Comentarios de los clientes para U-Haul Storage of Sherwood

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Sherwood

Clasificación general:

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Kathryn W.
Clasificación:

Excellent service and delivery.

stephen N.
Clasificación:

have answers when customer call. even if it is something you dont control. Like, I sorry but if you log on to Uhaul.com. you should be able to take care of that on their site. we cant help you is not a good answer.

Michael M.
Clasificación:

Have the equipment at the location it is supposed to be at. Customer service at all locations was good.

Eric G. | Online Move In |
Clasificación:

I was a little confused about having to arm and disarm the security on my unit. I did not realize I had to enter a code until I tried to access my unit a few days after check-in and an alarm went off. That was the only small issue I've had, and it was clarified when I asked about it at the front. The facility is extremely clean and the staff have been very helpful anytime I've had questions or needed to buy something from the store.

FALK R.
Clasificación:

El cliente no dejó un comentario.

ADAM WESLEY L.
Clasificación:

El cliente no dejó un comentario.

david Z.
Clasificación:

Great service, helpful friendly staff.

Virginia A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Deirdre R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Greg F.
Clasificación:

El cliente no dejó un comentario.

ANTHONY A.
Clasificación:

What a team! The atmosphere here is amazing. I'm jealous and wish my work family was like theirs at the Sherwood location. The rep that helped me, very nice woman. The owner John, is also very helpful. Thanks guys. Will use again.

MARK LAMOINE K.
Clasificación:

El cliente no dejó un comentario.

Karime S.
Clasificación:

El cliente no dejó un comentario.

Christopher A. | First Impressions |
Clasificación:

John McDonald and his team are amazing. I’ve been a frequent renter of large and small trucks. I would like to thank everyone that works in that office. John has an amazing team. I believe other locations could learn a thing or two from how “these guys & gals “ run things. Just saying So thank you. Chris Allen

Van M.
Clasificación:

Great customer service.

James D.
Clasificación:

The trailer wasn't at the Tigard location due to the person returning it wasn't there. After waiting over an hour there they found one at Sherwood. The rental was prepaid, I was held up longer again because of an extra three dollars charge.

Penni H. | First Impressions |
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El cliente no dejó un comentario.

PAUL CARL L.
Clasificación:

El cliente no dejó un comentario.

JOHN V.
Clasificación:

El cliente no dejó un comentario.

MARCUS W.
Clasificación:

El cliente no dejó un comentario.

Anthony A. | First Impressions |
Clasificación:

The employees here are very helpful. Storage is clean and easy to move in. Wish they had rv and boat storage.

Beverly H.
Clasificación:

Keep doing what you're doing.

casey S.
Clasificación:

Terrible Terrible. They are scammers. Will never use them again. They over charge. Add things to your contract. They lie cheat and steal. When you confront them they lie.

Daniel H. | Overall Experience |
Clasificación:

The manager is always very helpful. It’s a great facility, but it would be nothing without him.

Kelly D.
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El cliente no dejó un comentario.

Clayton J.
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El cliente no dejó un comentario.

Michael T.
Clasificación:

John went above and beyond to assist me - Amazing customer service

Carol M.
Clasificación:

Amanda was so helpful. Everything went smoothly, Really appreciated how easy the on line check in process was

Denny M.
Clasificación:

El cliente no dejó un comentario.

Karl H.
Clasificación:

Your customer representative John McDonald is a superstar! At equipment pickup, John was on the curb when I stopped, had me hooked up and on my way in under 10 minutes. At equipment return, he ad me checked in and on my way in less than 5 minutes. Always friendly, always smiling. I had an excellent experience. John is a great reason to return to this U-Haul store!

Christopher W.
Clasificación:

The hired mover that helped us was absolutely excellent. He knew what he was doing in handling the furniture. He was prompt and didn't waste time getting the job done.

Deborah D. | Online Move In |
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The only issue was the ladies rest room, it was out of paper towels the whole day.

PETER D.
Clasificación:

El cliente no dejó un comentario.

Bruce M.
Clasificación:

Quick, fast & easy.

Adam K.
Clasificación:

the staff basically ignored me. Said they would help me then got on phone calls. The male employee was finally helpful, then said he understood my frustration. The managerial staff could use improvement.

DEXTER ODELL M.
Clasificación:

Great service went to go get the truck and she already had all my boxes loaded up recommended what boxes to get overall a great experience

Laura R.
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El cliente no dejó un comentario.

JOANIE LANI A.
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El cliente no dejó un comentario.

STEWART W.
Clasificación:

Vehicle hauler trailer was good as alwyas.

JUSTIN SPENCER M.
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I have rented for this location a few times just because of service and quality. Definitely not the closest to me but worth the drive and mileage.

Greg C. | First Impressions |
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El cliente no dejó un comentario.

Lucas M. | Overall Experience |
Clasificación:

John was extremely helpful and always available for questions and planning a move. We look forward to any trips to Sherwood and I will certainly be stopping by to tell him hello. I trusted his information and it never failed me. If I ever need you again. I will be asking him for information first. Thank John for mr please.

LUCAS L.
Clasificación:

Great experience.

Alfred W.
Clasificación:

El cliente no dejó un comentario.

Stefan F.
Clasificación:

Easy drop off. Quickly checked the vehicle and accepted the return.

Brianna J. | Overall Experience |
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El cliente no dejó un comentario.

Bruce M.
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El cliente no dejó un comentario.

paul l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

AKASH D.
Clasificación:

UHAUL in Sherwood is always easy and professionals to deal with.

JENNIFER LYNN H.
Clasificación:

Explain the after hours process. We dropped our keys before we did the "online" ap check in and it said to take a photo of the odometer, kind of hard to do when you don't have the keys.

Tamara S.
Clasificación:

I reserved a 20' truck several weeks in advance. I confirmed several days in advance that I was indeed going to get a 20' truck at my nearby location. The day before the move my reservation and pick up location was changed to a much further away location and to a 15' truck because there just weren't any 20' trucks available. When I picked up the truck there were at least 4 20' trucks parked in the lot. When I inquired as to why I couldn't have one of those - I was told they were reserved. Why doesn't my reservation matter? Is it because I'm a woman? What's that about?. Our movers did an amazing job filling it to the roof, but our belongings did not all fit. Had we had a 20' truck we would have been able to get everything. Now we have to make time, which is money to make a bunch of little trips. I have moved many times in the past and always used uhaul. Next time someone asks - I'll not be able to recommend uhaul in good faith. I'm very disappointed. I also have to figure our how to get another half truck load of items from Beaverton Oregon to Brush Prairie Washington before the cleaning company comes at the old place while I'm working. Not cool Uhaul. Not cool.

Vanesa A.
Clasificación:

El cliente no dejó un comentario.

Daniel B. | Overall Experience |
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El cliente no dejó un comentario.

ELIZABETH ANNE P.
Clasificación:

No improvements needed! Sherwood Uhaul has outstanding customer service they made it really easy for me to rent a truck for my loading and unloading storage unit from Kent, Washington to Newberg, Oregon! Thanks so much love you all!!!! Elizabeth Porter

MATTHEW FRANK B.
Clasificación:

John the manager was fantastic deal with! Five out of five stars. – Matt bonazzola

bill D.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

I cannot recommend U-Haul itself for the incredibly poor treatment and misrepresentations made during my move, but the staff at this location was helpful and courteous.

John M.
Clasificación:

Awesome employees! Helped me on trailer size then helped me figure my lights out (that were not initially working). GM is great and two other employees were also exceptional.

Jeff T.
Clasificación:

Staff was great to work with at the Sherwood location. Promptly solved a problem that came up at the last minute. Check in and check out went very smoothly.

John L.
Clasificación:

El cliente no dejó un comentario.

Megan U.
Clasificación:

Excellent customer service. Everything went smooth

Eldon W.
Clasificación:

We had to drive all the way from Newberg to The Dalles to pick up the trailer (a 4 hour trip round trip) only to discover in the morning that the roll-up door would not work to load our item. I called the district office and Tori told me we could return the trailer to the Sherwood, OR location and we would be credited with the unused portion of the rental (this should have been the MAJORITY of the $592 charged). The return was at 9:00 am on the 16th and yet still no credit to our bank account 6 days later. Very disappointing

MONTE O. | Overall Experience |
Clasificación:

Good experience. I'd use it again.

john V.
Clasificación:

Other then being overcharged by 45 bucks it was definitely a nicer environment then the one in Albany. We have been reimbursed now. I even mentioned to the employee there that it was the nicest U-Haul site I've even been to

Jim D.
Clasificación:

El cliente no dejó un comentario.

Margreth A.
Clasificación:

El cliente no dejó un comentario.

RANDI KAE T.
Clasificación:

El cliente no dejó un comentario.

Bryant K.
Clasificación:

Employees were unprofessional and not nice. Saw an employee argued with a co worker and a customer. Hispanic guy acted like he didn't speak English when I asked him a question outside and heard him speak English to the workers inside.

ANDREW STEVEN P.
Clasificación:

The customer service people are always good here. Especially the gentlemen who helps with the trailers outside, he does a great job.

Donald L.
Clasificación:

everything was perfect

Wilda N. | First Impressions |
Clasificación:

The gentleman that helped me was so helpful and informative . Made the task easy.

Kathryn V.
Clasificación:

Make the print on the rental agreement a little bit bigger, especially for the order number. Bringing the equipment back at night and using the app was a pain - phone had trouble with multiple photos and rental agreement was hard to read to capture necessary data. For those of us a little technically challenged or with older phones, it was quite an exercise! Also, some of the language in the contract seemed to imply that even dropping off with the app would have a $20 charge, though I finally got that cleared up.

Joshua P.
Clasificación:

Any employee should be able to take care of the customer without asking if we could get a better deal cause of the favor and mistakes made by uhaul

VICTOR CHARLES C.
Clasificación:

Super friendly - great customer experience. Awesome staff working here.

HERBERT G O.
Clasificación:

I didn't choose this location I wanted to pick up trailer from someplace way closer and made my reservation 3 weeks in advance to accomplish that goal. I was very unhappy that I was forced to make the change!

MARIA JESUS B.
Clasificación:

Friendly and knowledgeable staff I love your location

Jacqueline J.
Clasificación:

Super friendly and helpful staff!!!

Susan G.
Clasificación:

Fast, courteous, and professional help. Van was clean and ready to go after we got through the sign in procedure. It was wonderful that my friend was able to drop off the van with no fuss.

DEBORAH C.
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El cliente no dejó un comentario.

Kari S.
Clasificación:

It all went very smoothly. Thank you.

Elaina A.
Clasificación:

El cliente no dejó un comentario.

MATTHEW R A.
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El cliente no dejó un comentario.

khakil A.
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El cliente no dejó un comentario.

Glenn E. | First Impressions |
Clasificación:

John was very professional and efficient.

Kelly F.
Clasificación:

El cliente no dejó un comentario.

lori W.
Clasificación:

Online check I. Worked up until it said “wait in truck. Someone will be right out to help you” I said for 15 minutes waiting. I had to go inside afterall. Workers seems irritated and basically said I did something wrong. Truck ran very poorly. If I were driving anywhere but locally I would not have taken it. Didn't feel safe. Knob on headlights broken off.

charles H.
Clasificación:

El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

MANUEL L.
Clasificación:

Good Service

ROBERT DONALD H.
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El cliente no dejó un comentario.

ELISA S.
Clasificación:

All was good customer service was doing their job no 'll

Tim T. | Overall Experience |
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One of the best customer experiences I have ever had. An extremely well-run facility. Wonderful staff.

Vernon H.
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El cliente no dejó un comentario.

LINDA G.
Clasificación:

I was billed for two days for the 4 hrs of use. You have taken out money without advising ..45.79 initial..36.79 and then full charge of 78.00 without notifying customer. Moving is difficult enough with out errors with Uhaul and not communicating with the customer. Advised when I had to call credit has been issued BUT it will take 3 to 5 days to post. No thank you.

ANTONIO J.
Clasificación:

Thank You! We always used the Tualatin-Sherwood Rd location and we will continue to do so, thanks again for your customer service.

SCOTT ALAN R.
Clasificación:

The staff was excellent and very helpful. I definitly would refer and to friends and family. Free doughnuts would be one way to top the great service we recieved at Tualatin Sherwood road U Haul.

Liam H.
Clasificación:

El cliente no dejó un comentario.

JACQUELINE NICOL M.
Clasificación:

Jennifer was ABSOLUTELY amazing with the most stressful situation!!! She helped us in every way she could!!!

rene M.
Clasificación:

El cliente no dejó un comentario.

IAN ROBERT G.
Clasificación:

Both employees I dealt with, the girl behind the desk and John out in the lot were great. John went above and beyond the call of duty and is a phenomenal employee. He deserves a raise!

Baylin B.
Clasificación:

El cliente no dejó un comentario.

JO M.
Clasificación:

El cliente no dejó un comentario.

SANDRA SUE W.
Clasificación:

El cliente no dejó un comentario.

CYNTHIA MARIE J.
Clasificación:

El cliente no dejó un comentario.

Debra J.
Clasificación:

I tried to call to let the staff know I'd be about 10-15 min late to pick up my reserved trailer, but the ph recording said there was a 10-15 min wait to talk to anyone. I saw how busy this location was, and the staff were all working hard to help/accommodate customers that were on site, and having to make last minute changes to their reservations. It would've just been nice to be able to get that quick message that I'd be delayed to someone there without having to pause what I was doing for 10-15 min to wait on hold. By the time they picked up, I would've already been there, so I just hung up and got there as quickly as I could. Other than that, the staff was great, the equipment was what i expected based on my online reservation, and the overall experience was a positive one. Thank you Sherwood U-Haul!

ALI K.
Clasificación:

El cliente no dejó un comentario.

Kimberly S.
Clasificación:

Very polite staff. Quick to get to on your way.

Gerald V.
Clasificación:

Everyone were very friendly and helpful. A pleasant experience compared to other rental locations.

MARK EDWARD S.
Clasificación:

El cliente no dejó un comentario.

LOGAN DAVID C.
Clasificación:

See previous two emails regarding this reservation. To add to those complaints, when we showed up to our appointment time the Uhaul wasn't there and we didn't end up getting it until 45 minutes after our pickup time-which was then 2 hours and 15 minutes later than we had reserved. Then after we dropped it off I received a phone call an hour later asking us to return the Uhaul. Complete incompetence from start to finish. I am waiting for a $50 refund from the reservation guarantee...or a full refund.

Lee R.
Clasificación:

El cliente no dejó un comentario.

Jeff B.
Clasificación:

El cliente no dejó un comentario.

sara P.
Clasificación:

The truck ran like crap. It has an issue with the transmission and the whole time i thought it was going to brake down with my stuff in it. The inside seat was torn open. People go to u haul for the fact its cheaper but when you charge over $1 per mile it isn't cheaper. And for paying that much the truck should definitely run right. Ive never had them give me a road side assistance number when renting a uhaul so the fact the cashier did proves they knew this truck needed mechanical work on it.

Aren T.
Clasificación:

The employee working on Saturday Sep 26 was an absolute star. He opened the shop before 6:30 when it was supposed to open at 7 which saved us a lot of time for a full day drive. He was super helpful, fast and easy to work with. Because of my experience with this employee I will highly recommend U-Haul to others.

Nicholas A.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL R.
Clasificación:

I received excellent professional service and advice from the Uhaul representative by the name of John at the Sherwood U-haul store. I am a loyal customer and will definitely recommend this U-haul location to friends and family alike.

Amanda P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Gabriela N. | Online Move In |
Clasificación:

Love the cardboard cut out of a security guard by my unit, it’s so funny! Makes me laugh. Easy process and totally painless. It’s great that carts are available for use.

SCOTT C. | Overall Experience |
Clasificación:

Very happy with Uhaul, especially the Sherwood location. The staff is always helpful. If you need a great storage unit, I cannot recommend these guys enough.

Marilyn V. | Overall Experience |
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The manager and staff were so nice to do business with. Very professional. Would highly recommend the Sherwood storage and uhaul.

dennis d. | First Impressions |
Clasificación:

Lake Havasu City area U-Haul availability was terrible. Reserved truck/and transport then they said customer is keeping. 2nd attempt same thing. 3rd attempt had to drive 3 1/2 hours one way to pick up a smaller truck a day later. Not happy. Sherwood facility was good experience.

Dawn-Marie G. | Overall Experience |
Clasificación:

Thank you for making it fast, easy, affordable and With access to my belongings on my time.

Jeremy & Kevin G. | Overall Experience |
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El cliente no dejó un comentario.

Karolina S. | Overall Experience |
Clasificación:

Thank you for a great service.

Darko S. | Overall Experience |
Clasificación:

John and team were outstanding. A true best of classs Uhaul experience. Thank you.

Marilyn V. | First Impressions |
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El cliente no dejó un comentario.

Amy J. | Overall Experience |
Clasificación:

Our needs changed so we had to switch to a unit with drive up access, otherwise we would have stayed with Uhaul.

Debra L. | Overall Experience |
Clasificación:

Only issue was when I arrived to empty my unit bottom side had been pushed or kicked in and a nearby box could have been accessed. It wasn’t, thankfully, but I don’t know how long it had been damaged as I hadn’t been there in at least 3 mo due to COVID.

GEORGE G. | First Impressions |
Clasificación:

All went well, except for self check-in on internet which I was not able to complete on line.

David M. | First Impressions |
Clasificación:

Absolutely love to use this haul place to rent trucks and now store some of my sons college stuff. My only frustration was with he truck rental where I only had a little over a 1/3 tank so I needed to get some gas on my way to corvallis and then some more before returning. I would prefer to start with a full tank so I can just fill it back up one time without guessing how much so I can return it with the same amount.

WAYNE L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Josephine Y. | Online Move In |
Clasificación:

John went above and beyond to help us sign up for our unit and was super informative on how to navigate our way to the unit. It was the best experience I've had so far with renting a storage unit! Thank you.

KAREN H. | Overall Experience |
Clasificación:

Aside from an initial misunderstanding when my debit card expiration date passed and didn't realize I needed to update them, so I switched to checking account withdrawal, it was all good.

John D. | First Impressions |
Clasificación:

The staff at the establishment was friendly and helpful. I would definitely recommend it to my friends and family.

Jennifer M. | Online Move In |
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El cliente no dejó un comentario.

Sondra D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

anthony s. | Overall Experience |
Clasificación:

I had literally less than 24 hours to get down to OR get my daughter off campus at George Fox University. This location was not only local but very friendly an easy to work with once Covid19 shut everything down. They made a tense situation very calm and were so helpful. they understood the local panic and made suggestions that suited us for storage. As a family we agreed they and Uhaul in general will keep our business in the future. UHaul was the first storage company to see the need for storage and offer up first month free for college students. They were weeks ahead of any other similar businesses.

AUSTIN V. | Overall Experience |
Clasificación:

One of the best customer service experiences I’ve had in a long time. I forget the gentleman who assisted me, but he was incredibly kind and helpful. Y’all are lucky to have someone like that.

doug r. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Vanessa T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DONNA S. | First Impressions |
Clasificación:

Everything was explained when I was taken on a tour. When I brought a load for storage I knew exactly what needed to be done to enter and exit. Everyone was pleasant and helpful which made me feel comfortable to be there.

Craig S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

SAMANTHA N. | Overall Experience |
Clasificación:

What a great experience storing at Sherwood U-Haul! Facility is clean and I felt my belongings were safe and secure there.

Rafael C. | First Impressions |
Clasificación:

Good customer service

cindy a. | First Impressions |
Clasificación:

Smooth move-in process! Great prices!

WILLIAM H. | Overall Experience |
Clasificación:

Facilities are in great shape, staff was always pleasant and helpful, equipment inventory is conducive to getting lots of work done! Kudos to the team for a "well oiled machine".

Shannon M. | Online Move In |
Clasificación:

The online moving process was so easy! Took only a few minutes. The facility itself was so clean and affordable!

lorie h. | First Impressions |
Clasificación:

Staff made are move easy and the manager was very friendly and understanding of my first time renting a storage unit. The unit was clean and ready to go when we arrived.

PATRICK D. | Overall Experience |
Clasificación:

Great place! Will use again if I ever need this kind of service again.

JOHN M. | First Impressions |
Clasificación:

storage manager, Mark is so jolly! Just hilarious! The loading docks, elevator and hours of access are perfect for my budget and schedule. Got my first month free and didn't even ask for it!

jesse g. | Overall Experience |
Clasificación:

great

Bruce J. | First Impressions |
Clasificación:

Surprisingly a great experience based on others past.

Eric H. | Overall Experience |
Clasificación:

Everyone was helpful.

PAYNE H. | Overall Experience |
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I rented a unit for 5+ years and every month like clockwork the assistant manager would call me harassing me for rent when I paid it online every month. Never would I recommend this facility.

Victoria L. | Overall Experience |
Clasificación:

I’ve used U-haul storage and moving at multiple locations and this Tualatin-Sherwood location was the best overall. The manager and her staff were friendly and made me feel like a valued customer.

Amber Y. | Overall Experience |
Clasificación:

What a great storage experience! Thank you Sherwood U-Haul!

Debra M. | First Impressions |
Clasificación:

The signs say a 10x10 for 114.95 heated.. They wouldnt honor that. Also i needed a unit close to elevators due to disabilities and they gave one clear over on the other side of the grounds upstairs.

Robert M. | First Impressions |
Clasificación:

Amber was extremely knowledgeable and helpful. We received excellent service with everything we wanted.

Fran B. | First Impressions |
Clasificación:

Quick and efficient. Loved the online reservation!

david p. | Overall Experience |
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The storage facility was very neat and clean with convenient restrooms inside. The staff were very courteous and helpful in ensuring that everything was satisfactory.

JEFFREY G. | Overall Experience |
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Bother Antonio and Amber are amazing managers! They bust their butts to keep that place running!

Joyce A. | Overall Experience |
Clasificación:

We had a unit for three years and never had any issues with U-haul. Finally got a big enough shed for our downsized home that everything now fits here on our lot. Good rates, clean. Thank you.

Linda M. | Overall Experience |
Clasificación:

Best storage place ever!!

Angelo M. | Overall Experience |
Clasificación:

Amber, is and excellent manager, very customer friendly and professional at all times!!!

Lisa W. | First Impressions |
Clasificación:

Helpful staff.

Lee H. | Overall Experience |
Clasificación:

The staff was spot on and very helpful. Very clean and well kept facility.

edward l. | Overall Experience |
Clasificación:

Excellent experience for us!! Convenient, accessible and secure. Staff helpful when needed. Also reasonable prices for longer term renters.

Michelle B. | First Impressions |
Clasificación:

Very clean facility.

TONYA C. | First Impressions |
Clasificación:

Very good customer service and worked with me on my move in date and truck rental. 5 stars

Alicia S. | Overall Experience |
Clasificación:

Units being divided made difficulty storing.

Ann I. | Overall Experience |
Clasificación:

Thank you for an enjoyable experience.

CHERIE G. | Overall Experience |
Clasificación:

Manager Amber is the BEST!!!

Jennifer M. | First Impressions |
Clasificación:

when i didnt end up liking unit chosen they let my bf help me (authorized entry) cause i was at work. All staff very friendly helpful and just great people!! Keep them around they do great job

Monica D. | Overall Experience |
Clasificación:

Great facility. Clean, secure, indoor, climate control… and I love that there is a place to put donation items that others can take from.

MICHAEL C. | First Impressions |
Clasificación:

nice place

Neal M. | First Impressions |
Clasificación:

The woman (Rachel) was extremely helpful and informative with the entire process. I would recommend using your U-Haul facilities for any storage needs.

Nicholas G. | First Impressions |
Clasificación:

Amber dropped everything to assist me and get me taken care of. Sheer professionalism and excellent service. She put me at ease due to my rowdy toddler acting up, and didn’t make me feel unwelcome.

Tim T. | First Impressions |
Clasificación:

Superb "product" at a terrific price! Mark Hansen is the best!

DANA B. | Overall Experience |
Clasificación:

Thank you

Charles B. | First Impressions |
Clasificación:

little bit of confusion when checking in but overall good service, very clean facility

JESSIE M. | First Impressions |
Clasificación:

The GM was the one to set up my storage unit account. Very friendly and personable. So far all the staff I have had contact with have been helpful and understanding.

molly n. | Overall Experience |
Clasificación:

Great facility and friendly staffs.

david p. | First Impressions |
Clasificación:

The staff was very friendly and helpful. The storage facilities are very clean and well thought out. My overall experience was very positive and helped to make the burden of moving more palatable.

Jim M. | Overall Experience |
Clasificación:

nice place

Ashley T. | First Impressions |
Clasificación:

ALL of my belongings are sitting in the hallway at Uhaul, Unit was not left unlocked for me. Manager couldn't come in to unlock. I had already paid the mover to help me unload. BAD situation.

jeanna d. | Overall Experience |
Clasificación:

The first several questions don't apply to me as I didn't go into the facility. Everything else was good. I do want to thank you for fitting me in for delivery on very short notice. It saved me cash

Fred S. | First Impressions |
Clasificación:

It was a fairly busy Sunday afternoon but the staff seemed to multi task well. Was able to secure a storage unit, unload and then return the truck. We drove from south of LA so we were tired and done.

MARK H. | First Impressions |
Clasificación:

Freaking awesome...... period

RICHARD B. | Overall Experience |
Clasificación:

Good place, good people rented there for years

Savannah Gomm & N. | Overall Experience |
Clasificación:

It was helpful to have this place to keep stuff while we moved. We had the 24 hr access which we used most every time we needed to go in. Very convinient.

CARLOS J. | Overall Experience |
Clasificación:

Thank You... Your staff was always nice and very professional. Facility was always clean and organized...

Aida R. | Overall Experience |
Clasificación:

Had to take issue to corporate before issue was resolved with an adequate solution

DANIELLE I. | Overall Experience |
Clasificación:

Like the indoor storage. Great facility

rogelio c. | Overall Experience |
Clasificación:

Would definitely recommend.

carey g. | Overall Experience |
Clasificación:

Excellent

James W. | Overall Experience |
Clasificación:

A great professional operation. Really appreciate this business resource in my community.

jennifer k. | Reservation |
Clasificación:

Very helpful getting me the things I needed

JERRY R. | Overall Experience |
Clasificación:

Everything was great with the exception on the autopay sometimes not taking out on the day requested. There is more but I will try to type better

Amber G. | Overall Experience |
Clasificación:

Awesome!

Kathy G. | Reservation |
Clasificación:

??

Bill H. | Overall Experience |
Clasificación:

The storage facility and its staff are excellent. If I call and they are unable to answer (meaning that I get re-routed to the sub-par answering service), they always call back to follow up!

Kelly M. | Reservation |
Clasificación:

Very friendly and helpful staff and a nice facility

Marvin O. | Reservation |
Clasificación:

Very responsive and helpful

Mike & Deb W. | Overall Experience |
Clasificación:

Great storage facility and staff was very helpful.

MANNETTE F. | Overall Experience |
Clasificación:

Never any problems and the facility was always clean.

PATTY B. | Overall Experience |
Clasificación:

I was very pleased with the staff, both at the front desk, as well as the fact that I was called and advised that I had not locked my unit securely. I appreciated that, very much.

susan m. | Overall Experience |
Clasificación:

I did not see facility. They were responsible for storage/delivery of my U-boxes-they did an excellent job! Boxes in great shape! Delivery and pick up of boxes was done at time said. Great job!

Elizabeth Suzanne J. | Overall Experience |
Clasificación:

Great help. Good deal compared to other companies.

Youngbok K. | Overall Experience |
Clasificación:

n/a

ROXANNE S. | Overall Experience |
Clasificación:

thanks to all the staff .. this was a quick convenient solution for me.

ANGELA M. | Reservation |
Clasificación:

Quick efficient and friendly staff

Elma C. | Overall Experience |
Clasificación:

Really appreciate the warm clean bldg where my storage unit was. Also that it was well lit.

angela M. | Overall Experience |
Clasificación:

Loved the facilty and the carts!!!! Employees are efficient and super friendly

Roger E. | Overall Experience |
Clasificación:

I have used u-haul for years. This is one of the best in the business. Security excellent, cleanliness excellent. Personnel always willing to go the extra mile to insure your satisfaction.

DEWEY A. | Overall Experience |
Clasificación:

Thank you.

Deborah K. | Overall Experience |
Clasificación:

Sherwood is a convenient location!

ROXANNE S. | Overall Experience |
Clasificación:

The staff very helpful and I feel my unit is secure.

Kim G. | Overall Experience |
Clasificación:

Highly recommend

Gayla G. | Overall Experience |
Clasificación:

Very good place

dean l. | Overall Experience |
Clasificación:

Thanks

MATT H. | Overall Experience |
Clasificación:

Great experience for over two years at this location. Antonio and the rest of the crew, were always helpful and fast. Nicely done.

aliyah j. | Overall Experience |
Clasificación:

I was happy with my time at Uhaul, I was just very surprised at the amount of money I had to pay for such a small space. I ended up paying more than all of my items were worth over the last few months

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