All staff very helpful @ this location & storage facility very clean as well as organized. Thanks!
Comentarios del cliente para U-Haul Storage of Sioux Falls
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Testimonios de recientes clientes de U-Haul Storage of Sioux Falls
This place is awesome!
We bought auction unit. Please take better pictures.
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I called ahead of time to reserve a unit, when I arrived there was no reservation saved. The sized unit I "reserved" was not available and I had to settle for a smaller unit.
Clean and easy to unload
It was easy. Brandon explained it all before I had left. I would recommend them for a secured storage unit!
When I got to my unit there was a paddalock on my unit and this shouldn't have been the case as I rented the unit 4 hours prior and was told it was available!
Clean, organized & secured
The facility is very clean and well lit. I had a hard time finding a cart on one visit, but it was a busy time.
My stuff in my storage until was covered in stuff that appeared to be gravel or cement crumbles
Great service, the truck ran great!
Hard to get a hold of management. Got transferred a few times to cancel the unit, never got a call back from my local facility after customer service said they’d give me a call back.
Helpful, courteous, suggested other services
Everyone was very helpful! Brandon was an awesome representative of UHaul. I will need this service again in a few months and will definitely return to this location for my needs!!
I contacted U-Haul 2 weeks in a row and explained I did not rent a storage unit. I rented a trailer. I have been billed and your office has told me they would reverse the billing???
Other than no electrical outlets in the building and no trashcan on the loading dock for small (not boxes) debris, the location was extremely well maintained and VERY secure.
I would recommend uhaul storage to anyone
The facility was exceptionally clean and well maintained. Very convenient when moving to Sioux Falls.
It was great!
Every time we went to our unit we were denied access. Pushing the button for help is absolutely useless. So we would have to drive to the store and stand in line. Staff would not fix the problem.
Was unable to access my unit when needing to. Alarm went off two separate visits. Had to sit on the phone for an hour while they went through channel to get me into my unit because gm doesn't answer
She put me at ease immediately and notified me of several perks and promos that benefited me greatly.
Informative , helpful
Secure - dual entry system. Nice loading docks. Everything we needed.
Please check info when renting! I had switched phone numbers last year and whoever has my new phone number just went ahead and reserved in my name with my old credit card information, etc. Scary!
The store we returned to told me they would give a $10 rebate due to very smelly furniture pads but never did!! Please reimburse me for them!!!
Horrible service. Waited no one showed up to help when the guy at the front desk promised someone would be there to help me. Called gm and left message. Still no response. Also waited an hour in line.
Worse facility ever had. I lost my belongings and never found when there's 24hr active cameras.
Very friendly and helpful
I love u hall there always friendly and helpful I have done storage for so long. They treated me like family and never complained how long I had it or how offten
Devin was very helpful explaining everything !
Long lines understaffed. Poor instructions .No one to ask questions Extremely frustrating! Didn’t put things in storage. Returned lock in less then 24 hours. Staff Did not refund $ didn’t know how
Never again. Your equipment (lock on storage unit) malfunctioned and it's impossible to find anyone to help unless it's during YOUR hours/long lines/set me back a whole day/Guys were great /girls RUDE
Payment process is the most important to me when using storage. With easy payment online as well as a monthly reminder via email. I did not have to physically go to the office to make my payments.
Seriously bad. Sent me to a locked unit? Seriously. Then guy shows up to cut the lock with a dead battery? Seriously? Phone numbers to call nobody answers including the store manager? Seriously?
Sorry but I would never rent from U-Haul again... it so frustrating!
The storage unit was much more than I expected thank you so much for your service.
Clean, secure, climate controlled
Quickly helped me in finding an additional storage unit that fully meets my needs!!
Excellent customer service! I went to my local Uhaul to rent a van and a storage unit. I was greeted by an employee and had a van and storage unit in about 20 minutes! Thanks Uhaul
My items were in a safe indoor place which was comfortable during any weather and accessible any time of the day Locks and moving carts were provided. I enjoyed the experience.
Despite being very busy, the staff was very pleasant and accommodating.
It was very difficult for me to get “moved out.” I was moved out, but Sioux Falls U-haul billed me again even tho I had called the corporate # at least 2 time & told them.
Greg is always very helpful and customer oriented . I enjoy doing business with this U-Haul facility.
Difficult paying on line. Once I moved my stuff got another billing!
Gave me wrong unit for storage. Put me in hold when I called. Then shut store down. Bull.
I had an excellent experience with your storage rental. The staff were very helpful.
Great experience. The staff was friendly and professional. The facilities were very clean & well maintained. They had all the modern security, access & storage amenities that made it a pleasant move.
Thank you for everything. When we needed it badly.. I really appreciated it.. And i was wondering if I ever got reimburse for the 29 dollars from before.. Let me know. Thanks again
The general manager took payments from my card without permission. Which made my account overdrawn and caused other overdrafts. Called customer services on multiple occasions. Was put on hold for 45
This review is for Mrs Paige at uhaul in Shreveport LA on Hollywood Street she was the most helpful in all she did i wish it was more customer service like cher. Thank You Mrs Paige.
Lady on the phone got my hopes up, and so I set out to rent a unit. She lied, and thus I did not rent the unit.
Damaged doors. Found drugs inside. Rust falling from the ceilings onto your belongings. If you call, you get a call center, not local. Unresponsive management. Store employees were always great.
Uhaul took a payment out of my checking account for a storage unit I no longer have.
One of the best storage facilities I've used. The climate control was key to the storage of my temperature sensitive musical instruments.
Angela helped me at the 11 St location hub for the storage facility on West Ave. Very courteous and able to answer all my questions and highlighted where my new unit was located on the storage map.
There were many instances where I was unable to access my unit and I was forced to call in and have my code or card fixed. Very frustrating and hopefully easily fixed for next time.
Clean and easily accessible.
Would definately use this storage unit again.
The facility itself was great. Frustrating that it was impossible to reach anyone locally by phone. I tried many times and it always went to call center. They need to answer phone, not forward!
It was a positive experience.
Nice, clean place. You load and unload from inside a garage, so that made it feel safer.
We had a great experience. We had a 2nd floor unit and were wondering how that would work out carting everting up. It actually went really well bc they had lots of carts! Thank you!!
To much went wrong to type it all out.
Very helpful and easy to work with.