El cliente no dejó un comentario.
Kellie D.
Customer Reviews for Vista Service Towing
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Personnel was surprised I was charged a deposit since I used a bebit card.
BRENDA B.Insurance was automatically added to my invoice even though I had opted out online and printed out a copy that I had in-hand. Their excuse was: "the computer always does that". It took 15 minutes standing and waiting while they corrected this (no seating). This can be confirmed by the times posted on the charges and reversals. Not so long ago, Vista Towing U-Haul used to be the only location to rent U-Haul from in Moses Lake. I won't be back.
BRENT D.Maybe with enclosed trailers you could provide loading ramps.
Curtis K.lots of damage (scrapes etc) to the exterior of the truck and it had not been washed, however the interior was clean
Kelley P.Awesome Utility Trailer. Top notch service: friendly, helpful, knowledgeable.
SALLY JO S.Nice woman helped me check in quick and easy.
Evan M.Anytime I need a uhaul this will be our preferred location. Nothing to improve on here as well.
Duke D.It was do easy .
jenece M.Dependable service, great customer service answered all my questions. Trailer was ready when needed. Smooth rental process. Awesome utility trailer that tows easily and got the job done!
SALLY JO S.We just did a drop off with our phones so never spoke with anyone at this location
Bryan L.Getting the vehicle was easy and the lady there went beyond just being pleasant making the whole ordeal fun.
Karl H.Very professional the customer service & walk around with the equipment rented
jose B.They were very helpful and immediately took care of the issue I had encountered when it came to the return of the truck.
Amalia D.Good experience over all. Helpful staff. Rented a tow dolly. In good condition. Brake assist helped a great deal.
Timothy H.I wouldn't recommend U-Haul to any one unless they recorded the entire process.
Louis K.The truck briefly lost power steering while turning a corner. This truck is in bad need of a wheel alignment. The rear tires need to be balanced. If this truck is rented out again someone is going to be hurt or killed. FYI I was a professional driver for number of years ( 18 wheelers).
Lawrence S.Truck didn't have full tank of gas was down below quarter tank before I got 10 miles out filled truck up when I drop truck off they checked gas gauge truck was on small down hill slope guy charge me 35 dollar I just put in 70 dollars not right an not happy at all
RAYMOND B.Great customer service.
GILBERT A.We had no problems. We felt the trailer we rented was a good choice for us and it was well constructed.
barb S.The person that checked me In was very friendly. Got me on my way quickly. Great experience.
JEFFREY W.Vista towing in Moses Lake is a great facility with a staff that makes you feel like your one of them
Christopher W.Their computer was down took forever to get the rental and then I was charged more then what I was quoted on the phone when I did the reservation
Helen S.They were closed so these answers are bogus.
Richard C.Great service. The lady was very helpful and friendly. Everything worked perfectly for the tow.
David G.Both staff members were very nice and helpful!!
ANDREA J.Fast and friendly
RUSSELL R.Nothing needed
RODNEY WAYNE S.Very efficient and friendly service!
Brian R.Very friendly staff.
JOHN M.continue the friendly, efficient service.
RONALD E.Fast service and friendly.
Kendra O.The folks @ U-haul went above and beyond, to make sure that I was well taken care of. 5 stars!
JOSHUA B.Friendly and efficient staff
ALBERT H.damaged on top of cab was told it would not leak. Since they put tap on. It rained going over the pass to my destination. water got into the cab and onto my belongings. Not exceptable!!!
DUANE H.This is the second time that I've had trouble verifying the miles on the truck. My phone is the newest Samsung and my camera is great I don't get the problem.
david S.Switched us to a different location, gas in uhaul was only at 1/4 when we picked it up. horrible. We put in $125.00 worth of gas because of this location, we did not fill up uhaul at the end because of this. HORRIBLE customer service.
DANIEL A.If there's not much you can do the people had a great attitude it was easy in-and-out I'm very appreciative of them.
THOMAS C.N/A The service was great and they were super helpful! Will come here again the next time we need a Uhaul.
JACQUELYNNE M.All good thanks
GUSTAVO E.Everything was great thank you.
RANDY N.Always great job at vista
JOSE S.We had issues renting a uhaul this time, with regional office calling to cancel twice, but sure happy we finally got one.
ROBERT D.I was lied to and overcharged. I called and requested 2 extra days. I was told it would be $40 for the truck and $20 for the trailer per day. After i dropped them off I was charged $186. Supposedly it was for the insurance. The issue is I called and they told my one thing and charged another.
CLAY H.The person that checked in the truck was pleasant, but didn't do a thorough job. I took the truck over to put fuel in it, twice! I filled it to the mark that it was at when I picked it up. Came back & he told me it had to go to the next mark. I have to rent another truck in the next 2 weeks, I be sure to go to the other dealer in Moses Lake.
SHERYL C.Literally the worst experience.
JENALLE KAYLEEN W.