truck. also reimburse when it's NOT provided.William N.
So nice and professional! Highly recommended.Bailey D.
Hands down Weavers was my best experience with U Haul! Thank you TomJOSEPHCHARLES B.
El cliente no dejó un comentario.brad R.
El cliente no dejó un comentario.DAWN S.
Website reservation system ran into a lot of errors. The gentleman onsite was able to sort it out.Andrew B.
Great job!DWAYNE R.
Things were changed last minute on me, and I understand not every location will have the equipment I reserved, but doing so last minute ruined a few plans the day of and put me behind schedule for packing for the move.Nicholas G.
El cliente no dejó un comentario.Caitlin H.
El cliente no dejó un comentario.Patricia M.
El cliente no dejó un comentario.CELESTER B.
El cliente no dejó un comentario.Isobel H.
El cliente no dejó un comentario.Melody M.
Location was convenient and check-in/service was excellent. The inner cab was not clean. The truck handled well overall.Lawrence M.
Tom is great! Friendly fast and efficient!Steven M.
The drop off location was closed. At first, not sure I was at correct place. But there was an authorized u haul sign in front window. No other trailers were there.John R.
Maintain equipment to a minimum levelTaite R.
El cliente no dejó un comentario.JEFFREY W.
Super easyCelina W.
Help the owner be able to supply more equipment with either fencing or legal help with zoning.Laura A.
El cliente no dejó un comentario.David Q.
El cliente no dejó un comentario.karen O.
Love driving that truck!Hunter D.
El cliente no dejó un comentario.Clayton M.
The keys to the vehicle weren't in the lock box as stated. The owner of Weaver's said the truck was supposedly rented out until Monday, in which case it shouldn't have been rented out to me on Sunday. I tried contacting uhaul several times and got no answer to a phone number that said was available 24 hrs a day. This was unacceptable on uhaul's part. The owner was very nice and had a spare key that he gave us, but he shouldn't have had to do that.Valerie Y.
El cliente no dejó un comentario.Jill C.
El cliente no dejó un comentario.Alyssa V.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Adam D.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.Jerome B.
El cliente no dejó un comentario.Walter K.
My originally reserved U Haul was not available as I reserved, and I was forced to find the only last minute U Haul in the neighborhood, which was a pick up truck instead of a 15 foot truck. Terrible reservation system.Jenna P.
Remind people to release the emergency brake before driving!Laura M.
El cliente no dejó un comentario.Narangoo G.
Weaver's was great in service and checkout. Unfortunately, the truck had 90,000 miles and a lot of wear and tear on the cargo shell. I also had to add oil to the engine halfway through the trip between Colorado and Utah.Steven K.
El cliente no dejó un comentario.Maryanne P.
We had a hard time getting the 8x12 uhaul off and getting the truck out. Very small lot.dave B.
Weaver's did an outstanding job of taking care of me. I had been given the run around by store on Wadsworth and call center. Store on Alameda found my trailer at Weaver's and set up for me to pick up.william H.
El cliente no dejó un comentario.Keith M.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.DEAN P.
Great neighborhood location. Staff was super and easy to work with. Great overall rental!Michael B.
El cliente no dejó un comentario.Summer F.
El cliente no dejó un comentario.jim N.
El cliente no dejó un comentario.SHELDON E.
El cliente no dejó un comentario.Shane P.
Have more car trailersBrian H.
El cliente no dejó un comentario.Anna E.
All good! The gentleman who took care of us was efficient. We were in and out and on the road in no time.Alison H.
El cliente no dejó un comentario.Jennifer S.
This comment is for UHaul in general, not the specific franchise location. The price was too much. I will not use UHaul again because of the high price.David R.
Tom Weaver is awesome!!NATHAN T.
El cliente no dejó un comentario.Gwendolynn S.
Cabin had smoke smellHeather L.
El cliente no dejó un comentario.BRIAN P.
The Weavers guys are awesome! I'll be back for their timely, friendly and accommodating service!Latrice L.
The entire experience was top notch!Nicole P.
El cliente no dejó un comentario.peter B.
El cliente no dejó un comentario.Gregory H.
El cliente no dejó un comentario.Wesely D.
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.michael S.
El cliente no dejó un comentario.Mark M.
Great location. Great owner. Thanks for the help!Gerald S.
Very easy to work with and in a great locations! I would highly recommend!Abby R.
El cliente no dejó un comentario.Anna P.
The inside of the cab looked like it had not been cleaned out after multiple uses. There was animal hair on the floors, the inside window and side mirrors were dirty enough that I had to pull over and clean right after taking possession of it, and the dash and center console and dust and bits of food inside of it. The whole truck needs to be better maintained.Ian Y.
El cliente no dejó un comentario.Elizabeth W.
El cliente no dejó un comentario.John C.
Fast and Efficient. Highly recommend their services.Julien M.
truck interior needed cleaning.Brian Z.
The front desk representative was in a hurry and expected us to read her mind.Taylor D.
Extremely helpful and accommodating to our needs. Very friendly!!MARCIA B.
El cliente no dejó un comentario.Carla S.
El cliente no dejó un comentario.Matthew H.
The service, both on the phone when we made the reservation & at the site where we got the truck, was excellent. Very polite, professional, & easy to work with. Gracias.TINA C.
Super easy and fast to check out and return. Would have liked to know how much it was going to be overall before i paid. It was more expensive than I was originally quoted.KRISTEN S.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.Laura P.
I wish the dealer could be friendly and nice. He was kinda rude.ANGIE M.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Bram F.
El cliente no dejó un comentario.Kelly T.
El cliente no dejó un comentario.David M.
Dramatically overcharged. Made no mention of mileage charges upon rental. Charged for dolly and pads. No mention of that. So initial charge not even close to final charge. Really dishonest. Extremely dissatisfieddavid S.
it was all very smooth!Jane G.
El cliente no dejó un comentario.dave E.
El cliente no dejó un comentario.Adam F.