Customer Reviews for Underground Computer And Internet
(U-Haul Neighborhood Dealer)

3,962 reviews

456 Parliament St   Toronto, ON M5A3A2
(Parliment and Doctor O Lane)

(647) 317-9352

Office Hours

  • Mon-Sun: 6 am–8 pm

Services at this Location:

Contact Us

(647) 317-9352

456 Parliament St
Toronto, ON M5A3A2
(Parliment and Doctor O Lane)

Services at this Location:

Office Hours

  • Mon-Sun: 6 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great location !! Amazing customer service

Tony R 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
5.0

Customer did not leave a comment.

Amora R 
Rating:
5.0

Customer did not leave a comment.

Dylan D 
Rating:
5.0

They were great. Now that they open earlier (new owners) it is more convenient. They're doing a good job

Don M 
Rating:
5.0

Customer did not leave a comment.

Zhong Y 
Rating:
5.0

Customer did not leave a comment.

Shimona P 
Rating:
5.0

Customer did not leave a comment.

Claude R 
Rating:
5.0

The truck was clean and very smooth. Owner was friendly and explained everything clearly.

Vamsi K 
Rating:
5.0

Very polite. Everything was as expected

Jae c 
Rating:
5.0

Great location and excellent customer service

Tony R 
Rating:
5.0

Everything was amazing , thanks

Ehsan T 
Rating:
5.0

Customer did not leave a comment.

ANGELO B 
Rating:
5.0

Great customer service.

Betty C 
Rating:
5.0

Customer did not leave a comment.

Jenny K 
Rating:
5.0

Customer did not leave a comment.

Ehsan A 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

HAOYANG C 
Rating:
5.0

Fantastic friendly service and great experience all round thanks guys will look forward to seeing you again! :)

Anthony J 
Rating:
5.0

There is an issue with what I was charged. I had it for 24 hours but it looks like I was charged for 2 days of insurance and two days of rental fee. I haven't had a chance to speak with them yet because I just got the invoice.

Peter M 
Rating:
4.0

Customer did not leave a comment.

Luke F 
Rating:
3.0

It was just a drop-off location, not a regular store. It's hard to find it if you don't know the area.

Isadora F 
Rating:
5.0

Quick same efficient service. Thank you, guys!

Rustam U 
Rating:
5.0

As a regular customer this location is the best always!!!

Sue I 
Rating:
4.0

Extremely helpful and friendly staff. He made the entire process seamless

IAN M 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE C 
Rating:
5.0

Customer did not leave a comment.

Richely Z 
Rating:
5.0

Customer did not leave a comment.

Muhammad B 
Rating:
3.0

Customer did not leave a comment.

DAVID D 
Rating:
5.0

Excellent service

Amudat A 
Rating:
5.0

Customer did not leave a comment.

PHILIP A 
Rating:
5.0

Very happy with the great location !

Tony R 
Rating:
5.0

Customer did not leave a comment.

Akhil S 
Rating:
4.0

Good friendly staff and easy transaction

Karan D 
Rating:
5.0

Staff and friendly, efficient and knowledgeable. 10/10 experience.

Sean M 
Rating:
5.0

Customer did not leave a comment.

Akhil S 
Rating:
5.0

You guys are best. I really like the service. Thanks for assisting me so well.

Amandeep K 
Rating:
5.0

Good in person customer service dictates repeat use of any service. This location has incredible staff, warm, friendly helpful service to each and every customer.

Joanna M 
Rating:
3.0

Customer did not leave a comment.

Judy M 
Rating:
5.0

Customer did not leave a comment.

Charbel A 
Rating:
5.0

Van was very old

NOORULLAH M 
Rating:
5.0

Asif was amazing easy to work with

Purab S 
Rating:
5.0

Asif was very kind and helpful. I would recommend working with him. I was surprised that the cost per kilometer was $1.09. I had paid $0.89 per kilometer just two weeks ago at another UHaul in Toronto.

Andrew L 
Rating:
3.0

Passenger mirror would not stay in place so was not usable

Brian F 
Rating:
5.0

Customer did not leave a comment.

Eric A 
Rating:
4.0

Downtown so difficult parking, but that’s the only complaint.

Sean M 
Rating:
5.0

Asif was a real gem to deal with and went above and beyond to help. Would definitely recommend this location to anyone that needs to rent a truck.

Jigar C 
Rating:
5.0

Customer did not leave a comment.

Abdulwahab J 
Rating:
5.0

It took me three tries to get a truck on a one-way basis. The first two were cancelled after booking

Ian W 
Rating:
5.0

Always available on phone, information easily discussed, very professional Would highly recommend

Paul D 
Rating:
5.0

The employee working at the time, Sadhid (sorry if this is wrong) at Parliament location was amazing!

Jennifer C 
Rating:
5.0

Excellent service by new Operators they were really helpful. all the best.

ZAK K 
Rating:
5.0

I was very happy with the service and the truck. Would come back anytime.

Sandra S 
Rating:
3.0

Toooooo expensive

abdelaziz B 
Rating:
5.0

Opened earlier than other location. The guy did very quick procedure and perfect for our moving job. Recommend!

Yushu L 
Rating:
5.0

Good

lewis A 
Rating:
4.0

Customer did not leave a comment.

Lawrence B 
Rating:
5.0

Great client experience from Asif

Efraim P 
Rating:
4.0

Drop off was so easy and quick

Kursad D 
Rating:
5.0

Everything went smooth no complaints. And I appreciate the last minute booking availability

Shane T 
Rating:
4.0

Customer did not leave a comment.

David C 
Rating:
5.0

Ecxelente.no words! Very appreciate

Mauricio Q 
Rating:
4.0

Customer did not leave a comment.

Tevin A 
Rating:
5.0

Customer did not leave a comment.

Nino M 
Rating:
4.0

The truck smells like garbage

ZEEN J 
Rating:
5.0

Excellent location and amazing customer service !!!

Tony R 
Rating:
5.0

Customer did not leave a comment.

Synergy C 
Rating:
5.0

Customer did not leave a comment.

Asif M 
Rating:
5.0

The guy at the desk at the Parliment location was very kind and had everything ready nice and easy!

Stephen C 
Rating:
1.0

The overall experience was terrible. I was unnecessarily charged extra fuel amount. When I asked the person at the location about the charges, he mentioned that Half tank was provided to us but rather it was quater tank. I was asked to be there at location with proof. He asked me to clean the truck again otherwise he will add a cleaning fees and handed over the broom. The truck was already clean but I had to redo it. To be very honest, it was quite embarrassing. Please train your employees to be more professional and willing to help. With this overall experience, I will never book a truck from this location and would never ask anybody to book from this location.

Nikunj A 
Rating:
5.0

Fabulous customer service at the drop off location. A real asset to the organization.

Wendy G 
Rating:
3.0

This and other locations do not know how to answer my question about taking my own transponder on to HWY 407. This is basic information, they should know.

Mark D 
Rating:
5.0

I read I lot of bad reviews and I was worried we wouldn't have a good experience with u haul. Despite my concern everyone was very nice and we got everything we needed in a timely manner.

Avery M 
Rating:
5.0

Customer did not leave a comment.

REZWAN T 
Rating:
4.0

Customer did not leave a comment.

Evan F 
Rating:
5.0

Everything was great and Sadi was terrific!

wing c 
Rating:
5.0

Customer did not leave a comment.

Sadaf A 
Rating:
5.0

Staff are friendly and adapt to situations. Perfect service and location. Recommend this place

Zhongzhe S 
Rating:
5.0

Customer did not leave a comment.

Ibrahim S 
Rating:
5.0

Customer did not leave a comment.

Samuel B 
Rating:
3.0

I had requested a dollie with my rental & that wasn’t available when I came to pick up the truck. So I had to go buy one at a Home Hardware when I wasn’t planning for that extra expense

Patsie V 
Rating:
4.0

Customer did not leave a comment.

Luochuan S 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

Friendly and efficient staff. Very helpful and supportive. I would recommend 100% to everyone.

Edianny G 
Rating:
5.0

Customer did not leave a comment.

Amitesh B 
Rating:
3.0

Customer did not leave a comment.

Julia R 
Rating:
5.0

Customer did not leave a comment.

Christian P 
Rating:
5.0

Saad was really friendly, helpful and supportive.

Saswat B 
Rating:
5.0

Thank you

Kamran S 
Rating:
4.0

Very pleasant gentleman had me on the road in a few minutes, return was very easy with no surprises.

Jackson B 
Rating:
3.0

Customer did not leave a comment.

Garfield D 
Rating:
5.0

Customer did not leave a comment.

fabian r 
Rating:
5.0

Customer did not leave a comment.

Giorgi K 
Rating:
5.0

Customer did not leave a comment.

carlos b 
Rating:
5.0

Customer did not leave a comment.

Asif M 
Rating:
2.0

Used locations 3 times. Each time line up and chaos. Snowed Friday so they didn't take snow and ice of truck. Back door was left open so snow inside. Made job slippery and dangerous. Truck was for 1 bedroom not 1 bedroom apartment. On positive side they kept my moving trolley safe after I forgot it

Herb B 
Rating:
3.0

Customer did not leave a comment.

Roger D 
Rating:
5.0

Customer did not leave a comment.

Manish Y 
Rating:
4.0

Customer did not leave a comment.

Sean C 
Rating:
4.0

Keep it going; above average quality of service is seemingly harder and harder to find these days; great customer care at this location; polite, understanding, responsive, respectful, and friendly. Only recommendation is to set the default tank level at half; quarter gets tricky; depending on where one is traveling a quarter tank may present challenges if refuelling (especially if in heavy city traffic and heavy access to city gas stations). As such with a half tank or full tank puts the mind at ease that gasoline won’t be an issue until the return trip when one has to fuel prior to returning.

Ilia M 
No reviews have been submitted for this location.

Additional Services at this Location

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