Comentarios del cliente para Van Mall Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Van Mall Storage

Grado total:

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Rick C. en

Grado:

We are satisfied

Kevin W. en

Grado:

El cliente no dejó un comentario.

Kate R. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

parking poor, office entrance not easily identifiable, office guy friendly but not able to work well with computer record of reservation and big hassle with requirement of scanning my driver's license into my phone to send a copy as a reply to U-Haul message. I don't have a "smart phone", shouldn't be necessary to use one when I am standing in office showing my license in person. There was a scanner/copier right there in the office that could have been used to get a copy of my driver's license if necessary.

Kevin A. en

Grado:

Could not have asked for more support - excellent experience

Mary N. en

Grado:

El cliente no dejó un comentario.

Abel S. en

Grado:

The entire staff was so kind, patient and very professional.

Savannah W. en

Grado:

El cliente no dejó un comentario.

Cory K. en

Grado:

El cliente no dejó un comentario.

Russell D. en

Grado:

Excellent service and truck.

Cindy H. en

Grado:

El cliente no dejó un comentario.

Judith B. en

Grado:

The site I picked up the truck was somewhat difficult to find. More signage would help. Thanks.

Gordon P. en

Grado:

El cliente no dejó un comentario.

Adam L. en

Grado:

Helpful service.

Julian C. en

Grado:

Not a knock against this specific location as they were extremely helpful for correcting a reservation issue, but I reserved a 17' truck for May 26 to pick up at Battle Ground Mini Storage however when I arrived at my 10:00AM pickup there was no truck. The manager at Battle Ground Mini Storage had cancelled my reservation because they didn't have a 17' truck available and I never received a call or email that my reservation had been cancelled. My feedback would be to straighten out the reservation system between uhaup.com and the locations that uhaul contacts with. There seems to be a breakdown in communication between those systems.

KRIS N. en

Grado:

Mishica was very helpful and courteous and made the rental paperwork experience efficient and painless. Thank you!

Edward C. en

Grado:

El cliente no dejó un comentario.

JOANN W. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Bonnie B. en

Grado:

El cliente no dejó un comentario.

Jana T. en

Grado:

I enjoy renting Uhaul from Van Mall Storage. There is nothing I can say to improve that location

Jodi M. en

Grado:

El cliente no dejó un comentario.

Thomas V. en

Grado:

This drop off location closes at 6pm make it obvious on the return paper that the location closes to 6pm, also when I did return the next morning to hand in the keys, the representative said that there is a after hour key drop box for the uhaul truck keys. let the knowledge of the key drop box for after hours also available on the form. actually it could be on the form but uhaul changed the location drop location after the form was already printed, so the information I got was from 1800-go-uhaul customer service, that there is no after hours key drop box, so it would be nice for the next customer if customer service would provide information about this key drop box also, could go with a physical sign at the location of where the uhaul key drop box is. key drop box, key drop box.

Roger L. en

Grado:

El cliente no dejó un comentario.

Hailey C. en

Grado:

El cliente no dejó un comentario.

JASON S. en

Grado:

El cliente no dejó un comentario.

TREVA F. en

Grado:

El cliente no dejó un comentario.

Jana T. en

Grado:

El cliente no dejó un comentario.

Jana T. en

Grado:

El cliente no dejó un comentario.

Larry Z. en

Grado:

El cliente no dejó un comentario.

Josh F. en

Grado:

The facility and the couple who run it were great. It was not their fault they gave me a horrible truck. They only had what they were given by uhaul. I had to have 2 tires replaced before I even left my house because the truck was shaking due to egg shaped tires. After the replacement the Uhaul Mobile tech checked all of tires and said they were all good.

Jana T. en

Grado:

Fantastic. This location is the best!!

Eric P. en

Grado:

El cliente no dejó un comentario.

Sean H. en

Grado:

We did not know the 10ft truck did not have a ramp so we were unable to use the truck but still had to pay for the rental. Its would be helpful to know this in advance.

JANA T. en

Grado:

El cliente no dejó un comentario.

JEREMY R. en

Grado:

I would say this is probably the First time I've had a great time renting a truck from any company including Uhaul. The customer service was excellent!! Thank you.

PHILIP W. en

Grado:

El cliente no dejó un comentario.

JACKIE A. en

Grado:

It was a wonderful experience. The truck was there and ready to go and the managers at Van Mall Storage were so friendly and helpful! I was very thankful for all their help!

SHARON O. en

Grado:

The manager in all fairness to him, did not deal a lot with U-Haul rentals. He had to have two separate people walk him through the transaction. The server went down and we walked away frustrated. We understood his lack of experience, but he needs to have someone with him to train him.

Amber M. en

Grado:

There wasn't any place to park the truck during after-hours. This made it extremely difficult. There was also a disconnect between onions/ procedure between the employees that worked here. While it took me less than 10 minutes to pick up my truck at the Woodinville, WA location, the drop off took over an hour.

Joe Y. en

Grado:

Thank you

dan M. en

Grado:

Everyone has done their part to help me. I appreciate it very much. Thank you, Dan Monagle

Jonathan S. en

Grado:

El cliente no dejó un comentario.

CLIF E. en

Grado:

Great job!

Melissa D. en

Grado:

El cliente no dejó un comentario.

THERESE A. en

Grado:

El cliente no dejó un comentario.