Customer Reviews for U-Haul Storage of Twin Falls
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

72 reviews

630 Eastland Dr S   Twin Falls, ID 83301

(208) 293-8526

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Office Hours

Always Open On Your Smartphone

Services at this Location:

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(208) 293-8526

630 Eastland Dr S
Twin Falls, ID 83301

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

karen springer  |  First Impressions 
Rating:
3.0

Unfortunately, U-Haul kept raising their rate for the space. It's basic space that we were renting, we weren't paying any thing for any extra services, added security, or additional products and goods. So they kept raising the rates for the space. There were times we would go by and the gate would be wide open. It would not respond to our remote device. But our actual unit was always locked and secure. Access was easy. But for what they're wanting to charge for their monthly fee now, it's time to move out.

Kent Schmidt  |  Overall Experience 
Rating:
1.0

We arrived at storage and gate was broken and wide open. We rented a bigger unit when we opened it there was a puddle of water. Called uhaul they gave us another unit and the door fell off track when we opened it. We left uhaul storage and went to another storage company.

Jason Wright  |  Overall Experience 
Rating:
2.0

Nice staff but U-Haul equipment not good at all.

Jason Wright  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SAMANTHA HILL  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

nicole bohrn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Martell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dustin McKean  |  Overall Experience 
Rating:
4.0

One of my concerns was over the last few months the gate was always open. I appreciate that Uhaul honored our rate from the previous company.

MELINDA SANDERS  |  Overall Experience 
Rating:
5.0

They were very helpful and nice.one of the best rentals I've been to.

Dustin McKean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey Stewart  |  Overall Experience 
Rating:
4.0

I was disappointed by the price increase.

jessica boyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Suzanne Thatcher  |  Overall Experience 
Rating:
1.0

Communication was horrible, there were no trash cans or dumpsters which made cleaning the unit very difficult! Not happy and will not be returning customers!

Mary Kaminski  |  Overall Experience 
Rating:
5.0

Manager was very helpful with my needs.

Michael Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Nagel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina Bonavito  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOHNNY RIVERA  |  Overall Experience 
Rating:
5.0

Keep up the good work

joshua severa  |  First Impressions 
Rating:
5.0

Wonderful customer service and helpful.

Lydia Gregg  |  First Impressions 
Rating:
4.0

Thank you

Gavin Yazza  |  Overall Experience 
Rating:
4.0

Everything was perfect except for the one time I got locked out of my storage unit once I paid it it took them a couple days to get the double lock off

Jeffrey Maloney  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christian May  |  First Impressions 
Rating:
4.0

The only thing was winter had to go over a big hunk of snow to get stuff out that sucks but other then that you guys were awsome.

Guadalupe Turner  |  Overall Experience 
Rating:
5.0

Breanna and the gentlemen in the office were super friendly and made out U-Haul drop off experience quick and easy.

Norma Orozco  |  First Impressions 
Rating:
5.0

They helped me get my storage back and stuff

Savannah Hill  |  First Impressions 
Rating:
4.0

It was a great place to use as a storage very convenient. Easy to access.

Dennis Marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kyle ashton  |  Overall Experience 
Rating:
5.0

Keith was super! Very friendly and helpful.

Kendy Walker  |  Overall Experience 
Rating:
5.0

I enjoyed having friendly, helpful employees. If I ever need another storage unit I will be coming back here.

sherri farrington  |  Overall Experience 
Rating:
5.0

We had no issues at all. We liked the fact that it was 24/7 365 access. Plus it gave us the option to get insurance for our things especially since I had some antiques in storage.

carol bradley  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Morgan Franklin  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kaila Johnson  |  Online Move In 
Rating:
3.0

The access code to the storage unit acknowledged me, but gate did not open. Had to get a key fob the following day to gain access.

Kevin Moxley  |  Online Move In 
Rating:
1.0

My storage is broken into and things were stolen and vandalism was done and there is not a way to proceed with recovering anything because I didn't make a police report. And plus they never found the video evidence in order for me so

Trevor Fletcher  |  Overall Experience 
Rating:
5.0

The staff is amazing. Friedly, helpful, and engaged.

James Anderson  |  Overall Experience 
Rating:
5.0

Friendly, helpful and accommodating staff. Quick and easy.

James Anderson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lisa White  |  First Impressions 
Rating:
5.0

Most convenient in many ways and most secure. Would definitely recommend this facility, without hesitation. Thank you.

David Van Arasale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Rollins  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Todd Forsland  |  Overall Experience 
Rating:
5.0

Very professional, helpful, kind,, agreeable and friendly staff. And I mean every single one of these words. The experience with this location and its Staff n Twin Falls Idaho made .me very happy.

David Van Arasale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LARRY MAXSON  |  Overall Experience 
Rating:
5.0

Keep great work

Joshua Severa  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cindy Durham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAYSON MOSER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRI WESTLAKE  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Karlee Evans  |  Overall Experience 
Rating:
5.0

I'm very satisfied.

JANE GEORGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy Berrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie stevenson  |  Overall Experience 
Rating:
5.0

U-Haul has always been excellent. I like the staff in Twin Falls, Idaho and Calif.

Pam Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Joy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Lewis  |  Overall Experience 
Rating:
4.0

Soot got all over my stuff in last year's fire season. There was always garbage appearing in front of my bay when I would arrive. In attempt to give the neighbors benefit of the doubt I'll say that might be the resting spot based on crosswind. It's still someone's trash in the lot. The biggest kicker which convinced my wife to let me empty the place is the price kept going up. I've never been a storage unit type of person, I'm still not. The personnel where great to work with in the office. That's really what earns the 4 stars. Although I only saw them twice, move in day and move out day.

CHRISTOPHER SPEIRS  |  Overall Experience 
Rating:
2.0

The access gate was almost always open when I went to my unit. When I first signed up for my unit it took her forever to get it done (1 hr) after getting it done finally, I asked for a lock, she said that they were out but there was one in the unit. I drove to the unit and tadah there was no lock and I had to go back to the office and tell her at which point she went in the back to find one. i received no paperwork or confirmation that I turned in the fob for the access gate. At the current time I am still awaiting my credit due to I was paid 1 month in advance....

Waylon Smyth  |  Overall Experience 
Rating:
5.0

Great experience !!

Stanley Fivas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis SEVERA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sue Fresh  |  First Impressions 
Rating:
5.0

The staff here was great and made everything very easy.

Greg Start  |  Overall Experience 
Rating:
5.0

Super fast and easy!

Joel Lira  |  Online Move In 
Rating:
4.0

Convenient and rent was affordable.

MARY LABRIE  |  Overall Experience 
Rating:
4.0

Door was broken when we moved In, went to the facility and a guy came out with in a reasonable time frame.

ROLAND MAURICE LLOYD  |  Overall Experience 
Rating:
3.0

Garage door was broken upon arrival but once I told the staff about it they came over and fixed it right away.

ROLAND MAURICE LLOYD  |  First Impressions 
Rating:
4.0

Store help was better then on line

suzanne haynes  |  First Impressions 
Rating:
5.0

Best team I have ever seen does there best to make their Customers happy Good Job to all UHaul workers

Jasmine Marquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Kiefer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Black  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER SPEIRS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dan Black  |  First Impressions 
Rating:
2.0

i reserved a 10 x 20 x 8 storage shed and when i got there it was not available

Tracy McFarlin  |  First Impressions 
No reviews have been submitted for this location.

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