Reservation was made for a completely different trailer and location pick-up location. NOT HAPPY that I was promised a $15 discount for having to travel further to get a smaller trailer than what was promised to be available for me. Still waiting for my $15 discount that was promised.Donald M.
Customer Reviews for Wayland Do It Best Hardware
(Distribuidor de U-Haul del vecindario)
Wayland, MI 49348
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 8 p. m.
- Sáb.: 8 a. m. - 6 p. m.
- Dom.: 9 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gabriella B.
El cliente no dejó un comentario.KIRK G.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.Kelly P.
Thank you. I always enjoy your service.Bruce L.
El cliente no dejó un comentario.Daniel P.
Two times now i have been over charged. This bill was not what it was supposed to be, almost double, and i called to try and resolve the issue and have yet to hear back from anyone. I will not rent again from uhaulBarb S.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.DOUG B.
I'm glad that I chose this location. It was definitely a much better experience than I have had at other locations.Amy B.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.SCOTT D.
El cliente no dejó un comentario.Lauren C.
El cliente no dejó un comentario.NANCY L.
El cliente no dejó un comentario.Richard B.
Very friendly and helpfulGERALD C.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.Keith W.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.rhonda M.
El cliente no dejó un comentario.MARK T.
I made my reservation online for this location. I received a confirmation and took screenshot confirming this location. I never received any form of message that my location was changed to 68th St. until I arrived at the Wayland location to pick up. Luckily Wayland had A 26 footer in stock that I could use. If they did not I would not have driven to the 68th St. location Where I did not make my reservation at.CHADWICK MARTIN C.
Vicky did a wonderful jobBarbara R.
El cliente no dejó un comentario.Diann W.
El cliente no dejó un comentario.Sarah R.
El cliente no dejó un comentario.Barbara G.
El cliente no dejó un comentario.Biff S.
Great customer service.Robert M.
El cliente no dejó un comentario.JOSH A.
El cliente no dejó un comentario.Randel S.
Easy to work with, friendly people.corey H.
El cliente no dejó un comentario.betty G.
Zach in Wayland was very friendly! Great customer service!!Tammy H.
El cliente no dejó un comentario.Mike C.
El cliente no dejó un comentario.HAROLD S.
El cliente no dejó un comentario.Alex O.
Equipment was well-maintained and interior of trailer was clean, but the exterior was pretty muddy on the fenders. Overall, excellent experience regardless. Very friendly and capable help from Bill, and outstanding location to rent from.deborah R.
El cliente no dejó un comentario.Bill S.
El cliente no dejó un comentario.BRUCE C F.
El cliente no dejó un comentario.Donna M.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.Kurt S.
El cliente no dejó un comentario.CHELSY F.
Excellent service - fast, convenient, friendlyDAVID V.
El cliente no dejó un comentario.Crystalyn C.
The desk clerks were kind and helpful. It was a smooth process from start to finish. Would definitely recommend!Lisa M.
Dude at the counter in the morning had hella additude, dude at the end of the deal was good tho, but man that first guy, fuck that dudeMichael G.
Apparently my trailer was due at 9 and someone else wanted it at 10. I wish they had called me at like 9:30 or something, it probably would have been better for everyone. I thought I had all day. I understand why you charged me the extra day, but i think it could have been avoided if you called.Tyler E.
El cliente no dejó un comentario.RICHARD M.
Always good people at Wayland Hardware!KENNETH MARION S.
El cliente no dejó un comentario.DONNA D.
Everyone was extremely helpful with the rental process. No hitchesâ€"all went well. Thanks to the wayland staffKEVIN N.
El cliente no dejó un comentario.JIM F.
Friendly and fast serviceChris B.
El cliente no dejó un comentario.scott D.
El cliente no dejó un comentario.Joshua K.
El cliente no dejó un comentario.clarence S.
El cliente no dejó un comentario.Tammy R.
El cliente no dejó un comentario.JIM F.
El cliente no dejó un comentario.BETH B.
El cliente no dejó un comentario.James B.
The tailgate on the trailer was bent from prior use. It worked okay, but probably should have been repaired/replaced before renting it out.Michael S.
First time I have used a U haul. Bill was very informative and helpful. Awesome experience will use again!Bonnie T.
Associates were very rude and dismissive within the entire transaction and kept messing up the online special I capitalized on. The associates kept telling me I was going to have to pay about $70 more than my online reservation for a one-way in town special. Lastly, the ramp was jammed inside the truck when I went to load and would come out any farther than 2 to 3 feet. Returned truck back to the store for the associate to pull it out slightly and run backwards until it released and said I got it out your good! The rest of day using the truck the ramp gave us a problem both in and out of the truck! Worst Uhaul truck and experience ever!LADISLAW K.
The gal over the phone was a bit rude, but the young man I worked with at the time of dropping off was a joy to work with!brian T.
El cliente no dejó un comentario.donald L.
El cliente no dejó un comentario.TODD Z.
Make sure your truck's are clean @ take out.denise K.
El cliente no dejó un comentario.Laura B.
El cliente no dejó un comentario.laura M.
El cliente no dejó un comentario.Thomas B.
Need a place to wash your hands after unhooking trailer.Danielwilliam P.
El cliente no dejó un comentario.KAREN C.
The trailer was in very good shape and easy to hook and pull. Served our purpose extremely well. Nice people to deal with as well.Greg B.
Just keep on keeping on great jobBILL R.
El cliente no dejó un comentario.alex M.
El cliente no dejó un comentario.Gary W.
See below.BRIAN R.
Quick, easy and friendly!!Christopher V.
Nothing to addMICHAEL S.
El cliente no dejó un comentario.DEBBIE A.
The Check in did take awhile but when I returned the trailer it was in & out.Paul B.
El cliente no dejó un comentario.HAROLD O.
El cliente no dejó un comentario.Caleb B.
El cliente no dejó un comentario.vance W.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Samantha G.
El cliente no dejó un comentario.Larry K.
Right tire tie down strap was stuck under roller bar. We had a real hard time getting it loose. Everything else wasin perfect condition.lloyd J.
El cliente no dejó un comentario.Sheldonleonard K.
You don't need two other peoples names and phone number other than mine and my credit card number or my email make it to much not good for business.DAVID W.
El cliente no dejó un comentario.Joe S.
El cliente no dejó un comentario.linda L.
El cliente no dejó un comentario.josh B.
Outstanding staff - very prompt to answer questions and help with the reservation process. Best customer service!jim S.
The truck I had needs wiper blades.Mike G.