Comentarios de los clientes para United Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de United Auto Sales

Clasificación general:

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Ame H.
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Very good experience. Very nice people. Truck was very clean and ready to go. Very Satisfied. Thank You !!!!!

gerald P.
Clasificación:

Uhaul destroyed my ubox they suck

Debra S.
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El cliente no dejó un comentario.

Don D.
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El cliente no dejó un comentario.

Eugenia H.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Dennis K.
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The trailer I rented did not have a tongue jack. I was not able to lift the tongue to remove the trailer and I have a very bad back. You need to weld tongue jacks on your heavy trailers and equipment before someone gets hurt and you get sued. Thanks

Kelley W.
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El cliente no dejó un comentario.

Jeffrey C.
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El cliente no dejó un comentario.

Roger H.
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The first truck we were given was dirty and had a check engine light on. We pulled out of the parking lot and it stalled. By the time I could get it turned around and head back to the dealership, it stalled four more times! No discount or anything was offered.

Scott B.
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El cliente no dejó un comentario.

corey B.
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My name is Ella Tamalavicz. I reserved, and rented, the 15' truck for moving on Saturday, September 5, 2020. I was quoted and understood I was paying approximately $40. Twenty-nine for rental plus $10. appliance dolly. I rejected the additional insurance coverage. Today, I found your company charged me $114.!!! Fraudulent! I contacted my bank. The truck was returned filled with gas, and in excellent condition. It was driven less than 12 miles total. Corey Brooks was the chosen driver. Please address any future correspondence to me, Ella Tamalavicz at my email address you have used and have on file. Please address this fraudulent charge at once! I will call the local dealer tomorrow, but I expect your company to correct this fraudulent charge. Thank you. Ella Tamalavicz

Rodney R.
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I did not get the 10 foot truck that I reserved. The afternoon before I got my truck u haul changed my reservation to a bigger truck that I did not need or want. The bigger truck made my move a lot more difficult.

Michelle B W.
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El cliente no dejó un comentario.

John F.
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you did well.

steve C.
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El cliente no dejó un comentario.

Marvin B.
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Very friendly staff Very good equipment I will definitely recommend this uhaul location to my friends

John W.
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We were terrified by the surly, obnoxious representative at the pickup location. Repeatedly: "DO YOU WANT THE TRAILER OR NOT!"

Stanley C.
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El cliente no dejó un comentario.

Ralph D P.
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5 Star ⭐⭐⭐⭐⭐ service, very helpful staff, I would definitely recommend to family and friends, your services was heaven sent, and from me and my daughter, we greatly appreciated it, and may God bless you and your entire staff! 🙏 Ralph D Phillips

danny M.
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El cliente no dejó un comentario.

Nnekka R.
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El cliente no dejó un comentario.

Grant H.
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I have rented from u haul multiple times without issue. This time my reserved equipment was not provided and my pick up location was changed without me being contacted. It is my understanding that this decision was made by corporate and not at the pick up location

Jon M.
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El cliente no dejó un comentario.

April D N.
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Professional courteous staff. Well-informed me about driving truck and returning.

ALEXZANDREA C.
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The person before me left wrappers, cigarette buds & trash in the back of the uhaul. The front had like drink spill stains all over the doors & cup holders. Online only let me upload one picture to show the mess before I rented the truck so I also had to clean it out from someone else's mess before returning the truck because I didn't want blame for it. This is also the 3rd uhaul I've rented with low wiper fluid.

Deborah C.
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El cliente no dejó un comentario.

Debbie L.
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El cliente no dejó un comentario.

Brian V.
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Fast, efficient and friendly

Benjamin J.
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If you are renting Uhaul equipment in Morganton you should do business with these guys. They are the longest running lot in the city, they have great customer service.

Raymond T.
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El cliente no dejó un comentario.

Alfred V.
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El cliente no dejó un comentario.

Paul K.
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El cliente no dejó un comentario.

Samantha F.
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El cliente no dejó un comentario.

andrew R.
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El cliente no dejó un comentario.

Anitra H.
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El cliente no dejó un comentario.

Gene G.
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El cliente no dejó un comentario.

Doris M.
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El cliente no dejó un comentario.

Jerry P.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

landyn M.
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El cliente no dejó un comentario.

Jerry P.
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El cliente no dejó un comentario.

Michael S.
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Everything was great used the 9 foot utility trailer it was in good shape and ready to roll

Rolf P.
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The Pick Up location and the trailer were great, No Complaints. But the Drop Off location needs to improve. Called drop off location during business hours, location did not respond. Location called back after I had already left to return trailer. I arrived and no one was at the location to check me in, inspect the trailer, provide a receipt, assist with parking and disconnect and drop the trailer. A person in the business next door said to drop the trailer next to the others in a muddy field.....it was slightly downhill and lifting the tongue was very heavy and difficult....especially since there is no trailer jack on the trailer and there was no one else to drive the truck forward (at the pick up location they used a dolly Jack on concrete and the location manager did the work.) This is NOT Customer Service, there was NO Service, all I got was a sore back. Disappointed?

Craig M.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

Bradley B.
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I was contracted to return the truck to Quick Mart 2. Upon arrival, I was told I could not leave the truck there and I had to drive it to United Auto Sales because they had contracted to rent it to someone else from that location. When I got there, I could not use the online check in service because the truck was in the "wrong location." I called the 1-800 number, was disconnected at first transfer, called back and told the agent couldn't do anything and he transferred me to a supervisor except I was disconnected again. Now it was after hours and I couldn't call back. I ended up driving back to quick mart and leaving the truck there. They would have to do their own repositioning of the truck. I wasted nearly 2 hours trying to do the drop off location's work for them. I am highly disappointed.

Benjamin J.
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Best location in Morganton. Easy access for dropping off or picking up trailers.

Beth A.
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Excellent and efficient customer service—thank you!

Candace S.
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Make them aware of ramp options. We had a very hard move due to the steep ramp.

david W.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

matthew D.
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El cliente no dejó un comentario.

Patrick L.
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El cliente no dejó un comentario.

Zane G.
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John goes above and beyond to help customers and ensure that there experience is pleasurable.

John S.
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Always good. You can get in and out. Unlike other places you have in Morganton, NC. You should visit them.

zane G.
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El cliente no dejó un comentario.

William R.
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El cliente no dejó un comentario.

William M.
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The location was excellent. Your app was an incredible disappointment.

Frank C.
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I rented a 12x6 enclosed cargo trailer. This trailer was not equipped with a tongue jack resulting in my having to purchase and install one just to be able to handle the disconnecting and reconnecting to the towing vehicle. Why doesn't U-Haul have these already installed on the larger, heavier trailers?

Tim T.
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It felt like I was an imposition and interrupting his day. Very gruff and unpleasant.

Robert D.
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I was pleased! I need a truck on the spur of a moment and I was able to get a truck. The only problem I encountered was actually finding a U-Haul vendor. I spent an hour trying to find a U-Haul vendor.

Kelly M.
Clasificación:

Horrible experience, I will not be using Uhaul again for future moving needs. First off, the location that I selected from U-Hauls website does not exist. It's a closed down gas station. I had to call the 800 number to see if I made a mistake and the clerk told me that my location have been changed but I was never notified. I went to the new location in the clerk working there was extremely rude. The vehicle size I had reserved was unavailable and I had to get a larger truck. The clerk tried to charge me a higher rate for this. Again, I was very dissatisfied with my entire experience.

Mike H.
Clasificación:

El cliente no dejó un comentario.

ernie J.
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Great service! I couldn't have asked for nicer and friendlier people. The owner hooked up my trailer and checked everything out to ensure a trouble free experience. Most definitely would recommend for a seamless rental!

JEFFREY R.
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El cliente no dejó un comentario.

Vince L.
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Everything is well

Keith P.
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Nothing, everything went well. Speedy check-in, help with trailer hook-up and friendly service.

Hector R.
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El cliente no dejó un comentario.

laura W.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

paul K.
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El cliente no dejó un comentario.

Tom G.
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El cliente no dejó un comentario.

daniel L.
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El cliente no dejó un comentario.

Rodney R.
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El cliente no dejó un comentario.

fred P.
Clasificación:

great service

William T.
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El cliente no dejó un comentario.

sam S.
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El cliente no dejó un comentario.

Jerry Dwight H.
Clasificación:

El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

Neil M.
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This was a great, effortless rental experience. The folks at United Auto sales were quick, helpful and got me on the road quickly. Great experience!

Jerry H.
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El cliente no dejó un comentario.

ANNETTE B.
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El cliente no dejó un comentario.

Sean H.
Clasificación:

Thank you

keith S.
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El cliente no dejó un comentario.

fred P.
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El cliente no dejó un comentario.

Lawson M.
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El cliente no dejó un comentario.

ANNETTE B.
Clasificación:

Top notch customer service from sales representative. Very high recommendations!!

Dean B.
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Great selection of clean and well maintained equipment. Friendly and attentive service on pickup and drop off. The best place to rent moving equipment in Morganton.

John K.
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El cliente no dejó un comentario.

Scott S.
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El cliente no dejó un comentario.

freddie P.
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El cliente no dejó un comentario.

David Kevin W.
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El cliente no dejó un comentario.

Dean B.
Clasificación:

I was very disappointed with the return experience. I first attempted to return the trailer to your location at Exxon 1504 Bethel Rd in Morganton. They refused to accept the trailer stating that their computer was down and they couldn't process the return. They told me to take it somewhere else. Even after I told them that I would process the self return using the app. It was clearly a lie and a insult. I then took the trailer to a second location and the business owner admitted he didn't have room on his lot to take it. However he would if needed. He worked with me to find an alternative location a few minutes away. I was happy to work with him. The United Autosales location was easy to access and maneuver around.

Freddie P.
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El cliente no dejó un comentario.

Derrick C.
Clasificación:

I sat up an appointment online for a Friday at 9AM but due to the computers being down I could not pick up the auto-transport at this location. I was provided another location but pick up time was at 11AM. This would not work with my schedule so I had to reschedule for the following day. U-Haul states they will be refunding me $50.00 of the cost so we will see. Other than that I have rented twice from this location not bad to deal with.

Richard W.
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El cliente no dejó un comentario.

benjamin J.
Clasificación:

Great customer service

Sean M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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