Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)

108 reviews

1700 Celebration Blvd   Celebration, FL 34747

(407) 477-1356

Office Hours

  • Mon: 9:30 am–6 pm
  • Tue: Closed
  • Wed-Sat: 9:30 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 477-1356

1700 Celebration Blvd
Celebration, FL 34747

Services at this Location:

Office Hours

  • Mon: 9:30 am–6 pm
  • Tue: Closed
  • Wed-Sat: 9:30 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Daniel Hulbert 
Rating:
5.0

Keep up the good work. Best location! I wish to thank and give 2 thumbs up to Property Manager Aramis Montenegro for the excellent customer service he provided to me and other clients who were present when I went to pick up the truck. Thank you

Jaime Gonzalez 
Rating:
1.0

Sou cliente ja faz algum tempo, nunca tive nenhuma decepcao com U-HAUL nas locacoes anteriores, porem dessa vez o veiculo estava totalmente sem manutencao, um veiculo com mais de 140.000 milhas apresentando diversos defeitos: * Sem ALINHAMENTO DE DIRECAO ( o veiculo voce tinha que ficar controlando o volante pois o veiculo estava indo por conta propria para os dois lados da rodovia, oiu seja voce nao conseguia controlar o volante. Aluguei por 12 horas ou seja nao consegui terminar a mudanca pois fiquei com medo de dirigir o equipamento, entreguei o veiculo 3 horas depois nao consegui ficar com ele por 12 horas que seria o prazo completo da locacao. Deixando bem claro que nunca tive nenhum problema anterior alugando com U-HAUL.

Paulo Carvalho 
Rating:
5.0

Customer did not leave a comment.

Karan Schriver 
Rating:
5.0

Super friendly and attentive- could not have been easier

Kevin Shayer 
Rating:
4.0

The key box is not easy to access

megan LOTT 
Rating:
5.0

Customer did not leave a comment.

Brendon Ellis 
Rating:
5.0

Customer did not leave a comment.

Cesar Gomez 
Rating:
5.0

Aramis is very nice and helpful. I have used this facility many times and he is always a pleasure to work with

Christine Scalco 
Rating:
5.0

Customer did not leave a comment.

Michael Duwve 
Rating:
5.0

Mark was so amazing to work with. As a 25 year old woman it is easy to assume I won’t be respected, or safe alone, but the team here was so kind and helpful. The truck was in great shape!

Sophia Perez 
Rating:
5.0

Great customer service

Patrick Piteo 
Rating:
5.0

Customer did not leave a comment.

Garrett Siegel 
Rating:
5.0

Customer did not leave a comment.

Phyo Lin 
Rating:
5.0

Customer did not leave a comment.

Marcela Hernandez 
Rating:
5.0

Customer did not leave a comment.

Betzabe Gonzalez 
Rating:
5.0

Customer did not leave a comment.

LUKAS RICHARDSON 
Rating:
5.0

Excellent service

orlando monascal 
Rating:
5.0

Everything was great.

Andrew Tommesselli 
Rating:
5.0

Customer did not leave a comment.

Billy Ramos 
Rating:
5.0

Customer did not leave a comment.

Tracie Fedewa 
Rating:
5.0

Customer did not leave a comment.

Barry Henley 
Rating:
5.0

The truck’s suspension was in need of maintenance. Made for a very bumpy ride, as every time the wheels turned, the truck jumped up and down. The office was great. The staff was friendly and helpful.

Stephanie Foster 
Rating:
5.0

Customer did not leave a comment.

ROBERTO CRISMAN 
Rating:
5.0

Customer did not leave a comment.

Graham Lester 
Rating:
5.0

Customer did not leave a comment.

Thomas Pereira 
Rating:
5.0

Customer did not leave a comment.

James Schouten 
Rating:
5.0

Customer did not leave a comment.

Wilma Rosado 
Rating:
5.0

Customer did not leave a comment.

PHILIPP GEIER 
Rating:
5.0

Customer did not leave a comment.

WAYNE MURPHY 
Rating:
5.0

Communication was great! Transaction was perfect.

Randall Bors 
Rating:
5.0

Customer did not leave a comment.

Cory Miller 
Rating:
5.0

Loved the online checkin/checkout!

John Shaw 
Rating:
5.0

Customer did not leave a comment.

Harriette mayrim Fraticelli 
Rating:
5.0

Customer service was excellent. Aramis was very helpful on two occasions. The truck had rain weather issues. Water was pouring in on both passenger and drivers side due to door seals that kept falling off and causing us both to get wet especially when driving.

Mark Alvarez 
Rating:
4.0

Truck share process sucks

EDWIN BEAVER 
Rating:
5.0

Customer did not leave a comment.

Fabrizio Velloni 
Rating:
5.0

Customer did not leave a comment.

James Perneau 
Rating:
5.0

Customer did not leave a comment.

Breno Aniceto 
Rating:
5.0

Customer did not leave a comment.

Livia Teixeira 
Rating:
3.0

The uhaul had an overwhelming Marijuana smell when you opened the truck cabin. And it was filthy inside the cab. Also the driver side, side mirror was broke. Held on with duct tape and would not stay in place I had to open the window and hold it to see down that side of the truck to change lanes.

Alexis Dye 
Rating:
5.0

Customer did not leave a comment.

Rick Williams 
Rating:
5.0

Customer did not leave a comment.

Robert Guidice 
Rating:
5.0

everything was great. no need to change a thing

Jason Fritzsche 
Rating:
5.0

Very friendly and knowledgeable staff

Shameeka Merrith 
Rating:
5.0

Customer did not leave a comment.

Edinolia Souza 
Rating:
5.0

I actually always thought Uhaul was much more expensive, so I’ve always avoided it. It was well priced and easy check in process. Would recommend to anyone, even on a budget.

Taylor Knowles 
Rating:
5.0

Customer did not leave a comment.

Gabriel Birenbaum 
Rating:
5.0

Customer did not leave a comment.

oscar toledo jr 
Rating:
3.0

I was looking for storage units in the area and when I was inquiring about specific size storage units they asked how many boxes and how much space I believe that I would need, I believe this would be a great feature because I rented a 15 foot truck when I really only needed a van but I just didn’t know exactly what to get sore it would help customers save money and keep coming back to make sure that they don’t over order by getting an insanely large truck. Your lockbox for four keys should be labeled as such instead of just being a black box on the side of the building. All vendor boxes and all drop boxes are labeled as such but not the key lockbox for those picking them up early in the morning or after hours

Ryan Browning 
Rating:
4.0

Great Custoomer Service

KEVIN HARTE 
Rating:
5.0

Customer did not leave a comment.

Daniel Villazon 
Rating:
5.0

Customer did not leave a comment.

Karen Marrast 
Rating:
5.0

Thanks

Donald Winter 
Rating:
5.0

Customer did not leave a comment.

Meadow Pierce 
Rating:
5.0

Please make sure AC is working in the cab of the vehicle

Alyssa Wood 
Rating:
5.0

Vary good talking and behavior excellent

Biju Thomas 
Rating:
5.0

Customer did not leave a comment.

Luiz Gustavo Chagas 
Rating:
5.0

Customer did not leave a comment.

Wagner Galhardo 
Rating:
5.0

Customer service was amazing, and a super smooth experience.

Carol Jass 
Rating:
5.0

Customer did not leave a comment.

Darleen Cheplic 
Rating:
5.0

The truck was clean but old and the engine sounded like it needed some servicing. Its was revving high and not driving well at all. Was not a pleasure to drive. Other than that things were fine.

Philip Cabrera 
Rating:
5.0

Customer did not leave a comment.

Mark Alvarez 
Rating:
5.0

Everything went smooth

Christine Scalco 
Rating:
5.0

Show exactly how much are going to pay. Checking address.

Juan Bernabel 
Rating:
4.0

Cleaner and better maintained vehicles would be nice, but we never expect that at Uhaul anyway.

Philip Taczli 
Rating:
5.0

Did not go inside as i dropped off after hours but appeared clean and nice. Used the phone system to walk through the drop off and they were awesome

matthew follis 
Rating:
5.0

Customer did not leave a comment.

Alecia Buckman 
Rating:
4.0

Great workers very respectable and approachable would visit again thank you

John michel Michel 
Rating:
5.0

The Value Store It manager was very helpful and great to work with. I highly recommend this location.

Michael Sweeney 
Rating:
5.0

Customer did not leave a comment.

Andrea Jambon 
Rating:
5.0

Customer did not leave a comment.

Mason Diaz 
Rating:
5.0

Excellent customer service at this location 👍🏻

Maria Szilagyi 
Rating:
5.0

Customer did not leave a comment.

Daniel Rojo Filho 
Rating:
4.0

Customer did not leave a comment.

Jonathan Papettas 
Rating:
5.0

Nice Helpful Friendly

CHRISTOPHER EVANS 
Rating:
5.0

Customer did not leave a comment.

Terry Brown 
Rating:
4.0

i returned the truck after hours but it seemed to be that this location couldn't handle a 26 foot truck as there wasn't really any place to put it properly but along the curb and the uturn i had to make at the intersection to get to the location was difficult as well for that size equipment but the key drop was nice and i felt secure with the cameras you could see them thru the door and it was well lighted and open area thats the only reason for the 3 stars other than that it was nice and would have gotten 4 or 5 but i didn't speak with anyone either but i am sure they would have been nice as they place was well kept up too.

JULIE HELFMAN 
Rating:
5.0

Too expensive with too many hidden fees and expenses. Gas is reimbursable at lowes and menards so ihaul will eventually update or u fall off the face of the earth. If you wanna stay relevant stay competitive because at menards they start next to a gas station generally speaking and they give you enough to roll out of the parking lot, but gas is on you. Meaning menards doesn’t fill your tank, and if you leave them with a full tank they reimburse you up to 20 dollars. Meaning they get cheap gas refills, and never have to fill it contractually while the customer has less hidden fees and charges.

Trevor Moore 
Rating:
5.0

Customer did not leave a comment.

Jake Hatch 
Rating:
5.0

Everything was great. Gentleman by the last name Montenegro was very friendly and offered great customer service

Krist Parrish 
Rating:
5.0

Great service all round

Geraldine Macnamara 
Rating:
5.0

Customer did not leave a comment.

RICKY RAY SPIRES 
Rating:
5.0

Customer did not leave a comment.

Vanessa Miranda Orellana 
Rating:
4.0

Service with the reservation was excellent.

Michael Lloyd Jackson 
Rating:
5.0

Customer did not leave a comment.

Julie Manhard 
Rating:
5.0

Customer did not leave a comment.

Kevin Johnson 
Rating:
5.0

Customer did not leave a comment.

Charles Michael Foca JR 
Rating:
5.0

Tail lights not working. Drove after dark and three people at different stoplights took the time to let us know they weren’t working. I did let the location know so that they could address it.

Susan Knight 
Rating:
5.0

Customer did not leave a comment.

Rolando Edwards 
Rating:
5.0

Customer did not leave a comment.

Dean Fergusson 
Rating:
5.0

Customer did not leave a comment.

THOMAS STRANGE 
Rating:
5.0

Customer did not leave a comment.

Martrez Kendell 
Rating:
4.0

Customer did not leave a comment.

Carlos A Mercado 
Rating:
5.0

Quick, friendly service. Very helpful.

Craig Aho 
Rating:
5.0

Customer did not leave a comment.

Mohammad Hussain 
Rating:
4.0

My experience was horrible. First of all my pick up time and place was changed the morning of. Not too great when I booked movers THRU uhaul based off my original time. Second, wiper blades were so old they did nothing and when I got caught in the rain it came through the door seal. Lastly, of course my drop off location was changed. Horrible experience. Next time I’ll pay the extra money for a pod.

Lily Hanlon 
Rating:
5.0

Perfect!! Awesome U-service, awesome U-People and awesome U-value.

Yogesh Sharma 
Rating:
5.0

Customer did not leave a comment.

Monica Otero 
Rating:
5.0

Customer did not leave a comment.

Don Eshenroder 
No reviews have been submitted for this location.

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