Comentarios del cliente para Uncle Rods Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Uncle Rods Inc

Grado total:

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Kaitlin R.
Grado:

Uncle rods Inc were very friendly and helpful. They did all of the unhooking for me and had a great positive attitude.

Mark R.
Grado:

I’ve rented a lot from u haul but hands down these people went out of their way every which way. Best experience ever.

Norman H.
Grado:

El cliente no dejó un comentario.

Robin S.
Grado:

I ordered. 5x8 trailer, and ended up with a much larger trailer. I was also charged over $100 more to drop the trailer off closer to my home, instead of 50 miles away. In addition we ordered moving blankets and they were not provided.

Kelly A.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

Ethan E.
Grado:

El cliente no dejó un comentario.

KAREN K.
Grado:

El cliente no dejó un comentario.

Christopher B.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Brian G.
Grado:

Wendy and Mark were very helpful. Their personal assistance made me want to come back.

Matthewallen H.
Grado:

El cliente no dejó un comentario.

Greg B.
Grado:

worked with me to get larger truck - reliable!

Timothy B.
Grado:

Had to run my credit card 3 separate times and this was after I had already registered my credit card online during reservation process.

Jerome F.
Grado:

El cliente no dejó un comentario.

Stacie B.
Grado:

Have had to use them more than a few times over the past few years and they have been so kind and thoughtful !!! Equipment has always been in good shape and ready to go!!

Ronaldalan P.
Grado:

Offer packing supplies (boxes,tape,dollies,etc.). Remove clutter from outside yard area. Too many vehicles.

Peter W.
Grado:

El cliente no dejó un comentario.

Gregory B.
Grado:

appreciate the availability and personal service - Thanks!

priscilla T.
Grado:

El cliente no dejó un comentario.

Michaelgerard D.
Grado:

We were supposed to pickup a truck in Petoskey but we’re contacted that we needed to go to East Jordan. When we arrived at East Jordan there was no truck and were told that we had to go to Elk Rapids, about 1 1/2 hours from our loading location. We were given extra miles however the miles did not properly appear on the printed contract. The dealer called UHaul who assured him that the system showed the extra miles. When we dropped off the truck, the miles were not in the system and we were charged an extra $8.00. Very maddening and misleading. Can you help rectify this situation?

CRAIG J.
Grado:

El cliente no dejó un comentario.

Kelly N.
Grado:

El cliente no dejó un comentario.

Jerome F.
Grado:

El cliente no dejó un comentario.

Michael E.
Grado:

El cliente no dejó un comentario.

Mary S.
Grado:

El cliente no dejó un comentario.

Karenmargaret D.
Grado:

Rod puts the customer first!

HAROLD B.
Grado:

Wish I'd known how horrible the fuel efficiency is on a 20' compared to a 16 foot.

Jim M.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

Gentleman was very nice and courteous. Truck available at said time. Issue was they knew the lock on drivers door not working (told us at time of pickup) and sent us out on a 1450 mile trip. Very inconvenient to have to crawl through passenger side to drivers side each time left the truck. Asked about two other trucks at facility and told us not available for interstate.

Kim F.
Grado:

El cliente no dejó un comentario.

jOSEPH L.
Grado:

El cliente no dejó un comentario.

Michael A.
Grado:

El cliente no dejó un comentario.

Kurt W.
Grado:

Absolutely Fantastic! Great service, Above and beyond what you expect! Brand new truck! Couldn't be better!

Matthew B.
Grado:

Nothing, Mark was extremely helpful and made the process seamless.

Robert L.
Grado:

Improve the way you collect customer’s drivers licenses. My location took a photo of my license with the attendant’s personal cell phone & then he e-mailed the photo to you. That photo is probably still on his phone. That’s a horrible breech of highly confidential customer personal information, & probably violates federal laws governing the subject. Why do you need the photo. There’s a bar code on the license, why don’t you give your locations a bar code reader so the info can be directly loaded into your server, or have the attendant type the driver’s license number into your system.

Lorry C.
Grado:

El cliente no dejó un comentario.

Randal E.
Grado:

Small location but super friendly people. A hidden gem.

Randal E.
Grado:

Very friendly, personal, helpful service.

brian C.
Grado:

checkout procedure was slow and laborious

Jonathan S.
Grado:

El cliente no dejó un comentario.

RANDAL E.
Grado:

El cliente no dejó un comentario.

Laura H.
Grado:

El cliente no dejó un comentario.

Randal E.
Grado:

Excellent service from Mark and Diana - friendly, helpful, flexible. The trailer was almost new - worked like a charm.

charles T.
Grado:

N/A

Bernard R.
Grado:

Good equipment and great customer service

Barb R.
Grado:

Mark was the man I dealt with and he was exceptional

Leah B.
Grado:

Nothing. They were very friendly. Equipment was clean and damage free.

Theodore K.
Grado:

El cliente no dejó un comentario.

Bob S.
Grado:

Dropped off after hours. All went extremely smoothly

ROBERT M.
Grado:

El cliente no dejó un comentario.

Robert W.
Grado:

El cliente no dejó un comentario.

H. A. W.
Grado:

Mark was excellent to deal with.

Paul L.
Grado:

El cliente no dejó un comentario.

Michael I.
Grado:

Mark was both professional and congenial. Everything was handled efficiently on both pick up and drop off.

bailey W.
Grado:

El cliente no dejó un comentario.

Stacie B.
Grado:

AMAZING customer service !!

CAROL M.
Grado:

provide tongue weights on the trailors

Scott C.
Grado:

Mark was fantastic. He was really helpful and I would recommend him to everyone!

Michael I.
Grado:

Trailer bed is rust. Made noise while walking in it making it feel like some structural strength is lost. Might need replacing or repairing.

ken G.
Grado:

El cliente no dejó un comentario.

James N.
Grado:

El cliente no dejó un comentario.

ken G.
Grado:

El cliente no dejó un comentario.

Stephen D.
Grado:

Very happy in all aspects of my rental experience on several occasions! Very accommodating to all needs!

DAWN H.
Grado:

El cliente no dejó un comentario.

jOSEPH L.
Grado:

El cliente no dejó un comentario.

Bonnie T.
Grado:

Excellent coordination from pick up to drop off . Grade...A +

Pete E.
Grado:

El cliente no dejó un comentario.

Crystal D.
Grado:

I had to clean the back of the truck and ramp, there was what appeared to be concrete chunks and dust all over them. But the customer service at pickup was above and beyond expectations

James E.
Grado:

Super nice, even helped me with a fuse issue.

mark E.
Grado:

El cliente no dejó un comentario.

ron W.
Grado:

Completely satisfied. People, place and service is great.

Shirley S.
Grado:

El cliente no dejó un comentario.

Garrick C.
Grado:

El cliente no dejó un comentario.

Anne T.
Grado:

This is our go-to place when we need trailer equipment. Mark is always knowledgeable , helpful, and so very pleasant to interact with. Never a problem.

ERIK L.
Grado:

Super convenient location. Very helpful staff. Had a 20' truck on site, saved me a drive to TC! Easy pickup and drop off.

tim P.
Grado:

El cliente no dejó un comentario.

Pete E.
Grado:

El cliente no dejó un comentario.

SAM H.
Grado:

Mark at Uncle Rods went out of his way to make sure the truck was ready and available for us. Much appreciated!

DeLise B.
Grado:

Everything went off without a hitch! lol Things couldn't have been better!

Theodore K.
Grado:

El cliente no dejó un comentario.

jeffrey M.
Grado:

Always a great place to do business

Jeff O.
Grado:

El cliente no dejó un comentario.

jOHN T.
Grado:

El cliente no dejó un comentario.

Tammy H.
Grado:

El cliente no dejó un comentario.

heather W.
Grado:

El cliente no dejó un comentario.

john M.
Grado:

Owner operator very helpful

richard C.
Grado:

El cliente no dejó un comentario.

TIM P.
Grado:

El cliente no dejó un comentario.

DOUGLAS M.
Grado:

VERY helpful!

LEE S.
Grado:

Mark did an excellent job handling my request for equipment, setting it up and making sure I was well-prepared. I will definitely rent a piece of UHaul equipment from Uncle Rods any time I have a need. Mark is top notch!

WENDY H.
Grado:

Mark was so nice and helpful.

jeffrey M.
Grado:

Excellent service

daniel F.
Grado:

trailer was old and falling apart. roof rivets were missing in many places and the rear doors were so loose I had to tie them closed

ROD H.
Grado:

Mark was outstanding, which is typical every time I deal with him.

Robert D.
Grado:

El cliente no dejó un comentario.

Ronald P.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

Friendly, efficient & personable. Very good experience!!

Michel G.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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