Customer Reviews for WSC Auto Sales
(U-Haul Neighborhood Dealer)

499 reviews

660 Broadway   Newburgh, NY 12550
(at Wisner)

(845) 562-6009

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 562-6009

660 Broadway
Newburgh, NY 12550
(at Wisner)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jared Parsons 
Rating:
3.0

Customer did not leave a comment.

Liza Gonzalez 
Rating:
3.0

Customer did not leave a comment.

Joseph Cavelius 
Rating:
5.0

Customer did not leave a comment.

Miguel Toribio-Matias 
Rating:
5.0

Great customer service at this location. They take your issues very seriously and try to accommodate you.

sal GOLANY 
Rating:
4.0

Customer did not leave a comment.

TROY williams 
Rating:
5.0

Customer did not leave a comment.

Eugene Negri 
Rating:
5.0

Customer did not leave a comment.

Marie James 
Rating:
5.0

Customer did not leave a comment.

Melissa Lopez 
Rating:
4.0

Customer did not leave a comment.

STEPHEN DITMER 
Rating:
5.0

Staff was friendly and helpful.

William Noel 
Rating:
5.0

You need to refund me the difference I over payed

Craig Stewart 
Rating:
4.0

Customer did not leave a comment.

Emy Kamal 
Rating:
3.0

Customer did not leave a comment.

Solomon Tekeste 
Rating:
3.0

They know what they are doing there so the experience is always good... Friendly people and fast service.. Good job..

richard pasiut 
Rating:
4.0

Customer did not leave a comment.

cesar ilagorre 
Rating:
3.0

Customer did not leave a comment.

Andrew Sinor 
Rating:
5.0

You were great but just calling u haul was a nightmare got thru to NJ on the 877 number or what ever it was. Repeatedly tried to get help and got none until one man said I do not take care of this but for you since seems like your not getting any help. Bless this man or I’d have given up Jane ny

JANE E PORUBEK 
Rating:
5.0

Customer did not leave a comment.

Kevin Eschbacher 
Rating:
5.0

Customer did not leave a comment.

Roy Murphy 
Rating:
5.0

Customer did not leave a comment.

Josue Severino 
Rating:
1.0

I dented the van while renting (and I had purchased insurance coverage)...when I brought the van back to return and I told Eric, he cussed, rolled his eyes at me, lit a cigarette, "passive aggressively" blew smoke into my face as we walked out to look at the damage, and tried to make me feel terrible!!! That I ruined his already crappy Saturday, and he already had too many other troubles to take care of!!! Then he "tried" to tell me that my insurance wouldn't cover the dent, that only a traffic collision complete with a police report would be covered, so he continued to try and intimidate me. I've never been treated with such unprofessional behavior!!!

denise oliver 
Rating:
5.0

Eric and company were extremely helpful in our time of need,

Scott Lima 
Rating:
2.0

I got there at exactly 7am. They don't open until 9 am. I said no problem, I'll park it and drop off the key. Here's the problem, WHERE was I supposed to park it? The entrance was blocked by U-Haul trucks and cars. There was no way to get onto the property. I finally drove around the back and there was a little space on the property to park it there. The problem with that, when I tried to do the on-line check in, the area could not be picked up so therefore I could not complete the check in. After numerous attempts I finally called U-Haul. Thankfully the agent I spoke to, said she would note on my record the time I actually dropped the truck off. 15 minute check in! Took me 30 minutes if not more.

DEBORAH RESTO 
Rating:
5.0

Inside was dirty, I had to sweep clean before starting to pack.

William Gonzalez 
Rating:
3.0

Customer did not leave a comment.

Eduardo Herrera 
Rating:
5.0

Truck was ready as promised. Noticed wrong mileage on invoice and corrected it. Excellent service

timothy gadbois 
Rating:
3.0

Customer did not leave a comment.

Peter Luckel 
Rating:
5.0

Everything was perfect

Roselia Marquez 
Rating:
5.0

Eric was excellent and helped me get my rental out right before he closed up.

Jason Texidor 
Rating:
3.0

parking was a bit of a challenge for evening dropoff but luckily found one spot. location was straightforward, and i had no exchange with staff as it was after hours.

BART KEIJSERSKONING 
Rating:
5.0

Customer did not leave a comment.

EFREN GARCIA REYES 
Rating:
3.0

Customer did not leave a comment.

susan miller 
Rating:
3.0

This location was closed when I went to drop off my truck. The driveway was blocked so you couldn’t get in. I had to park the truck in near by parking lot to return it and they didn’t have a drop box for the key. I just placed mine in the mail slot on the door.

Cathryn Gaudio 
Rating:
5.0

Nice experience

Domingo Hernandez 
Rating:
5.0

Customer did not leave a comment.

Roberta Ballard 
Rating:
5.0

Customer did not leave a comment.

Anthony Millero 
Rating:
5.0

Customer did not leave a comment.

Melissa Portalatin 
Rating:
5.0

Customer did not leave a comment.

ANTONIOZ IZAGUIRRE 
Rating:
5.0

1. There was a noise when turning the steering wheel, as if it was running without power steering fluid. 2. The doors unlocked automatically while on the move. There was a noise from the lock on all the doors as if it was trying to automatically unlock the door which was already unlocked. 3. Gas consumption was higher than what I usually am used to. I understand that this would be based on the driving style, but I rent this same make and model from uhaul about 2-3 times a month and usually get 16+ miles to a gallon. In this case it was 14. 4. There was a Crack on the windshield which I submitted pictures of when I did the initial 'before you go' check.

DAMMINT SENERAT 
Rating:
3.0

Customer did not leave a comment.

Tameka Jordan 
Rating:
4.0

Customer did not leave a comment.

ANTONIOZ IZAGUIRRE 
Rating:
4.0

Customer did not leave a comment.

Richard Pasiut 
Rating:
3.0

Customer did not leave a comment.

Robert Evans 
Rating:
5.0

quick and easy to rent a uhaul!

Moises Salinas 
Rating:
4.0

Customer did not leave a comment.

Vincent Cianni 
Rating:
3.0

Customer did not leave a comment.

Jen Hadden 
Rating:
5.0

The truck needed a jumpstart because the battery was dead.

Jenill Nivelo 
Rating:
3.0

Customer did not leave a comment.

Karen Palmiero 
Rating:
5.0

Customer did not leave a comment.

NATASHAA DALEY 
Rating:
5.0

Customer did not leave a comment.

Brian Knapp 
Rating:
3.0

Customer did not leave a comment.

Vivian Bartow 
Rating:
1.0

I drove only to my destination and to the drop off point. The price was pretty high anyway, but some how, I still drove 4 miles over my allotted mileage. Don’t love that. Also, I planned on having moving blankets, which weren’t available upon pick up. I’m not one to complain, but that mileage situation was ridiculous.

tanya perkowski 
Rating:
5.0

Great experience! Friendly staff!

Kimberly A Cannon 
Rating:
5.0

Customer did not leave a comment.

NORINE SCHMIDT 
Rating:
5.0

Customer did not leave a comment.

Jessica Martinez 
Rating:
4.0

I wasn’t able to go back and clicked approve for all pictures too soon. There was no dolly or furniture pads for my rental so I paid for things I didn’t have. That part of this experience was not great but otherwise this was easy and convenient.

Katie Thoman 
Rating:
5.0

Nope everything went well improvement not necessary

Edward Koshar 
Rating:
5.0

Fast and easy

Guillermo Felix 
Rating:
3.0

Customer did not leave a comment.

bradley leavitt 
Rating:
1.0

Worsts worker there charging me 540 dollars for dropping off to the wrong location without telling the fine or even call me nothing, they just kill me today 🙃

Erick ColonVelez 
Rating:
4.0

Thanx for the quick and professional service!

Jesse Hegney 
Rating:
4.0

Keep up the good work

Elizur Vasquez 
Rating:
5.0

Customer did not leave a comment.

David Russell 
Rating:
3.0

Customer did not leave a comment.

James Phillips 
Rating:
5.0

Customer did not leave a comment.

Jessica Cohen 
Rating:
5.0

Customer did not leave a comment.

Richard Rosmarino 
Rating:
5.0

The gentlemen were very helpful and accommodating.

GLENDA CRAWFORD 
Rating:
5.0

Customer did not leave a comment.

Tracy Alfieri 
Rating:
5.0

Customer did not leave a comment.

Donnell Miles 
Rating:
5.0

Customer did not leave a comment.

Erica Pagan 
Rating:
5.0

Very good service thank you blessings

Elizur Vasquez 
Rating:
5.0

Customer did not leave a comment.

Charlie Schunk 
Rating:
4.0

Thé bed if the van was not cleaned out. Service was a bit slow and interrupted by phone calls, etc.

Vincent Cianni 
Rating:
5.0

Excellent customer service

arvial mccaskill 
Rating:
5.0

Customer did not leave a comment.

Cori Bell 
Rating:
5.0

Customer did not leave a comment.

Wnilfrida Jimenez 
Rating:
5.0

Customer did not leave a comment.

Andrew Oliver 
Rating:
5.0

Keep doing what you guys are doing it works

Anderson Kinsale 
Rating:
5.0

Customer did not leave a comment.

Christine Mills 
Rating:
5.0

Customer did not leave a comment.

Juan Alvarez 
Rating:
3.0

The location is very convenient and the staff was very friendly and helpful. I would use them again.

Dianne Dixon 
Rating:
5.0

The service was excellent

deborah simpson 
Rating:
5.0

Customer did not leave a comment.

SCOTT LOW 
Rating:
5.0

Customer did not leave a comment.

Yolanda Alford 
Rating:
5.0

It was fast and easy especially when doing it online.

Felix Jr Baez 
Rating:
5.0

Customer did not leave a comment.

James Hussey 
Rating:
4.0

Everything was great with two exceptions: 1. the check-in process states that the lock box is near the entrance but it's on the side of the building. I'm glad someone was there to help me! 2. The van absolutely reeked of cigarette smoke and the smell clung to everything. I could not have handled this smell if I drove more than the 50 miles I did. Otherwise, I'd use this location again!

Erica Wagner 
Rating:
5.0

No complaints at all - very nice people - the process was quick and the trailer was fine.

Craig Wilson 
Rating:
3.0

This was not the pock up place we wanted to use. It was almost an hour to drive to pick it up. Trailer was leaking water, not very well maintained. Lights held on outside with tape.

Joseph Constantino 
Rating:
5.0

Customer did not leave a comment.

Thomas quaglieri 
Rating:
5.0

Original location wasn’t open so I was rerouted to another location where key was not in lock box. Then had to drive 35 miles away to pick up truck. In all pick up took 3 hours. Complete s*** show.

John Biondo 
Rating:
5.0

Customer did not leave a comment.

Laura Colavito-Agosta 
Rating:
5.0

Customer did not leave a comment.

JESSIE REED-WHITE 
Rating:
2.0

Be more clear about the surcharges, was charged much more than I was told. Also, don’t tell the customer they’ll be charged a fee if the truck is returned “dirty” when the truck was filthy to begin with.

Corey Sjogren 
Rating:
4.0

Customer did not leave a comment.

Abraham Kim 
Rating:
4.0

Very easy pick up. No issues. I just feel that the price was a bit much. I understand supply and demand but wish the price was a bit better.

william mann 
Rating:
5.0

Customer did not leave a comment.

Jeniffer Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Aisha Chapman 
Rating:
4.0

Customer did not leave a comment.

ELEXLEE VANN 
No reviews have been submitted for this location.

Additional Services at this Location

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