Customer Reviews for Ward Trucking
(Distribuidor de U-Haul del vecindario)

196 comentarios

1745 Dr Martin Luther King Jr St   Indianapolis, IN 46202

(317) 271-7863

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Domingo:
    12 p. m. - 3 p. m.
Horario especial
  • 9/24/2021: cerrado
  • 9/27/2021 - 9/30/2021: 9:00 a. m. - 5:00 p. m.
  • 10/1/2021: 9:00 a. m. - 6:00 p. m.

Servicios en esta ubicación:

Contáctanos

(317) 271-7863

1745 Dr Martin Luther King Jr St
Indianapolis, IN 46202

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 1 p. m. / 2 p. m. - 6 p. m.
  • Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
  • Domingo:
    12 p. m. - 3 p. m.
Horario especial
  • 9/24/2021: cerrado
  • 9/27/2021 - 9/30/2021: 9:00 a. m. - 5:00 p. m.
  • 10/1/2021: 9:00 a. m. - 6:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Tiffianie K. 
Clasificación:
5.0

Keep up the good work

JOSEPH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HTUN TINT A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Philip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robericous T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL N. 
Clasificación:
2.0

Have clear signs where to walk in to get service and have representatives use clear communication, keeping in mind this could be the customer's first time renting from Uhaul.

ASHLEY L. 
Clasificación:
1.0

My truck mirror fell off while the truck was sitting. I didn't hit nothing, nothing hit me. U-Haul brushed it off as a accident. Terrible and dangerous. I paid the full bill, bit I will never rent them again.

Derrick H. 
Clasificación:
4.0

Staff member was very good. I forgot 2 wrenches to remove a bolt locking down the trailer's hitch. He found a couple wrenches to allow me to disconnect the trailer from my vehicle.

Mark F. 
Clasificación:
1.0

Reservation was put in and still was moved to a differenct location far away, then by the time I got the email I didn't have time to make it to pick up the truck. I called and they only had the next day available. Made me change my entire weekend around and things that were already planned.

Tiffany M. 
Clasificación:
5.0

Quick and easy. Quick customer service. Truck was in good shape.

ROBERT N. 
Clasificación:
2.0

Switched our reservation to a 40 min drive location away from us. Charged us for three days even tho we had it for two.

Michael P. 
Clasificación:
3.0

The uhaul app for checking in was not working. Would not allow me to upload photo of clean uhaul. Had to select not clean. Getting final pic for drop off was frustrating. Wasted about 30 minutes. Glad it was not nighttime. The location did not look very safe.

TODD R. 
Clasificación:
4.0

I dropped the trailer off during off hours. No one was really around. There was a lot of space for my trailer.

Marissa E. 
Clasificación:
2.0

I have had nothing but bad experiences from U-Haul. I will never ever use U-Haul again. Rude customer service and they hang up on you. Online system for rental changes the rental time on its own.

Michael D. 
Clasificación:
5.0

Quick, easy, and friendly drop off procedure.

AARON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil R. 
Clasificación:
5.0

Great people at this location! Very friendly.

Wilford R. 
Clasificación:
3.0

A little better communication on behalf of the personnel one person says it's OK the other person says it was canceled then I received a call that I was ready to be picked up up there so I went back and picked up the trailer bad communication

Ronald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brittney D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Josh R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS P. 
Clasificación:
5.0

Ward Trucking had the trailer we reserved ready for pickup when we arrived. The guy working there was polite and helpful. They did great, and the service was excellent! My only frustration is with Uhaul one-way rental online reservation process because it is deceptive. They should not ask you where you want to pick up a trailer from if they fully intend to make you get it from somewhere else. I had to drive a 30 minute drive to pick up from downtown when I had requested a suburban pickup site that was closer.

MONIKA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip B. 
Clasificación:
4.0

Difficult to find where to go, a sign coming from the street would have been helpful

JEREMY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samantha S. 
Clasificación:
2.0

Booking was challenging, operater booked wrong day initially, after I was sent my confirmation, and a barage of phone calls was able to get it corrected only to get a text evening before move that changed pickup location and inconveniently the time! The help I had couldn't make it and I was forced to pay someone else

James W. 
Clasificación:
5.0

Nothing the consultant was great got me everything i needed and information to stores and locations for items i was going to need.

Kevin M. 
Clasificación:
1.0

I will never rent from Uhual again. We had reservations for over 2 months and the day of our reservation comes and they don't have any of our equipment. The manager literally leaves to go home while the young college age kids stare at us and literally say they don't know what to do. We then have to do their job for them to find equipment all over town putting our out of state move a day behind and lost all our movers that were supposed to help us. We got nothing in return for our troubles. Uhual.has gone down here severely and I would never recommend someone to use them. Spend more money and go somewhere else where you actually get what you reserved and good service!!!!!

Cameron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

Very nice and helpful people work here.

Paul T. 
Clasificación:
4.0

The on-line system was a bit cumbersome and confusing, but it worked out in the end.

GEORGE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas K. 
Clasificación:
3.0

Make sure employee show up on time and know what hours and days there business is open.

David F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shayla P. 
Clasificación:
3.0

Returned after hours and the location would not work on the app.

Robert M. 
Clasificación:
2.0

I selected a utility dolly to be in the truck when I picked it up. It was not there. When I returned the truck the employee told me they don't even have utility dollies at that location. Despite this, you still charged me $7 for the dolly. I want to be reimbursed for this.

Jordan J. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDRES EDUARDO E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vanessa A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Warren U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie W. 
Clasificación:
5.0

Great location! Right in the neighborhood! I love it!

ROXANNE B. 
Clasificación:
5.0

Customer service was the best

JERMANE F. 
Clasificación:
1.0

I got ripped off from U-Haul. You guys suck. I will never recommend or refer your company to anyone. When I rented the vehicle and Indianapolis Indiana somebody was returning their vehicle and said that you guys said the gas tank was full and it was actually like a quarter full and they are charged him to fill the whole thing up. And that's what you guys did to me as well. You guys are scams fraud and a fake. The government should shut you guys down. I will never use your service again. You guys suck.

benjamin W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawnte T. 
Clasificación:
1.0

Hiden fees they rape me off

Djalel B. 
Clasificación:
5.0

Great u haul service

Antonio W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORGAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNEDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandee M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyrone W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANJIT S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terrel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

leticia M. 
Clasificación:
3.0

El cliente no dejó un comentario.

IMANI J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad G. 
Clasificación:
5.0

Effortless pick up and drop off.

SAMUEL S. 
Clasificación:
5.0

Easy and affordable!

Austin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI A. 
Clasificación:
1.0

The lady signed my name on the contract, didn't do a walk around or go over ANYTHING. Absolutely no direction with anything, I was left to figure it out on my own online

Cassie C. 
Clasificación:
2.0

Location was not well marked, we did not know what to do with the truck and there were no workers on site

Benjamin N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
3.0

Vehicle was great. People were great. Good job.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Naresha S. 
Clasificación:
5.0

Easy to find and very helpful

Brent S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRUCE R. 
Clasificación:
5.0

Friendly people was able to get a truck right away

Kristen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEERYL W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sabria H. 
Clasificación:
5.0

Very fast and quick drop off and helpful

Robert C. 
Clasificación:
5.0

Great job thank you

Deborah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dami S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jing Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

MADISON J. 
Clasificación:
1.0

Your service double booked my truck so it was not there waiting for us. Their location was completely disorganized. Further, it's in a part of town far from gas stations which makes it difficult to fill up the tank after use. You both fail in my book.

Brian R. 
Clasificación:
1.0

I did not receive my full deposit back and it is unacceptable. They told me that I returned the truck Late when I returned the truck way before the time.

ROODSON E. 
Clasificación:
5.0

This was great. Easy to find, navigate and park.

Joe L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luther L. 
Clasificación:
3.0

Truck was not loaded with moving blankets as requested. No one manning the facility so no way to get blankets. Need a refund for the charge of blankets

Jack P. 
Clasificación:
4.0

Fast and easy. No problems at all.

Mike A. 
Clasificación:
4.0

The lady who helped check the vehicle in was very friendly and helpful. She made the process very smooth and we were out in no time. We took the vehicle back cleaner than it was given to us!

Jeff E. 
Clasificación:
5.0

The lady working there was great. Very helpful and a pleasure to be around.

Randall M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kalin J. 
Clasificación:
3.0

Manager was friendly and knowledgeable and they helped me with the trailer. Equipment was maintained and in good shape.

Richard C. 
Clasificación:
5.0

.....could never get them on the phone.... the agent at the 1800 number verified that the location was open and the truck available. the people there were great and the truck clean

Dan F. 
Clasificación:
5.0

Both women that work at this location are great. The rental process was super easy and fast.

SAMONE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique H. 
Clasificación:
3.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

samuel A. 
Clasificación:
4.0

Great personnel at both locations!!! They made the process easy!!!

Franklin H. 
No se han enviado comentarios para esta ubicación.

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