Comentarios del cliente para Village Motors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Village Motors

Grado total:

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Christopher B. en

Grado:

This location is awesome! Very helpful and friendly.

Mohamed z. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

Grado:

Ratchet straps that holds the tires down vehicle the ratchet part was worn out really hard to ratchet needs to be replaced

Louis A. en

Grado:

El cliente no dejó un comentario.

BRADY Z. en

Grado:

This location was relatively small in size, so it only had a limited selection. That said, they had what I was looking for and were extremely helpful and professional. They will be the first location I check with from now on.

Robert B. en

Grado:

Got there to drop of truck 2 guys at counter when i walked in, no sooner did I say good morning did one of them say just you are checked in just leave the key on counter. I asked them if they wanted to do a walk around was told they would do it later and i would get an email if there was a problem. so it they say something is wrong it my word against there's . Sorry next time I will pay the extra and go with budget .

David P. en

Grado:

Had to leave the trailer after hours; no problem.

Gerard F. en

Grado:

Nothing I can think of!! You have a very professional, helpful and considerate staff there!

CHRIS C. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Cole B. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

Awful experience. Sent to the wrong location first. Rented for NOON and UHaul changed the pick up time to 3:30pm. If I had wanted it at 3:30 I would have requested that when I made the reservation. The van was not available when we went to pick it up at 3:30. The owner had to call the previous renter twice. He finally arrived at 4:40pm. What a waste of our day. Never again.

Louis A. en

Grado:

great experience

Claudia S. en

Grado:

Im sure there must be so many customers that leave the truck trashed or don't follow through on their end of the contract; but I wish if we did leave it in just as good of condition and back before contract time that we could get a little discount. thats all. thank you

Allison B. en

Grado:

El cliente no dejó un comentario.

john k. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

Darlene C. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

BOB F. en

Grado:

El cliente no dejó un comentario.

brenda f. en

Grado:

El cliente no dejó un comentario.

Jason R. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

This was not the original location to which I had been assigned. Thankfully, I stopped at the Greece location to which Haul had assigned me the day before I needed the trailer. They did not have one. Very disappointed in your scheduling system. However, the guys at Village Motor made things work and work well.

mike J. en

Grado:

El cliente no dejó un comentario.

MARY M. en

Grado:

Get rid of your cumbersome website. Impossible to use

Richard G. en

Grado:

We received 2 different locations for pick-up. That was confusing and the proper location was many miles farther. This caused us to be 5 miles over our original estimate which your company charged us for. The vehicle itself did everything we needed and worked well.

Lorna K. en

Grado:

I am not going to recommend or not recommend this location. It was difficult to find a 6' x 12' trailer in the first place, and impossible to find the next size down, a 5' x 10' trailer. If you advertise such trailers, you should supply them. Not everyone needs or wants the ubiquitous 5' x 8' trailers. I do not know how much responsibility for my unhappy experience belongs to this location and how much belongs to U Haul. The trailer that I rented had faulty light plugs. This resulted in me having intermittent trailer lights for the entire day and dark night when I drove it home. At home, I had assistance from an experienced mechanic who discovered that the small, flat plug had a bad ground wire in it, and the large adaptor plug was also faulty. By using my own adaptor plug, and by applying occasional, judicious applications of a pair of needle nose pliers, I managed to have lights for most of the return trip to this location. Also, how on earth do you expect people to handle your trailers when they do not have a jack on the trailer tongue? This makes it impossible for small-statured people to move them around, and to hook and unhook them temporarily when they have any sort of load in them, especially when they have been loaded according to your instructions, with the weight forward. The service at this location was provided by a friendly, personable man. The equipment was clean. The equipment was not well maintained. The clerk on duty did not seem knowledgeable or confident .in working with the trailers although he tried very hard.

PAULA B. en

Grado:

El cliente no dejó un comentario.

Sherry V. en

Grado:

El cliente no dejó un comentario.

Lewis P. en

Grado:

El cliente no dejó un comentario.

Spencer B. en

Grado:

Everything went smoothly with great check in and customer service.

Christopher B. en

Grado:

El cliente no dejó un comentario.