Quick transaction no complaints !
Joel J.
Customer Reviews for We Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great!!!
WISSAM F.Good people
Benjamin S.Very helpful and kind staff.
Inbar K.Great staff
Benjamin S.Es excelente
Hender P.The guys I picked this up from were warm and accommodating, A+ service
Dillon L.Good men there very professional bilingual recommend
Cesar R.Truck was full of leftover odds and ends from previous users. There was damage to the truck that wasn't documented. The engine oil light came on shortly after using. Couldn't get in contact with anyone when I tried to extend our reservation.
Erik K.the bus had the oil indicator on that needed to be changed. when I took the bus it was not full of gas and I delivered it as it was given to me and they made me an extra charge for gas.
Bryan D.Service was excellent. Great place to do business. Always helpful and accommodating.
Temptec M.The owner was very helpful
Hector R.The person here was so helpful and friendly. Great experience and very straightforward.
Kiana A.The app wouldn't let me chose a pick-up later than 8 am, so I had to pickup when the location was closed. That was very easy, but Some equipment I ordered wasn't included. I went back when they were open and got what I needed and customer service was excellent.
Kim C.Convenient location for our needs. Limited area for parking a large vehicle late at night.
ANAND J.These thieves at “ we gas†at 1344 Westminster st in providence charged me a gas surcharge despite the gas needle NOT MOVING AT ALL!! I have pictures before and after and the gas meter is exactly the same. I brought this to their attention and they gave me lip service, said they would refund that erroneous charge and who would've guess they never did. This location is trash. I've always gone to a specific location in providence and will NEVER use the criminals at “we gas†again. Go somewhere else unless you like being conned.
DAndre M.Nothing the manager was excellent highly recommended
OSMOND W.Their was glass and dirt/sand and weed buds in cab and in back of uhaul was very disappointed it was this dirty I had to sweep it all out before I even used it
Jamie R.We have rented many times at We Gas. They are always pleasant to deal with and very helpful. Would highly recommend them!
Temptec M.The process on your website to return the van was very glitchy and I had a hard time using it. I had to use my friends phone to return it.
Emily T.The check in experience with the app is awful
Michael D.That location is the best we ever rented uhaul from. We see some comments which some times are not fair to We Gas workers. Also on a blizzard day we gas employees can't control the self drop off rental especially when the next customer pick up within minutes from dropping off. Thank you We Gas for keeping uhaul available in that location.
WISSAM F.This is the second truck we've picked up from We Gas and both times they had less than 5 miles of gas in them and we were told we had to get gas from their location to even have enough to drive to our house. The truck we picked up on Monday was a freshly hot-boxed with marijuana, had ashes and green weed all over the dash and seats. The back of the truck had snow and debris in it so we had to clean the truck in order to use it. Overall such a bad experience compared to when we rent from the location at 35 Oxford Street in Providence.
Domenic M.Assure that vehicles been returned before sending messages saying it has not been
GARDENIA P.Fast and simple, will rent again
Paul D B.The representative on location was very friendly, professional, and helpful through the whole process. The vehicle was well-maintained and drove and handled well. I will definitely be coming here again for my next cargo van rental.
Rachael P.They are the best. Very helpful and convenient.
WISSAM F.Cleaner vehicle. Staff did not show up on time.
AARON F.Great experience! Easy and convenient.
Richard P.Very rood to me and the guy was not polite to me or my my boyfriend had to sweet the van out and the was a container in the front of the cap and had to remove it and sweet the van out and removed a on container and had Truble with a over hard door they need to put more cameras in this place
Dennis S.The staff at the drop off was excellent.
Cyrus T.This location has limited room for Uhauls. However they had the one I needed when I needed it. Once the guy arrived I was done in like 10 minutes and on my way.
Joseph L.Excellent perhaps a little more signage otherwise, very happy,
George A.Absolutely the worst experience. I would never recommend anyone to use the We Gas location. The staff was EXTREMELY EXTREMELY rude and refused to let me drop off the trailer, even though I had identified this site and day as the drop off location in my rental agreement. I was rudely told they didn't have room and to take it somewhere else. No kidding, there is no room at all at this tiny location, let alone to be a UHual rental location. I suggested they should have been expecting my drop off as they accepted my reservation. After my refusal to take it elsewhere they angerly pointed to the road and said to leave it and walked away. All I can say is wow, I can't believe those people work with actual customers.
Peter B.Kisa is fantastic to work with and wonderful to chat with while finalizing the U Haul paperwork. There location and staff have always been easy to work with for all sizes of rentals.
Adam O.Everyone was very friendly and helpful, and I had an overall good experience with uhaul. Thank- you.
Kathleen J.Small lot, very little space
Devon C.The man working was so friendly and kind. It was strange that the online attendant asked for 3 different types of verification and made the process much longer. If you needed and/or wanted that information why did you not ask for that earlier when I made the reservation? What a solid waste of my employers time, my time, the very kind man at the station's time, and then my friend's time who had to confirm that it was me. I could have given you all of that information the day before with the reservation, when people were free to give such information The day before online, It made it seem like my passport was enough to allow the reservation was enough, but it wasn't. I would have given my managers number to verify earlier if I had known that I would have waited 10+ min for you to call my friend to confirm it was me. Aside from the initial upset, everything was easy and went very smooth.
Jacob B.The same good service
Timothy S.Sam & crew are the best !
Myron C.We got great service at WE GAS, I wouldn't change a thing. The gentlemen who helped us were wonderful! I would definitely recommend this location to a friend! Thanks again, WE GAS!!
Danielle G.My issue with this experience is based on receiving incorrect pricing info, and in general receiving conflicting information every time I called U Haul. Additionally, I called on Saturday 11/2 and was told a manager would call me Monday, however no one called and now it's Wednesday. I was told that if I return my rental truck earlier than anticipated, I'd be credited for the days I didn't use it. However, I was charged in full and was told I wouldn't be refunded for days I didn't even have the truck in my possession. I expect a credit for refunding the truck on Saturday vs Sunday, as was explained to me in my initial phone call, and I would also appreciate consideration for the fact that I received conflicting information and that on one has reached out as promised. I can be reached at 401-714-1729. Thank you.
Kim M.Only thing it's a little $$ Home Depot has better price
Lizaida R.Excellent personnel!
David D.5 star service!
Jikku S.The alternative person verification gave me a hard time. The person in the chat said that the verification was sent when it wasn't. And the system gave me a hard time because my home address if in RI and my license address is in NH.
Lydia T.Awesome service from WeGas. Will definitely recommend them in the future
Kristina L.The guy was late, when he told me he would be there earlier, said his car broke down, he did the contract on his phone and sent the paperwork via email. The truck stunk like a latrine, and then I was double charged 2 days later. This place sucks!!!
Ava J.Outstanding Service by the two gentlemen who helped us!
Karl U.The guys were super helpful with the return, and they have a gas station there so you can fill back up before you return it! So easy! Thanks!
Jon M.