Comentarios del cliente para Volusia County Collision

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Volusia County Collision

Grado total:

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Liz G. en

Grado:

The workers were very rude when I came to pick up the van and it is located in a alley-like location where you could not see other UHauls, so I had no idea. The Uhaul place in the next block, Carter Uhaul had a big sign out front. I went there first. The man was a little nicer when I returned the van, but not much. He does everything on his cell. LG

garry W. en

Grado:

El cliente no dejó un comentario.

Samuel S. en

Grado:

Very nice person who worked here

Gary R. en

Grado:

nobody there so I hade to drop the key in a mailbox at the location

Heidi D. en

Grado:

Horrible experience. 8am reservation, I get there at 8:15 to hear about how stupid uhaul corporate is because they don't open until 9. So I sit and wait for the guy that just left in his tow truck to return because he's the ONLY one who can do it. 8:45 we get through that process, only to get outside, in some unweeded, rocky, concrete fill dirt lot when my trailer is in the very back. I ask the guy if it's even safe to back my truck up there. He struggles to get it on the hitch. When I return the trailer, no one is there to help me. I'm told to "just unhook it and leave it". Again, it's very hard to get off my truck since the trailers don't have any Jack's on them. Just a poorly run place!!!

WAYNE S. en

Grado:

El cliente no dejó un comentario.

TOM D. en

Grado:

El cliente no dejó un comentario.

Greg S. en

Grado:

Location was in a car towing yard. Because of this, the location was completely enclosed with 8 foot fence with barbed wired across the top. Could not find how to get in and all the windows had bars on them. After walking around saw a small sign on one windows for U-Haul and knocked on the window through the security bars. The window opened and the gentleman asked us to go to the gate and he would open it electronically. Upon entering the house, I realized it was the office for a towing company. All of the windows were dark with tinting and all the vertical blinds were pulled shut. I felt very uneasy. My wife opened one of the vertical blinds to get some light in the room. While we were being checked out, the gentleman took 6 calls for his towing company. It took us approximately 45 minutes to rent the truck. He also told me the truck we rented was from a "repo". Evidently someone had not paid and U-Haul had contracted with him to get the truck back. Overall I was very uncomfortable with the rental process from that location and if I weren't in a hurry I would have left and rented somewhere else. That being said, I don't think I could have left because the electronic gate was shut and my wife and I felt locked in...literally! I would not recommend this location to anyone. I could not imagine my wife or one of my girls renting from there for fear of their safety. Please call of you have any questions about this rental. We would be glad to discuss it with you.