Comentarios del cliente para U-Haul Storage of Sioux Falls

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage of Sioux Falls

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

TERRY B. | Overall Experience |
Grado:

El cliente no dejó un comentario.

AAron B. | Overall Experience |
Grado:

All staff very helpful @ this location & storage facility very clean as well as organized. Thanks!

Alethea h. | Overall Experience |
Grado:

This place is awesome!

sue s. | Overall Experience |
Grado:

We bought auction unit. Please take better pictures.

Max B. | Overall Experience |
Grado:

great service

wanda s. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Carlos H. | First Impressions |
Grado:

I called ahead of time to reserve a unit, when I arrived there was no reservation saved. The sized unit I "reserved" was not available and I had to settle for a smaller unit.

Ben A. | First Impressions |
Grado:

Clean and easy to unload

Cameo N. | First Impressions |
Grado:

It was easy. Brandon explained it all before I had left. I would recommend them for a secured storage unit!

Emanuel T. | First Impressions |
Grado:

When I got to my unit there was a paddalock on my unit and this shouldn't have been the case as I rented the unit 4 hours prior and was told it was available!

AAron B. | First Impressions |
Grado:

Clean, organized & secured

THOMAS K. | Overall Experience |
Grado:

Great facility.

Peter H. | Online Move In |
Grado:

The facility is very clean and well lit. I had a hard time finding a cart on one visit, but it was a busy time.

Kathryn L. | Overall Experience |
Grado:

My stuff in my storage until was covered in stuff that appeared to be gravel or cement crumbles

Stacie W. | First Impressions |
Grado:

Great service, the truck ran great!

Conner N. | Overall Experience |
Grado:

Hard to get a hold of management. Got transferred a few times to cancel the unit, never got a call back from my local facility after customer service said they’d give me a call back.

Helen H. | First Impressions |
Grado:

Helpful, courteous, suggested other services

Mary M. | First Impressions |
Grado:

Everyone was very helpful! Brandon was an awesome representative of UHaul. I will need this service again in a few months and will definitely return to this location for my needs!!

Philip P. | Overall Experience |
Grado:

I contacted U-Haul 2 weeks in a row and explained I did not rent a storage unit. I rented a trailer. I have been billed and your office has told me they would reverse the billing???

KAREN A. | Overall Experience |
Grado:

Other than no electrical outlets in the building and no trashcan on the loading dock for small (not boxes) debris, the location was extremely well maintained and VERY secure.

Kayla M. | Overall Experience |
Grado:

I would recommend uhaul storage to anyone

Dan F. | Overall Experience |
Grado:

The facility was exceptionally clean and well maintained. Very convenient when moving to Sioux Falls.

Jordan L. | Overall Experience |
Grado:

It was great!

Nancy K. | Overall Experience |
Grado:

Very satisfied.

Angela M. | Overall Experience |
Grado:

Every time we went to our unit we were denied access. Pushing the button for help is absolutely useless. So we would have to drive to the store and stand in line. Staff would not fix the problem.

Tyler V. | Overall Experience |
Grado:

Was unable to access my unit when needing to. Alarm went off two separate visits. Had to sit on the phone for an hour while they went through channel to get me into my unit because gm doesn't answer

KAREN A. | First Impressions |
Grado:

She put me at ease immediately and notified me of several perks and promos that benefited me greatly.

Sandra Y. | First Impressions |
Grado:

Informative , helpful

Cindy M. | Overall Experience |
Grado:

Secure - dual entry system. Nice loading docks. Everything we needed.

JAMES J. | Overall Experience |
Grado:

Yes

Beth T. | First Impressions |
Grado:

Please check info when renting! I had switched phone numbers last year and whoever has my new phone number just went ahead and reserved in my name with my old credit card information, etc. Scary!

Vaughn B. | Overall Experience |
Grado:

None

David S. | First Impressions |
Grado:

The store we returned to told me they would give a $10 rebate due to very smelly furniture pads but never did!! Please reimburse me for them!!!

Gabrielle S. | First Impressions |
Grado:

Horrible service. Waited no one showed up to help when the guy at the front desk promised someone would be there to help me. Called gm and left message. Still no response. Also waited an hour in line.

LEON K. | Overall Experience |
Grado:

Worse facility ever had. I lost my belongings and never found when there's 24hr active cameras.

David G. | First Impressions |
Grado:

Very friendly and helpful

Scott K. | Overall Experience |
Grado:

Awesome facility

william f. | Overall Experience |
Grado:

I love u hall there always friendly and helpful I have done storage for so long. They treated me like family and never complained how long I had it or how offten

Kayla M. | First Impressions |
Grado:

Devin was very helpful explaining everything !

Joanne S. | Overall Experience |
Grado:

Long lines understaffed. Poor instructions .No one to ask questions Extremely frustrating! Didn’t put things in storage. Returned lock in less then 24 hours. Staff Did not refund $ didn’t know how

Donna W. | Overall Experience |
Grado:

Never again. Your equipment (lock on storage unit) malfunctioned and it's impossible to find anyone to help unless it's during YOUR hours/long lines/set me back a whole day/Guys were great /girls RUDE

Travis N. | Overall Experience |
Grado:

Payment process is the most important to me when using storage. With easy payment online as well as a monthly reminder via email. I did not have to physically go to the office to make my payments.

CORY S. | First Impressions |
Grado:

Seriously bad. Sent me to a locked unit? Seriously. Then guy shows up to cut the lock with a dead battery? Seriously? Phone numbers to call nobody answers including the store manager? Seriously?

Noi L. | First Impressions |
Grado:

Sorry but I would never rent from U-Haul again... it so frustrating!

erwin k. | Overall Experience |
Grado:

The storage unit was much more than I expected thank you so much for your service.

Scott K. | First Impressions |
Grado:

Clean, secure, climate controlled

Cynthia A. | First Impressions |
Grado:

Quickly helped me in finding an additional storage unit that fully meets my needs!!

Lana P. | First Impressions |
Grado:

Excellent customer service! I went to my local Uhaul to rent a van and a storage unit. I was greeted by an employee and had a van and storage unit in about 20 minutes! Thanks Uhaul

sara f. | Overall Experience |
Grado:

My items were in a safe indoor place which was comfortable during any weather and accessible any time of the day Locks and moving carts were provided. I enjoyed the experience.

lori a. | First Impressions |
Grado:

Despite being very busy, the staff was very pleasant and accommodating.

Vivian E. | Overall Experience |
Grado:

It was very difficult for me to get “moved out.” I was moved out, but Sioux Falls U-haul billed me again even tho I had called the corporate # at least 2 time & told them.

DAVE D. | Overall Experience |
Grado:

Greg is always very helpful and customer oriented . I enjoy doing business with this U-Haul facility.

mike T. | Overall Experience |
Grado:

Difficult paying on line. Once I moved my stuff got another billing!

Amanda M. | First Impressions |
Grado:

Hi

Shane B. | First Impressions |
Grado:

Gave me wrong unit for storage. Put me in hold when I called. Then shut store down. Bull.

Victoria G. | Overall Experience |
Grado:

I had an excellent experience with your storage rental. The staff were very helpful.

David B. | Overall Experience |
Grado:

Great experience. The staff was friendly and professional. The facilities were very clean & well maintained. They had all the modern security, access & storage amenities that made it a pleasant move.

Mary Y. | Overall Experience |
Grado:

Thank you for everything. When we needed it badly.. I really appreciated it.. And i was wondering if I ever got reimburse for the 29 dollars from before.. Let me know. Thanks again

shandon w. | Overall Experience |
Grado:

The general manager took payments from my card without permission. Which made my account overdrawn and caused other overdrafts. Called customer services on multiple occasions. Was put on hold for 45

Willette W. | Reservación |
Grado:

This review is for Mrs Paige at uhaul in Shreveport LA on Hollywood Street she was the most helpful in all she did i wish it was more customer service like cher. Thank You Mrs Paige.

wilson t. | Reservación |
Grado:

Lady on the phone got my hopes up, and so I set out to rent a unit. She lied, and thus I did not rent the unit.

Elizabeth R. | Overall Experience |
Grado:

Damaged doors. Found drugs inside. Rust falling from the ceilings onto your belongings. If you call, you get a call center, not local. Unresponsive management. Store employees were always great.

Ron B. | Reservación |
Grado:

Uhaul took a payment out of my checking account for a storage unit I no longer have.

john m. | Overall Experience |
Grado:

One of the best storage facilities I've used. The climate control was key to the storage of my temperature sensitive musical instruments.

Kevin C. | Reservación |
Grado:

Angela helped me at the 11 St location hub for the storage facility on West Ave. Very courteous and able to answer all my questions and highlighted where my new unit was located on the storage map.

lauren g. | Overall Experience |
Grado:

There were many instances where I was unable to access my unit and I was forced to call in and have my code or card fixed. Very frustrating and hopefully easily fixed for next time.

Shaun O. | Overall Experience |
Grado:

Clean and easily accessible.

MARY W. | Overall Experience |
Grado:

Would definately use this storage unit again.

Bruce C. | Overall Experience |
Grado:

The facility itself was great. Frustrating that it was impossible to reach anyone locally by phone. I tried many times and it always went to call center. They need to answer phone, not forward!

Beth T. | Overall Experience |
Grado:

It was a positive experience.

Michael P. | Overall Experience |
Grado:

Nice, clean place. You load and unload from inside a garage, so that made it feel safer.

SEAN H. | Overall Experience |
Grado:

:)

robert h. | Overall Experience |
Grado:

thanks

lacey b. | Overall Experience |
Grado:

We had a great experience. We had a 2nd floor unit and were wondering how that would work out carting everting up. It actually went really well bc they had lots of carts! Thank you!!

Will R.
Grado:

To much went wrong to type it all out.

James W.
Grado:

Very helpful and easy to work with.

No reviews have been submitted for this location.

Back
To Top